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Vacancy Details


About

Announcement Number:
12-CFPB-270X
Hiring Agency:
Consumer Financial Protection Bureau
Position Title:
Instructional Technology Systems Designer
Open Period:
03/03/2012 - 03/09/2012
Series/Grade:
CN - 1750 60
Salary:
$103000.00 - $187800.00
Promotion Potential:
CN-60
Duty Location(s):
Few in
  • Washington, DC, US
For More Info:
Applicant Call Center
304-480-7300
cfpbinquiries@bpd.treas.gov

Overview

Who May Apply:
Applications will be accepted from U.S. Citizens.
Duration Appointment:
Not to exceed 24 months; may be extended or may become permanent; See "Job Summary" for details
Marketing Statement:
Do you want to be a leader in your field at the Consumer Financial Protection Bureau (CFPB) - a groundbreaking organization solely devoted to the economic strength and vitality of American Families?? Do you want to challenge yourself and others? If you answer "Yes", then we have a career for you! CFPB professionals have unparalleled opportunities to expand horizons for themselves and for the nation. Be one of the founding members of an agency that will make a difference in the lives of everyday American families!
Summary:
This position is located in the Consumer Financial Protection Bureau (CFPB), Office of Human Capital (OHC). You will serve as the agency lead and recognized authority for the Instructional Technology Design Program and will be responsible for all life-cycle phases of instructional technology systems (e.g., learning management system) and platforms (e.g., Articulate, Captivate, Visio, etc.). You will also design and implement an Instructional Technology Design Program that considers CFPB requirements, mission, vision, culture, constraints and needs. In addition, you will review best practices in public and private sectors and use findings to inform strategic approaches to instruction technology and virtual learning. As the recognized authority for CFPB, you will design, develop and maintain both traditional and new media materials in support of instructional technology and virtual learning implementation.
  • This position is being filled under CFPB's excepted service authority.

  • Appointments under this authority will be to the excepted service and do not convey competitive status.

  • This appointment may become permanent; if made permanent, this position would remain in the excepted service.

  • Employee may be subject to a trial period that will cover the full period of the appointment, including extensions up to two years.
  • Supervisory Position:
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    Key Requirements:

    Background investigation U.S. Citizenship

    Duties

    As an Instructional Technology Systems Designer you will:

  • Design and implement an Instructional Technology Design Program that considers CFPB requirements, mission, vision, culture, constraints and needs. Review best practices in public and private sectors and use findings to inform strategic approach to instruction technology and virtual learning.

  • Strategically engage appropriate CFPB stakeholders to obtain buy-in, guarantee effective and efficient interface with other Bureau information technology systems, ensure relevancy and usage across the organization, and secure necessary resources. Share evaluative results to demonstrate business impact and program growth. Proactively address potential risks and critical instructional technology design issues with relevant stakeholders.

  • Identify best opportunities for using virtual learning to enhance the Bureau's broader learning program. Design and implement comprehensive, strategic online learning curricula for employees.

  • Research and facilitate the acquisition of virtual learning systems, platforms and learning libraries. Ensure the selection, implementation and maintenance of acquired resources meets Bureau needs by determining implementation methods and schedules, monitoring usage, regularly assessing effectiveness via evaluation tools, reporting on findings and implementing identified recommendations for improvement.

  • Develop, deliver and support custom virtual, interactive learning curricula that address CFPB-specific needs using multimedia technology and eLearning authoring tools (e.g., Articulate, Captivate,Visio etc.).  May design and facilitate demonstrations, open sessions, tutorials, and briefings across all levels of the Bureau.

  • Design, disseminate and maintain both traditional and new media materials in support of instructional technology and virtual learning implementation. May include presentations, handouts, job aids, announcements, employee bulletins, and catalogs.

  • Evaluate the Bureau's virtual learning systems, platforms and programs. Determine best practice evaluation methodology that may include pilot programs, survey instruments and other tools for complex qualitative and quantitative analysis.

  • Provide expert technical advice, guidance and recommendations to management and other employees. Strategically communicate the benefits of virtual learning to management and other employees, as well how to get the most from eLearning. May assist employees in identifying virtual learning resources appropriate for their learning needs. Advise management on the impact of virtual learning programs on employee relations, employee development, learning costs and employee engagement/motivation.

  • Create, disseminate and maintain business processes and policies related to instructional technology and virtual learning at CFPB.

  • Review current professional literature, policy directives and other material on a wide variety of subjects relating to human resource development in order to keep current on developments that may affect CFPB practices and programs.
  • Qualifications and Evaluations

    Education:

    You must meet the minimum education requirements described in “Qualifications.”


     


    Basic Education Requirement:


     


    Degree: that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas:



    1. Learning theory, psychology of learning, educational psychology: Study of learning theories as they relate to the systematic design, development, and validation of instructional material.

    2. Instructional design practices: Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness.

    3. Educational evaluation: Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of evaluation instruments.

    4. Instructional product development: Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training.

    5. Computers in education and training: Study of the application of computers in education and training, including selecting appropriate computer software.

    Requirements:

    Specialized Experience: To qualify at the CN-60 level, you must have one year of specialized experience at or equivalent to the CN-53 level in the Federal service.(For qualification purposes, the CN-53 level is broadly equivalent to the GS-13 level.) For this position, qualifying experience includes: Providing expert technical advice, guidance and recommendations to management and other key officials involving e-Learning and the life-cycle phases of instructional technology systems (e.g., a learning management system) for an organization; designing, and implementing an instructional technology design program that considers the requirements, mission, vision, culture, constraints and needs of an organization; developing, delivering and supporting custom virtual, interactive learning curricula that address an organizations specific needs using multimedia technology and eLearning authoring tools (e.g., Articulate, Captivate, Visio, etc.); evaluating an organization’s virtual learning systems, platforms and programs to determine best practice evaluation methodology that may include pilot programs, survey instruments and other tools for complex qualitative and quantitative analysis and experience solving complex problems and identifying innovative solutions involving e-learning and instructional technology systems. 


     


    The experience may have been gained in either the public or private sector. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

    Evaluations:

    Your application includes your:


    1. Resume,
    2. Responses to the online questions,
    3. Required supporting documents;
    4. Cover letter (optional).


        Note: If a cover letter is submitted, it may be used to assess your qualifications.


    We use a multi-step process to evaluate and refer applicants:


     


    1. Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.


     


    2. Rating: Your application will be evaluated by a Panel of Subject Matter Experts (SME) based on the following competencies:



    • Ability to provide expert technical advice, guidance and recommendations to management and other key officials involving e-Learning and the life-cycle phases of instructional technology systems (e.g., a learning management system) for an organization

    • Ability to design and implement an instructional technology design program that considers the requirements, mission, vision, culture, constraints and needs of an organization

    • Ability to develop, deliver and support custom, virtual, interactive learning curricula that address an organization’s specific needs using multimedia technology and eLearning authoring tools (e.g., Articulate, Captivate, Visio, etc.)

    • Ability to evaluate an organization’s virtual learning systems, platforms and programs to determine best practice evaluation methodology that may include pilot programs, survey instruments and other tools for complex qualitative and quantitative analysis and experience solving complex problems

    • Ability to identify innovative solutions involving e-learning and instructional technology systems


    Category rating procedures will be used to rank and refer eligibles. Based on the review of your application by a panel of Subject Matter Experts, you will be assigned a score. Your score will determine in which of the three categories you will be placed: Categories A, B, or C. Under this process, veterans will be assigned to the appropriate category (without additional preference points) and then placed at the top of their category.


     


    Review your resume and responses carefully. A human resources representative will validate the qualifications of those candidates eligible to be referred to the selecting official. Your resume will be among the factors used in setting your pay, should you be made an offer of employment. Please ensure that it fully describes your experience as it relates to the position for which you are applying.

    Qualifications:

    You must meet eligibility and qualification requirements within 30 days of the closing date. You must answer all job-related questions in the job questionnaire.


     

    Benefits and Other Info

    Benefits:
    Our comprehensive benefits are among the most generous in the federal government. They include:
  • Challenging and rewarding work benefiting American consumers

  • Opportunities for development and advancement

  • Extremely competitive salaries

  • Access to comprehensive Federal health, vision, dental, life, and long-term care insurance programs

  • Additional access to CFPB-specific vision, dental, short- and long-term disability, and insurance programs while you work at CFPB

  • Ten paid holidays, 13 days of sick leave, and 13-26 days of vacation time each year

  • Public Transit Incentive Program (PTIP)

  • Employee Assistance Program (EAP)

  • Emergency Child Care Access (Contracted Service)

  • Alternative Work Schedule and Telework access
  • Other Information:
  • We may select from this announcement or any other source to fill one or more vacancies.

  • This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.

  • Relocation expenses will not be paid.
  • How to Apply

    How to Apply:

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us as soon as possible.


     


    The Consumer Financial Protection Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.


    Step 1 - Create or Upload a Resume with USAJOBS (www.usajobs.com) We suggest you go to the end of the "Qualifications & Evaluations" section of the job announcement to preview the online questions. You may need to customize your resume to ensure that it supports your responses to these questions. Resume Tips  


    Step 2 - Apply Online Click the "Apply Online" link on this page. You will then be directed to USAJOBS where you must select a resume. After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so). You will then be required to answer a few questions, and submit all required documents. To return to your saved application, log into your USAJOBS account and click on "Application Status." Click on the position title, and then select "Apply Online" to continue.


    Step 3 - Answer the Online Questions and Submit Your Online Application If this is your first time on CFPB's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.


    Step 4 - Review and Confirm Your Submission You will now have the option to upload a document or print fax cover-sheets for your required documents. (See Step 5 for details.) Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted. You may also track your application status from your USAJOBS account.


    Step 5 - Submit Required Documents You can submit any required or optional documents (described below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your social security number from anything you submit. Document Upload: You may upload supporting documents in one of two ways:


    1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS. OR


    2. You may upload a document to an existing application by logging in to your USAJOBS account. Click on "My Applications" and search for the vacancy. Once you have located the vacancy, click on it and select "Apply Online." Move through your existing application until you reach the "Documents" page and select "Upload" to add a document to your application. Be sure to review your complete application to confirm that the document(s) uploaded properly.


    In the "Application Review" section, you should see your uploaded documents listed on the "Vacancy Documents" screen. Once you see them, click "Finished;" you will then be returned to USAJOBS.


    Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number is on the cover-sheet.

    Required Documents:

    Please note that if you do not provide all required information, as specified in this announcement, you may lose consideration for this position (or lose the special consideration for which you may be eligible).


    VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Compensably disabled preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at the OPM Forms Page. For more information on veteran's preference, click here.


     


    Education Documentation


    You MUST submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.


     


    To be used in meeting qualification requirements, a college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.  For a list of schools which meet these criteria, please refer to the Database of Accreditation of Post-Secondary Institutions and Programs.  If we are unable to determine that you meet the required education, you will be found ineligible for further consideration.


     


    If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency; more information may be found Acceptability of Higher Education for Meeting Minimum Qualification RequirementsWe recommend you get this process started as soon as possible to avoid delays in appointment if selected. 


     


    A transcript will be required if you are tentatively selected.

    What to Expect Next:
    You may check the status of your application for this position at any time by logging into your account at www.usajobs.gov. We also recommend you opt to receive status change emails through USAJOBs. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.