Skip to main content

Vacancy Details


Announcement Number:
Hiring Agency:
Consumer Financial Protection Bureau
Position Title:
Outreach & Engagement Associate (International)
Open Period:
04/24/2012 - 04/30/2012
CN - 0301 40
$53500.00 - $102900.00
Promotion Potential:
Duty Location(s):
  • 1 Vacancy in Washington, DC, US
For More Info:
Applicant Call Center


Who May Apply:

Applications will be accepted from U.S. citizens. 

Duration Appointment:
not-to-exceed 24 months; May be extended or may be made permanent.
Marketing Statement:

Do you want to be a leader in your field at the Consumer Financial Protection Bureau (CFPB) – a groundbreaking organization solely devoted to the economic strength and vitality of American Families?  Do you want to challenge yourself and others?  If you answer "Yes", then we have a career for you!  CFPB professionals have unparalleled opportunities to expand horizons for themselves and for the nation.  Be one of the founding members of an agency that will make a difference in the lives of everyday American families!


As a member of the Intergovernmental Affairs team, which is located within the CFPB’s External Affairs Division, you will assist in establishing and executing an outreach and engagement plan for international government stakeholders, including elected officials, their staff, and convening bodies.

  • This position is being filled under CFPB's excepted service authority.

  • Appointments under this authority will be made in the excepted service and do not convey competitive status.

  • This appointment may be extended to July 20, 2015.

  • This appointment may be eligible for conversion to a permanent position; If made permanent, this position would remain in the excepted service.

  • Employee may be subject to a two-year trial period.

Supervisory Position:
[ERROR rendering field]
Key Requirements:

Background investigation U.S. Citizenship


Specific duties include: 

  • Serves as Intergovernmental Affairs’ primary point of contact for international governmental stakeholders.  Initiates and maintains ongoing communication with all such stakeholders, and builds cooperative, ongoing working relationships with them.  Identifies and establishes relationships with stakeholders to advance the mission of the Office of Intergovernmental Affairs and identifies potential areas for collaboration and engages in ongoing dialogue.

  • Monitors international-level developing consumer financial legislation and policy.  Drafts summaries highlighting legislative and policy issues that may be of interest to Bureau staff.

  • Drafts time-sensitive briefing and information memos for senior CFPB leadership on topics related to international governments.  Prepares remarks and talking points for the Assistant Director for Intergovernmental Affairs’ external meetings and events.

  • Supports the CFPB Director, Associate Director for External Affairs and Assistant Director for Intergovernmental Affairs at international functions.  Coordinates logistics for successful execution of outreach events.  Researches relevant individuals, groups, and organizations prior to international events and activities, handling both pre- and post- event responsibilities.  Conducts electronic database searches for recent press quotations, reviews of Congressional testimony, and other general background information.  Drafts fact sheets, pre-meeting briefing materials, talking points and other informational products in preparation for events responding to international government needs and inquiries.  Attends events as necessary.

  • Represents the Office of Intergovernmental Affairs as a member of internal policy working groups.

  • Tracks policy decisions, and performs as part of a team to ensure that all external output and interactions by the Office of Intergovernmental Affairs are in line with the Bureau’s most up-to-date policy decisions.

  • Ensures that all papers and materials are prepared in a timely and accurate manner, either for use within the division, by the Office of the Director, or by the agency at large.

Qualifications and Evaluations


Education may be substituted for experience as described in “Qualifications.”


Specialized Experience: To qualify at CN-40, you must have one year of specialized experience at or equivalent to the CN-33 level in the Federal service (the CN-33 level is equivalent to the GS-07 level). For this position specialized experience may be defined as:

Experience working in international government organizations, political campaigns, consumer protection, new media/social media, communications, and/or legislative affairs. Experience should demonstrate ability to develop and foster partnerships with stakeholders; conduct research; handle logistics for meetings or other events; and strong oral and written communications skills. The following experience is highly desirable: experience related to consumer financial protection and/or education or legal experience that demonstrates the ability to assist with international legislative analysis and rule making.


Master’s or equivalent graduate degree or two full academic years of progressively higher level graduate education in a field of study directly related to the work of this position that provided the knowledge, skills and abilities needed to perform successfully the duties of this position or LL.B or J.D., if related.


A combination of graduate education and experience described above that together meets the equivalent of one year of experience.

The experience may have been gained in either the public or private sector.  One year of experience refers to full-time work; part-time work is considered on a prorated basis.


Your application includes your:

1. Resume,

2. Responses to the online questions,

3. Required supporting documents;

4. Cover letter (optional).

Note: If a cover letter is submitted, it may be used to assess your qualifications.

We use a multi-step process to evaluate and refer applicants:

1.  Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position.  You may be found "not qualified" if you do not possess the minimum competencies required for the position.  If your application is incomplete, we may rate you as ineligible. 

2.  Rating: Your application will be evaluated against your responses to the occupational questionnaire.  You may also be further evaluated using additional assessment processes. 

Category rating procedures will be used to rank and refer eligibles.  Based on your responses to the online questionnaire, you will be assigned a score.  Your score will determine in which of the three categories you will be placed: Categories A, B, or C. Under this process, veterans will be assigned to the appropriate category (without additional preference points) and then placed at the top of their category.  

Review your resume and responses carefully.  Responses that are not fully supported by the information in your application package may result in adjustments to your score.  A human resources representative will validate the qualifications of those candidates eligible to be referred to the selecting official.  Your resume will be among the factors used in setting your pay, should you be made an offer of employment.  Please ensure that it fully describes your experience as it relates to the position for which you are applying. 

3.  Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview. 

We recommend that you preview the online questions for this announcement before you start the application process.

You must meet eligibility and qualification requirements within 30 days of the closing date. 

You must answer all job-related questions in the job questionnaire. 

Benefits and Other Info


Our comprehensive benefits are among the most generous in the federal government. They include:

  • Challenging and rewarding work benefiting American consumers

  • Opportunities for development and advancement

  • Extremely competitive salaries

  • Access to comprehensive Federal health, vision, dental, life, and long-term care insurance programs

  • Additional access to CFPB-specific vision, dental, short- and long-term disability, and insurance programs while you work at CFPB   

  • Ten paid holidays, 13 days of sick leave, and 13-26 days of vacation time each year

  • Public Transit Incentive Program (PTIP) 

  • Employee Assistance Program (EAP)

  • Emergency Child Care Access (Contracted Service)   

  • Alternative Work Schedule and Telework access

  • The CFPB offers its own FSA Program.  As a result CFPB employees are not eligible to participate in FSAFEDS. If you are currently participating in FSAFEDS and you accept a position with CFPB, in order to continue participation in a FSA for the year you must enroll in the CFPB FSA program.  You are eligible to incur expenses against your FSAFEDS account(s), up to your separation date from your current agency.  In addition you will have until April 30th of the year following your separation from your current agency to get the expenses that were incurred, reimbursed through FSAFEDS. Any balance that remains in your FSAFEDS account after all eligible expenses have been incurred and reimbursed will be forfeited.  Due to IRS regulations, you are not able to transfer your FSAFEDS contributions into a CFPB FSA Account.  If you have questions please contact FSAFEDS at 1-877-FSAFEDS.   

Other Information:

  • We may select from this announcement or any other source to fill one or more vacancies.

  • This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.

  • Relocation expenses will not be paid.

How to Apply

How to Apply:

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday – Friday). If applying online poses a hardship, please contact us as soon as possible.

The Consumer Financial Protection Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process. 

Step 1 - Create or Upload a Resume with USAJOBS (

We suggest you go to the end of the “Qualifications & Evaluations” section of the job announcement to preview the online questions.  You may need to customize your resume to ensure that it supports your responses to these questions.  Resume Tips

Step 2 - Apply Online

Click the “Apply Online” link on this page.  You will then be directed to USAJOBS where you must select a resume.  After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so).  You will then be required to answer a few questions, and submit all required documents.  To return to your saved application, log into your USAJOBS account and click on "Application Status."  Click on the position title, and then select "Apply Online" to continue.

Step 3 – Answer the Online Questions and Submit Your Online Application

If this is your first time on CFPB’s CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment.  The system will save these responses and take you back to the main screen so that you can answer the job-specific questions.  Select “Take me to the assessment” and click on the “Continue” button to answer the job-specific questions.  You must answer all the questions and click the “Finished” button.

Step 4 – Review and Confirm Your Submission

You will now have the option to upload a document or print fax cover-sheets for your required documents.  (See Step 5 for details.)  Once you click “Done,” you will see a summary of your application for your review.  You may also print a copy for your records.  When you click “Finished” at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted.  You may also track your application status from your USAJOBS account.

Step 5 – Submit Required Documents

You can submit any required or optional documents (described below) by document upload or fax.  Whichever method you choose, please include the job announcement number with your documents.  To protect your privacy, we encourage you to remove your social security number from anything you submit.

Document Upload:  You may upload supporting documents in one of two ways:

1.  Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application.  You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS.  OR

2.  You may upload a document to an existing application by logging in to your USAJOBS account.  Click on “My Applications” and search for the vacancy.  Once you have located the vacancy, click on it and select “Apply Online.”  Move through your existing application until you reach the “Documents” page and select “Upload” to add a document to your application.  Be sure to review your complete application to confirm that the document(s) uploaded properly.

In the “Application Review” section, you should see your uploaded documents listed on the “Vacancy Documents” screen.  Once you see them, click “Finished;” you will then be returned to USAJOBS.

Fax:  Create a fax cover-sheet in CareerConnector by following the “Faxing Supporting Documentation” instructions.  The fax number is on the cover-sheet.

Required Documents:

Please note that if you do not provide all required information, as specified in this announcement, you may lose consideration for this position (or lose the special consideration for which you may be eligible).


If you are claiming veterans’ preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Compensably disabled preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at the OPM Forms Page. For more information on veteran’s preference, click here.


If you are qualifying based on education, you MUST submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.

To be used in meeting qualification requirements, a college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to the Database of Accreditation of Post-Secondary Institutions and Programs. If we are unable to determine that you meet the required education, you will be found ineligible for further consideration.

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency; more information may be found at Acceptability of Higher Education for Meeting Minimum Qualification Requirements. We recommend you get this process started as soon as possible to avoid delays in appointment if selected.

A transcript will be required if you are tentatively selected.

What to Expect Next:

You may check the status of your application for this position at any time by logging into your account at  We also recommend you opt to receive status change emails through USAJOBs. 

Please notify us if your contact information changes after the closing date of the announcement.  Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.