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Vacancy Details


Announcement Number:
Hiring Agency:
Position Title:
Supervisory Distribution Facilities Specialist ***MSP***
Open Period:
03/19/2012 - 04/02/2012
IR - 2030 06
$68809.00 - $89450.00
Promotion Potential:
Duty Location(s):
1 in
  • Bloomington, IL, US
For More Info:
IRS Jobs Online Help Desk


Who May Apply:
  • IRS employees on Career or Career Conditional Appointments in the competitive service
  • Duration Appointment:
    Temporary, NTE 1 Year may be extended, may become permanent.
    Marketing Statement:
    WHY IS THE IRS A GREAT PLACE TO WORK? You've built a career based on talent, integrity and dedication. Those are the same qualities that can help America achieve more. Whether you're looking for new opportunities because your family has grown, you're looking for new challenges or want your career to have a real impact, consider a career with an employer who will work with you as your life changes.

    WHAT DOES A FRONT LINE MANAGER DO? As a Front Line Manager, first level supervisor, you will be responsible for assigning, directing, and reviewing the work of subordinate employees. You will use your leadership skills and management techniques for planning, scheduling, and coordinating work operations, planning and carrying out the training and development of employees, evaluating employees' work performance, and in performing all other related administrative functions. Generally, you will direct the work operations of subordinates performing administrative, complex clerical, technical and/or work comparable in nature. The functions, activities, and services provided may have limited geographic coverage and support activities within specific agency program segments.

    WHAT IS THE WAGE AND INVESTMENT DIVISION?  The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers. 

    Position is located in Media and Publication, National Distribution Center in Bloomington, IL.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

    Supervisory Position:
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    Key Requirements:

    Click "Print Preview" to review the entire announcement before applying. New managers will serve a one-year supervisory probationary period. Moving Expenses are not authorized Tour of Duty: Monday - Friday 8:00am - 4:00pm


    As a Front Line Manager you will:

  • Plan work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work.

  • Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.

  • Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.

  • Give advice, counsel, or instruction to employees on work and administrative matters.

  • Interview candidates for positions within the organization/unit, and recommend appointment, promotion, or reassignment to such positions.

  • Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.

  • Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.

  • Identify developmental and training needs of employees, providing or arranging for needed development and training.

  • Initiate ways to improve production, work processes, and/or to increase the quality of the work directed.
  • Qualifications and Evaluations

    Applicants determined eligible and qualified will be rated and ranked in accordance with the Service's Management Selection Program (MSP) which covers Frontline, Department and Senior Manager, and Management Cadre positions. Qualified candidates will be ranked based on their potential in both leadership and technical competencies. To be considered for this position, you must complete and/or submit the following:

    1. Complete the on-line application process. During the on-line process, you will respond to a series of questions which will be used to determine your eligibility/ qualifications, as well as to collect other pertinent information required for this position.

    2. Applicants determined tentatively eligible/qualified by the system will be prompted to complete the Technical Competency Narrative Form at the end of the on-line application process.

    3. Submit a Resume. Qualifications will be verified based on the information provided in the application package. Please be sure that your application and/or resume include detailed information to support your qualifications. Failure to provide sufficient evidence in your resume may result in a "Not Qualified" determination for this position. For tips on preparing your resume click; for cover letter tips click

    4. Submit a copy of Form 13236 - Evaluation of Managerial Potential (EMP), unless your permanent position is an equivalent management position for which you are applying.

    5. Submit a copy of your most current Annual Performance Appraisal.

    The technical competencies for this position are: Business Process Improvement; Order Distribution Systems; Program/Project Management; Workload Delivery.  Your final rating will be used to assign you to one of three quality groups (i.e. Best Qualified, Highly Qualified, Qualified) and will determine the order in which you are considered for the position(s). Applicants will be considered in quality group order. You may be required to participate in a selection interview. If you are eligible for the Career Transition Assistance Plan (CTAP) Program, you must be assigned a score of 80 or better, Highly Qualified or higher (if applicable), to be rated as well qualified to receive special selection priority. If you are eligible for the Reassignment Preference Program (RPP), you must meet all eligibility and qualification requirements to receive selection priority for this position.

    QUALIFICATIONS/ELIGIBILITY REQUIREMENTS: You must meet the following eligibility and basic qualification requirements by the closing date of this announcement.


    A. RESTRICTION ON MOVEMENT: General restriction on movement after competitive appointment CFR 330.501: Employees must meet the three (3) month restriction on movement since their latest Career or Career Conditional competitive appointment.


    To be minimally qualified for this position you must have at least one year of specialized experience equivalent to the next lower level payband or GS grade in the normal line of progression. To be qualifying for this position your experience should be sufficient to demonstrate:

  • Knowledge of management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight;

  • Knowledge and understanding of regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;

  • Extensive knowledge of cost estimating procedures and cost analysis, project management, and legal and regulatory interpretations specific to the position being filled;

  • Knowledge of communicative techniques to effectively and diplomatically interact with internal and external customers.
  • Benefits and Other Info


    We offer a workplace that values people. Our comprehensive benefits are very generous. The IRS will help you reach your personal goals by supporting your professional growth, health, well-being and family needs.

    As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

    Other Information:

    REASONABLE ACCOMMODATION: If you need a reasonable accommodation for any part of the application and hiring process, please contact Cindy Ayres at 816-291-9350.  Decisions on granting reasonable accommodation will be made on a case-by-case basis. If the State Rehabilitation Center or the State Commission for the Blind has certified you as eligible for reasonable accommodation, you may wish to contact your counselor to apply for employment through the IRS Disability Employment Program in addition to applying for this vacancy announcement. 


     An IRS intranet website is available for IRS Employees at website:


  • New managers will serve a one-year probationary period if selected. Failure to satisfactorily complete the supervisory probationary period will result in return to a non-supervisory position at or below the grade of the position in which probation is being served.

  • Full-Time Temporary, NTE 1 Year with the possibility of extensions of one year, up to but not more than 5 years, and or may be made permanent without further competition.

  • How to Apply

    How to Apply:

    The application process has 6 STEPS.

    STEP 1: Create a USAJOBS Account at: .

    STEP 2: Develop a Resume using the USAJOBS "Resume Builder" or "Upload" your already created Resume into USAJOBS.

    STEP 3: Search for IRS Vacancy Announcements. To find this announcement, copy and enter the announcement number 12KC3-WIM0177-2030-06-CA announcement number] in the key word search field. Select "Yes", if you are a current or former Federal civilian employee who holds or held a non-temporary appointment. Click "Search for Jobs." Click "Apply Online" at the bottom of the announcement screen and follow all instructions provided.

    STEP 4: Complete all 5 steps in the CareerConnector Account Creation: 1) Personal Information; 2) Military Service & Veteran Preference; 3) Core Questions; 4) Demographic Information; and 5) Resume Information. Click "Apply to this Vacancy".

    STEP 5: Apply to the Vacancy. Respond to the questions for each of the following sections: Series, Grade, Location; Grade Specific; & All Grade Questions. 

    STEP 6: Submit Documents and Review Application. Timely submit the supporting documents requested. Click one of the available options in CareerConnector: Upload; USAJOBS; Fax; or Reuse existing documents. Follow ALL instructions provided. Next, review the summary of the application you completed. Scroll down & click "Finish" at the bottom of the page. You will be automatically redirected to USAJOBS where you can track the status of your application.


    1. Log into My USAJOBS at with your user name and password.

    2. Click on "Application Status".

    3. Click "more information" under the "Application Status" column of the announcement.

    4. Click "Review and Update your documents if needed", on the "Application Detail" page.

    5. Select "Upload", "USAJOBS", "Fax", or "Reuse existing document" for each document to be submitted. Ensure you carefully follow ALL instructions provided.

    6. Click "Finish" to save this change

    Required Documents:

    EDUCATION DOCUMENTATION For positions with an education requirement, or if you are qualifying for this position by substituting education for training or experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree must be accredited (or pre-accredited) and recognized by the U.S. Department of Education. Please refer to:

    NOTE:If the position has specific education requirements and you are not currently or have not previously been in the series to be filled, please submit a transcript demonstrating you have the basic education required. If you are qualifying based on foreign education you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to:

    PERFORMANCE APPRAISAL Employees must submit a current performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

    CTAP/RPP DOCUMENTATION If you are a displaced or surplus IRS or Treasury employee eligible for consideration under the Career Transition Assistance Plan (CTAP), or a reassignment preference employee eligible for consideration under the Reassignment Preference Program (RPP), you must apply and submit proof of eligibility. For CTAP employees, you must be well qualified for the position to receive consideration for special selection priority. The well qualified definition is a score of 80 or above or Highly Qualified or better if applicable. For proof of CTAP eligibility, you must provide a copy of the following and a copy of your most recent performance appraisal: 1) IRS Employees - Your Reduction in Force (RIF) separation notice, notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area, certificate of expected separation, or other official notice from the agency indicating that you have been identified as surplus or eligible for discontinued service retirement; 2) Treasury Employees - Your Notification of Personnel Action(s), SF-50(s), or other official documentation that shows: You are a career or career-conditional competitive service employee, in tenure group 1 or 2, or a current Treasury employee in an excepted service appointment without time limit, at grade GS-15 or equivalent and below, who has been conferred noncompetitive appointment eligibility and special selection priority by statute for positions in the competitive service; and The position you may be or are being separated from: Is the same or higher grade as the position announced; and Has the same or higher promotion potential than the position announced; and Is either within or outside of the local commuting area of the position announced.

    For proof of RPP eligibility, you must submit a copy of your RPP Notice and a copy of your most recent annual performance appraisal. In order to receive consideration under RPP you must apply for a permanent position that is at the same or lower grade and work schedule as your current position both within and outside the commuting area. The same or lower grade position is defined as a position having no greater promotion potential than you currently held on a permanent basis. You must meet qualification requirements and have a fully successful or higher overall rating on your last annual performance appraisal.

    OFFICE OF TREASURY, CHIEF COUNSEL AND TIGTA Applicants from the Office of Treasury, Chief Counsel and Treasury Inspector General for Tax Administration (TIGTA) with current competitive status, click here for more information.


    What to Expect Next:

    You can expect a communication from us concerning your application via email. If you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communications that could affect your consideration for this position. If your contact information changes after the closing date of the announcement, please notify the Employment Office (contact provided in this announcement) and update your USAJOBS profile.

    You can check the status of your application for this position at any time by logging onto your "My USAJOBS" account and clicking on "My Application."