Skip to main content

Vacancy Details


About

Announcement Number:
12-BPD-135AS
Hiring Agency:
Bureau of Public Debt (BPD)
Position Title:
IT Program Manager (Division Director)
Open Period:
03/27/2012 - 04/02/2012
Series/Grade:
GS - 2210 15
Salary:
$113735.00 - $155500.00
Promotion Potential:
GS-15
Duty Location(s):
  • 1 Vacancy in Hyattsville, MD, US
  • 1 Vacancy in Parkersburg, WV, US
For More Info:
Applicant Call Center
304-480-7300
BPDInquiries@bpd.treas.gov

Overview

Who May Apply:
U.S. citizens who meet any of the categories shown under the heading "Who May Apply" at the end of the Job Summary section below.
Duration Appointment:
Temporary, not to exceed one year, may be extended or may become permanent
Marketing Statement:

There is a total of 1 vacancy available in the Office of Information Technology, Division of Service Management in the following potential duty locations: Hyattsville, MD, or Parkersburg, WV. The IT Program Manager (Division Director) is responsible for centralized project management and service management functions to promote specialized organizational capabilities and to provide value to customers. The position requires exceptional planning, communications, and management skills.

Summary:

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.


  


Key Information: 


  • We offer opportunities for flexible work schedules.

  • Click "Print Preview" to review the entire announcement before applying.

  •  


    Who May Apply



    1. Current Federal employees on career or career-conditional (permanent) appointments in the competitive service with the Bureau of the Public Debt or Financial Management Services only; or

    2. CTAP/ICTAP eligibles.

    Supervisory Position:
    [ERROR rendering field]

    Duties

    As an IT Program Manager, you will:

  • Direct the operations of the Division, which consists of three or more branches staffed by supervisory, professional, technical, and clerical employees.

  • Advise the Assistant Commissioner and Deputy Assistant Commissioner (OIT) on IT project management, customer management, and service management policies and practices.

  • Develop and implement programs that emphasize coordination and control across various functions, processes, and systems necessary to manage the full lifecycle of IT services.

  • Develop and implement programs to promote a service oriented organizational focus that emphasizes customer satisfaction and helping customers achieve their business objectives.

  • Develop and implement programs to increase knowledge, understanding, and application of industry frameworks, include the IT Infrastructure Library (ITIL), Project Management Body of Knowledge (PMBOK), Control Objectives for Information and Related Technology (COBIT), and ISO 20000, Specification for Service Management.
  • Qualifications and Evaluations

    Education:
    Requirements:
    You must meet the following requirements within 60 days of the closing date of this announcement.
    Evaluations:
    Your application includes your:

    1. Resume,

    2. Responses to the online questions, and

    3. Required supporting documents.

    We use a multi-step process to evaluate and refer applicants:

    1. Minimum Requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.

    2. Rating: Your application will be evaluated in the following areas: *leadership, communications, and IT project management. Your application will be rated and ranked among others, based on the extent and quality of your experience, education, training, performance appraisals and awards relevant to the duties of this position. We may lower your rating if your responses to the online questions are not supported by the education and/or experience described in your application.

    3. Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP)), you must be rated as 'well-qualified' in relation to all of the competencies identified as critical. Critical competencies are denoted by *. 'Well qualified' is defined as achieving the second to highest level possible on the rating guide.

    We recommend that you preview the online questions for this announcement before you start the application process.
    Qualifications:

    Specialized Experience: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service. Specialized experience for this position demonstrates accomplishment of professional work planning, implementing, and evaluating an information technology program that supports multiple administrative and technical activities; OR experience with responsibility for establishing and monitoring short- and long-term program plans, goals, objectives, project priorities, budgets, schedules, and milestones for an IT branch or division. In addition to meeting specialized experience, applicants must demonstrate they have experience in each of the four competencies described below. The experience has to be IT-related.
    1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
    2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
    3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
    4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


    In addition to the above requirements, you must meet the following, if applicable: You must have been at the GS-14 level for 52 weeks (time-in-grade requirement).

    Benefits and Other Info

    Benefits:
    We offer a workplace that is respectful, fair, and values diversity. Our comprehensive benefits are very generous - helping you to reach your personal goals by supporting your professional growth, health, well-being, and your family needs. Our benefits package includes:
  • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards;

  • Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year;

  • Access to insurance programs that may be continued after you retire;

  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.

  • Learn more about Federal benefits programs at: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc
    Other Information:
  • Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.

  • This is a non-bargaining-designated position.

  • This position is a high risk position.

  • The incumbent will be able to work an AWS/Flexitime schedule (10 hour AWS schedule is not available).

  • Public Debt may select candidates for this vacant position under this Job Opportunity Announcement and/or any other appropriate source of hiring authority (examples include, but are not limited to, competitive examining sources, non-competitive sources such as reinstatement or transfer of current or former competitive service employees; and direct hire authorities). Further information about these other sources of hiring authority is available from the Office of Personnel Management at http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/index.asp. In order to comply with Equal Employment Opportunity Commission (EEOC) reporting requirements, the Bureau of the Public Debt (BPD) is asking applicants to complete the Race and National Origin (RNO) information during the application process. This information will be kept confidential and anonymous, and will only be used for demographic reporting purposes.


    CONDITIONS OF EMPLOYMENT: If selected for this position, you will be required to:


  • Complete a one-year probationary period (unless already completed).

  • Complete a one-year supervisory or managerial probationary period (unless already completed).

  • Travel locally and/or overnight approximately 1 to 5 days per month.

  • Obtain and use a Government-issued charge card for business-related travel.

  • File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.

  • Successfully complete a background investigation.

  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.

  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (http://www.uscis.gov/files/form/i-9.pdf). Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • How to Apply

    How to Apply:

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.


    Step 1 - Create or Upload a resume with USAJOBS (www.usajobs.gov) - We suggest you go to the end of the Qualifications & Evaluation section of the job announcement to preview the online questions that you will answer in Step 3. You may need to customize your resume to ensure that it supports your responses to these questions. For more resume tips click here. - You may create a resume in USAJOBS or upload one of your own choosing. Although you must enter your Social Security Number (SSN) for USAJOBS, we will only see the last four digits for identification purposes.


    Step 2 - Apply Online Click the "Apply Online" link of this announcement and then select the resume you wish to submit with your application. You will be redirected to the Department of the Treasury's CareerConnector website to complete the application process.


    Step 3 - Answer the Online Questions and Submit Your Online Application If this is your first time on Treasury's CareerConnector website, you will be prompted to register by answering questions related to your eligibility for Federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Select "Take me to the assessment" and click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finished" button.


    Step 4 - Review and Confirm Your Submission You will now have the option to upload a document or print fax cover-sheets for your required documents (see step 5 for details). Once you click "Done," you will see a summary of your application for your review. You may also print a copy for your records. When you click "Finished" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.


    Step 5 - Submit Required Documents You can submit any required documents (discussed below) by document upload or fax. Whichever method you choose, please include the job announcement number with your documents. To protect your privacy, we encourage you to remove your SSN from any documents that you submit. Document Upload: You may upload supporting documents in one of two ways: 1. Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application. You will be given the choice to either upload the document as part of the application process or you can select a document that you've already loaded on USAJOBS. or 2. You can upload a document to an existing application by logging into your USAJOBS account profile. Click on "My Applications" and search for the vacancy. Once you've located the vacancy, click on the vacancy and select "Apply Online." Move through your existing application to the Documents page and select Upload in order to add a document to your application. Be certain to review your complete application for confirmation that the document uploaded. In the Application Review section, you may verify acceptance of your documents in CareerConnector if you see them listed on the "Vacancy Documents" screen. Then, click on "Finished" to be returned to USAJOBS. Fax: Create a fax cover-sheet in CareerConnector by following the "Faxing Supporting Documentation" instructions. The fax number will be on the cover-sheet.

    Required Documents:

    Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).


    ALL APPLICANTS: All applicants are required to submit a PDF 4828-1 OR a resume.


     


    CURRENT BPD and FMS EMPLOYEES - Documentation Relating to Your Federal Employment:


  • Submit a copy of an SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2."

  • Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade.

  • CTAP/ICTAP DOCUMENTATION: If you are a displaced or surplus Federal employee eligible for consideration under the Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility. For a detailed list of documents, click here.


    SPECIAL HIRING AUTHORITIES DOCUMENTATION: If you are applying under a special hiring authority, submit a copy of proof of your eligibility.


    VETERANS EMPLOYMENT OPPORTUNITIES ACT (VEOA) DOCUMENTATION: If you are applying under the Veterans Employment Opportunities Act (VEOA), you must submit a copy of your Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-Point Veteran Preference, SF-15, along with required documentation listed on the back of the SF-15 form. An SF-15 may be found at http://www.opm.gov/forms/pdf_fill/SF15.pdf.


    Recommended Documents: In addition, we recommend that you submit the following:


  • A performance appraisal.

  • List of awards received while employed with the Federal Government.
  • What to Expect Next:
    You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.