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Vacancy Details

Grade: 14

To be eligible for this position at this grade level, you must meet the requirements below.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service:
This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
Specialized experience for this position includes:
Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled
This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.
In addition to the above you must meet the requirements below:
At this level, you must demonstrate knowledge of and skill in applying expert project management knowledge, and the ability to lead projects including methods, metrics, tools, and techniques of business process reengineering, contracting and/or procurement, and contract negotiation and administration; ability working with cost-benefit analysis methods, achievement strategies, tools of quality assurance and quality control; expert knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, and systems life cycle management. Your experience should also include skills in leadership and teambuilding, decision making, reasoning, and problem solving.
1 Which of the following is true about your specialized experience? Answer to this question is required
  • I have at least one (1) year of specialized experience.
  • I have less than one (1) year of specialized experience.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 Which of the following tasks have you managed in a project that was an executive mandate with a definitive deadline? Answer to this question is required
  • Developed the requirements
  • Developed the policies
  • Led the project from inception to completion
  • Executed the requirements and/or policies
  • None of the above
4 My work activities include: Answer to this question is required
  • Provide decisions after weighing alternatives and risks to achieve desired results for implementing security programs.
  • Identify issues and provide recommendations after reviewing and accessing new technologies, systems, or IT infrastructure to determine the security impact.
  • Develop best practice guidelines and policies at an enterprise level, to secure compliance and resolve problems.
  • Provide authoritative advice to other specialists where you have addressed relevant options, understand the implications of your decisions and provide feedback to the appropriate parties.
  • Provide authoritative advice to senior management on IT security activities where you have addressed relevant options, understand the implications of your decisions and provide feedback to the appropriate parties.
  • None of the above
5 How have you used Scope, Schedule and Cost to track your project/program? Answer to this question is required
  • I have used all three metrics of scope, schedule and cost in my projects or program
  • I have used two metrics of scope, schedule and cost in my project or program
  • I have used one metric of schedule or cost or scope in my project or program
  • None of the above
6 Which of the following project management skills have you utilized? Answer to this question is required
  • Planned the project scope for an IT project.
  • Managed the project schedule for the entire project including interdependent activities.
  • Managed and maintained the budget for an IT project.
  • Provided recommendations to the scoping of an IT project
  • Provided input to specific tasks of the project schedule.
  • Provided cost analysis recommendations used in support of an IT project’s budget.
  • None of the above
7 Which of the following Project Management skills have you performed? Answer to this question is required
  • Monitors project progress and evaluates performance.
  • Defines outcomes and expectations based on customer requirements.
  • Institutes controls and contingency plans to address any unforeseen problems to complete the task.
  • Obtains agreement from all stakeholders on deadlines and commitments.
  • Organizes and selects the project team.
  • None of the above
8 Which statement best describes your experience with project management? Answer to this question is required
  • I have experience delivering projects utilizing all of the following: configuration management, requirements management, acquisition management, contract management, risk management, and scheduling and costing.
  • I have experience delivering projects utilizing at least three of the following: configuration management, requirements management, acquisition management, contract management, risk management, and scheduling and costing.
  • I have assisted in delivering projects utilizing at least three of the following: configuration management, requirements management, acquisition management, contract management, risk management, and scheduling and costing.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have not had education, training or experience in performing this task.
9 In what capacity have you worked with a PMP or WBS? Answer to this question is required
  • Developed a Project Management Plan
  • Developed a Work Breakdown Structure (WBS)
  • Managed a Project Management Plan that was developed by others
  • Managed a Work Breakdown Structure (WBS) that was developed by others
  • None of the above
10 What is your highest level as a Project Manager (PM)? Answer to this question is required
  • A small project (budget less than 1 million)
  • A mid-size project (over 1 million budget less than 5 million)
  • A large-size project (budget over 5 million)
  • I have not been a PM for a project
11 Which of the following Information Technology (IT) experiences do you have? Answer to this question is required
  • Architecture/engineering
  • Process development/management
  • IT operations
  • IT security
  • Applications development
  • Network administration
  • End user support
  • None of the above
12 When dealing with difficult team members, what best describes your experience? Answer to this question is required
  • I resolved the issue(s)
  • I resolved the issue(s) with assistance.
  • I have not dealt with difficult team members.
  • None of the above
13 Which of the following best describes your experience negotiating with diverse or competing groups to accept a proposal or solution? Answer to this question is required
  • I have not had education, training or experience performing this task.
  • I have had education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task and my work on this task was monitored closely by a more experienced person.
  • I have independently performed this task as a regular part of a job.
14 Which of the following best describes your role in dealing with customers who are upset or irate? Answer to this question is required
  • I am responsible for independently dealing with upset or irate customers, attempting to calm them, including those customers referred to me by lower-level coworkers or subordinates and train others to handle these situations.
  • I am responsible for independently dealing with upset or irate customers, attempting to calm them, including those customers referred to me by lower-level coworkers or subordinates.
  • I attempt to calm upset or irate customers and resolve issues at my level and refer only when necessary.
  • I appropriately terminate the call or refer my upset or irate customers to a higher-level coworker or supervisor.
  • None of the above
15 I exhibit my professional leadership skills through: Answer to this question is required
  • Development and communication of organizational vision/strategy
  • Creation of communications: formal/informal, oral/written
  • Strategic and technical decisions required to meet deadlines
  • Persuade and influence others
  • Development and maintenance of necessary working relationships
  • Adaptability to changing business climate
  • Focus on teamwork by leading a group in a project or multiple groups that focus on business initiatives
  • None of the above
16 I provide value to my organization through: Answer to this question is required
  • Proposing innovative ideas and solutions to new, complex business problems
  • Developing new methods and procedures to maximize efficiency of organizational operations and to reduce costs
  • Brainstorming new business opportunities or process improvements
  • Analyzing data to create a strategic plan of action
  • None of the above
17 I have experience with the following activities: Answer to this question is required
  • Analyzed trends and developed direction as to how to address emerging issues
  • Developed plans to introduce new technology into the organization
  • Worked across agencies or large business/unit segments to develop policies or guidelines
  • Translated IT theories and concepts into practical plans/applications to improve the posture of the enterprise
  • Planned and developed strategies to address related issues where precedents do not exist
  • None of the above
18 Have you ever conducted stakeholder briefings and presentations to obtain buy-in on your project? Answer to this question is required
  • Yes
  • No
19 Which statements describe your experience providing customer service? Answer to this question is required
  • I work closely with my business customer which allows me to provide technology recommendations that enable customer solutions.
  • I respond to customer needs/inquiries as directed by management.
  • I have not had experience in performing this task.

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
3 Please select the priority program for which you are eligible for consideration. Answer to this question is required
  • IRS Reassignment Preference Program (RPP)
  • IRS Career Transition Assistance Plan (CTAP)
  • Treasury Career Transition Assistance Plan (CTAP) within the commuting area
  • Other IRS Preference Program
  • I am not eligible for any priority program
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
4 How many monetary performance related awards , such as performance awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
Answer to this question is required
  • 1
    4.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 2
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 3 or more
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • None
The type of awards and number of award points will be credited in accordance with Article 13 Section 5. The award information you provide may be verified.
In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
5 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal.
You have indicated that you do not have a current performance appraisal. You should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
6 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable or do not have a performance appraisal
Based on the information provided, you should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
7 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
Non-IRS Treasury CTAP employees: In the following question select the response that most accurately reflects your most recent performance rating.
8 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable or do not have a performance appraisal.
9 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No