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Vacancy Details

Grade: 04

To be eligible for this position at this grade level, you must meet the requirements below.

A. One (1) year or twelve (12 months) of general experience equivalent to the next lower grade (GS -03) in the Federal government. General experience - Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR

B. Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school. Note: One full year of academic study is defined as 30 semester hours/45 quarter hours in an accredited junior college, college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in an accredited business, secretarial or technical school equaling 720 hours. OR

C. An equivalent amount of combined education and experience. The equivalent combinations of successfully completed post-high school education and experience may be used to meet total requirements.

1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have one (1) year or twelve (12) months of progressive general experience.
  • I have two (2) years of qualifying education above high school from an accredited junior college, college, or university.
  • I have a combination of education and experience equivalent to one (1) year of experience using the Experience Calculator.
  • I do not have the required education and/or experience defined above
For the next set of questions please select the one that best describes your experience, and/or training for the tasks described.
2 Preparing and sending out written correspondence Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
3 Listening to information provided by individuals and extracting relevant facts necessary to independently solve basic problems. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
4 Communicating routine information by speaking so that the intended audience comprehends the information. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
5 Accurately retrieving information by searching databases for records or reports. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
6 Interviewing individuals with varied backgrounds and varied personalities in order to determine the nature of their concerns or issues. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
7 Reviewing financial statements in order to verify sources of income or assets. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
8 Meeting and dealing with a wide range of individuals, including those that are hostile and uncooperative, in stressful situations. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
9 Soliciting information in person or by phone to gather data and/or necessary facts. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
10 Accurately preparing, inputting and filing data. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
11 Explaining technical procedures, regulations, laws or rules to members of the public or internal customers. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
12 Explaining how to fill out forms and follow instructions. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
13 Researching and interpreting instructions, guidelines and procedures to determine the appropriate actions. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
14 Gathering facts through probing and questioning in order to solve problems. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

Grade: 05

To be eligible for this position at this grade level, you must meet the requirements below.
A. One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is experience that is in or related to this position and provided you with the particular knowledge, skills and abilities to perform successfully the duties of this position. Examples of qualifying experience include experience performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information and determining corrective action on accounts, researching for missing/unclear accounting information and reviewing financial documents submitted for completeness. OR
B. A Bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university. OR
C. An equivalent amount of combined education and experience. Only education in excess of 60 semester hours, 90 quarter hours or 1440 classroom hours is creditable toward meeting the specialized experience requirement for the GS-5 level. For example, one full year of academic study (30 semester hours, 45 quarter hours, or 720 formal classroom hours) beyond the second year is equal to 6 months of specialized experience. To be creditable, education must have been obtained in an accredited business, secretarial or technical school, college or university.
1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have at least one (1) year of specialized experience.
  • I have a Bachelor’s degree or four (4) years of progressive education above high school.
  • I have a combination or education and specialized experience equivalent to one (1) year of specialized experience, as defined above, using the Experience Calculator.
  • I do not have the required experience and/or education.
For the next set of questions please select the one that best describes your experience, and/or training for the tasks described.
2 Preparing and sending out written correspondence Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
3 Listening to information provided by individuals and extracting relevant facts necessary to independently solve basic problems. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
4 Communicating routine information by speaking so that the intended audience comprehends the information. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
5 Accurately retrieving information by searching databases for records or reports. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
6 Interviewing individuals with varied backgrounds and varied personalities in order to determine the nature of their concerns or issues. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
7 Reviewing financial statements in order to verify sources of income or assets. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
8 Meeting and dealing with a wide range of individuals, including those that are hostile and uncooperative, in stressful situations. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
9 Soliciting information in person or by phone to gather data and/or necessary facts. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
10 Accurately preparing, inputting and filing data. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
11 Explaining technical procedures, regulations, laws or rules to members of the public or internal customers. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
12 Explaining how to fill out forms and follow instructions. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
13 Researching and interpreting instructions, guidelines and procedures to determine the appropriate actions. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.
14 Gathering facts through probing and questioning in order to solve problems. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
  • I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

Grade: All Grades

Thank you for your interest in applying for this position.
1 Are you available for? Answer to this question is required
  • Full Time Days (40 hours per week)
  • Part Time Days (32 hours or less a week)
  • Full Time Nights (40 hours per week)
  • Part Time Nights (32 hours or less a week)
  • Full Time Weekend Days (at least 8 hours a day)
  • Part Time Weekend Days (less than 8 hours a day)
  • Full Time Weekend Nights (at least 8 hours a night)
  • Part Time Weekend Nights (less than 8 hours a night)
  • Intermittent Day (On-call basis)
  • Intermittent Night (On-call basis)
2 I can perform the physical requirements as outlined in the vacancy announcement. Answer to this question is required
  • Yes
  • No
3 Are you able to work in a position where you may experience prolonged sitting, operation of a word processor and/or a personal computer? Answer to this question is required
  • Yes
  • No
4 Applicants must meet the minimum age requirements for this position. Please indicate the option which best describes your current status? Answer to this question is required
  • I am at least 18 years of age or older.
  • I am at least 16 years of age or older and have graduated from high school or have a certificate equivalent to graduating from high school.
  • I am at least 16 years of age or older and have completed a formal vocational training program.
  • I am at least 16 years of age or older and have a statement from school authorities agreeing with decision to pursue employment rather than continuing my education.
  • I am at least 16 years of age, and am currently enrolled in a secondary school (a student), and would like to work part-time under a formal student employment program.
  • None of the above.
5 This position requires technology application skills. Indicate your skill in using technology by selecting either 1 or 2 below. Answer to this question is required
  • I have experience or training using technology such as a computer terminal using a standard style keyboard with additional function keys and related equipment such as printers or modems.
  • I do not have the experience or training in the technology listed above.
6 Do you have experience using the internet to conduct research and answer questions? Answer to this question is required
  • Yes
  • No
7 Please check all that apply: Answer to this question is required
  • I have experience using Word, Excel, and Outlook.
  • I have Internet browsing experience.
  • I used automation to prepare letters, reports or memos.
  • I use technology in everyday tasks, (bill pay, corresponding with friends etc).
  • None of the above.
8 Regarding the effectiveness of our recruitment strategies; how did you first hear about this job? Answer to this question is required
  • Automated USAJOBS saved search notification
  • Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc.)
    8.1 Please indicate the name of the job board or search agent other than USAJOBS you saw the advertisement. Maximum length of 250 characters.
  • Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)
    8.1 Please indicate the name of the Social Media platform you saw the advertisement. Maximum length of 250 characters.
  • IRS Career Website
  • Referred by an IRS employee
  • Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)
    8.1 Please indicate the name and state of the recruiting event. Maximum length of 250 characters.
  • IRS Veterans Program Office (VPO)
  • School/University announcement/career counselor
    8.1 Please indicate the name of the school/university of the announcement where you saw the advertisement. Maximum length of 250 characters.
  • Organizational third party referral (diversity or community organization, church, unemployment office, etc.)
    8.1 Please indicate the name of the Organizational third party referral. Maximum length of 250 characters.
  • Newspaper (print/online)
    8.1 Please indicate the name of the newspaper and the state you saw the advertisement. Maximum length of 250 characters.
  • Radio
    8.1 Please indicate the name of the radio station and state you heard the advertisement. Maximum length of 250 characters.
  • Transit/Bus Advertisement
    8.1 Please indicate the city and state you saw the advertisement. Maximum length of 250 characters.
  • Banner Advertisement - Major News Websites
    8.1 Please indicate the website. Maximum length of 250 characters.
  • Banner Advertisement - Movie Theater Websites
    8.1 Please indicate the website. Maximum length of 250 characters.
  • IRS Post Card Mailing
  • Classified Advertisement Website (Craigslist, Angie’s List, etc.)
    8.1 Please indicate the name of the website, city and state. Maximum length of 250 characters.
  • I prefer not to answer
9 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No