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Vacancy Details

Grade: 05

To be eligible for this position at this grade level, you must meet the requirements below.
Four (4) year course of study leading to a Bachelor's Degree at an accredited college or university in any field of study. OR
Three (3) years of experience, one (1) year of which was equivalent to at least GS-4 in the Federal government. To be qualifying your experience must demonstrate the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and Communicate effectively verbally and in writing. OR;
At least 1 year of combined education and experience as defined above.
Use the Experience Calculator and compute your experience, education, or business school training, or to compute an equivalent amount of combined experience, education and/or training. Use these results to select your response to the following question.
1 Which is true about your education and/or experience? Answer to this question is required
  • I have a four (4) year course of study leading to a Bachelor's Degree as described above.
    1.1 Please indicate your graduation date (MM/DD/YYYY) Maximum length of 50 characters.
  • I will have a four (4) year course of study leading to a Bachelor's Degree as described above within 9 months from today (date application for this vacancy is submitted).
    1.1 Please provide your expected date of graduation (Month/Year) Maximum length of 50 characters.
  • I have three (3) years of experience, one (1) year of which was equivalent to at least GS-4 as described above.
  • I have a combination of education and experience as described above.
  • I have none of the above choices.
2 Select the statement(s) that best describes your experience communicating in writing. Answer to this question is required
  • Prepared meeting minutes, agendas or formal replies to inquiries
  • Proofread or edited the written work of others
  • Composed memoranda or reports
  • Received formal training or coursework in business communications
  • Prepared slideshows or presentations (e.g. PowerPoint).
  • Wrote an academic paper or thesis on an HR topic
  • None of the above
3 From the following responses, please select the statement that best describes your highest level of experience: Answer to this question is required
  • Participated in conducting research of rules, regulations and policies to analyze HR programs and processes to identify potential efficiencies and propose recommendations
  • Participated in conducting research of HR rules, regulations and policies to analyze programs and processes
  • Conducted research of general policies and guidance to answer questions.
  • None of the above

Grade: 07

To be eligible for this position at this grade level, you must meet the requirements below.
One (1) full academic year of graduate level education in a related field of study such as human resources, public administration, organizational psychology, or other administrative and management fields
OR
Superior Academic Achievement may be met by having a Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last two years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in your major field of study or those courses in your major completed in the last two years of study, or rank in the upper one third of your class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies.
OR
You may qualify with 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the federal service. Specialized experience for this position includes:
Experience that demonstrates basic knowledge of human resources management principles and practices to perform highly structured, entry level work designed to communicate procedural and factual information to business customers; Experience using basic knowledge of and skill in basic analytical methods and diagnostic techniques to gather basic information for use by others; Experience using knowledge of written communication techniques to assist with reviewing project papers, briefings status/staff reports, and correspondence for grammar and syntax.
OR
A combination of experience and education.
Use the Experience Calculator and compute your experience, education, or business school training, or to compute an equivalent amount of combined experience, education and/or training. Use these results to select your response to the following question.
1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have 1 full academic year of graduate level education in a field as described above.
    1.1 Please indicate your completion date (MM/DD/YYYY) Maximum length of 50 characters.
  • I will have 1 full academic year of graduate level education in a field as described above within 9 months from today (date application for this vacancy is submitted).
    1.1 Please provide your expected date of completion (Month/Year) Maximum length of 50 characters.
  • I meet at least one of the Superior Academic Achievement requirements.
  • I have the experience as described above
  • I have a combination of experience and education as described above.
  • None of the above
2 Select the statement(s) that best describes your experience communicating in writing. Answer to this question is required
  • Prepared meeting minutes, agendas or formal replies to inquiries
  • Proofread or edited the written work of others
  • Composed memoranda or reports
  • Received formal training or coursework in business communications
  • Prepared slideshows or presentations (e.g. PowerPoint).
  • Wrote an academic paper or thesis on an HR topic
  • Wrote technical requirements to improve a business process
  • None of the above
3 From the following responses, please select the statement that best describes your highest level of experience: Answer to this question is required
  • Conducted research of rules, regulations and policies to analyze HR programs and processes to identify potential efficiencies and propose recommendations
  • Participated in conducting research of HR rules, regulations and policies to analyze programs and processes
  • Conducted research of general policies and guidance to answer questions.
  • None of the above

Grade: 09

To be eligible for this position at this grade level, you must meet the requirements below.
A master's or equivalent graduate degree in a field of study such as: human resources, public administration, organizational psychology, or other administrative and management fields.
OR
Two (2) full academic years of graduate level education leading to a master's degree in a related field of study such as: human resources, public administration, organizational psychology or other administrative and management fields.
OR
LL.B. or J.D., if related.
OR
You may qualify with One (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the federal service. Specialized experience for this position includes:

Experience using knowledge of personnel management and pay administration regulations, guides, and issues; Experience applying expert knowledge of the principles, practices, techniques, and regulations governing at least two personnel management programs. Your experience should also demonstrate skill in applying research and fact-finding techniques and in evaluating the results of those efforts; Experience analyzing and integrating a variety of information from client functions, and other sources, especially in the area of environmental scanning, trend analysis, and projection; Experience dealing effectively with others and in persuading and convincing management to change or effect major programs, policies, procedures, and/or organizations; experience communicating effectively, both orally and in writing, and in presenting recommendations to management, functional clients and skill in effectively accomplishing assigned objectives within appropriate time restraints. Your experience should also demonstrate the ability to serve as a project leader, and provide expert advice and technical assistance to others.

OR
Use the Experience Calculator and compute your experience, education, or business school training, or to compute an equivalent amount of combined experience, education and/or training. Use these results to select your response to the following question.
1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have a master’s or equivalent graduate degree in a field as described above.
    1.1 Please indicate your graduation date (MM/DD/YYYY) Maximum length of 50 characters.
  • I will have a Master's or equivalent graduate degree in a field as described above. within 9 months from today (date application for this vacancy is submitted).
    1.1 Please provide your expected date of graduation (Month/Year) Maximum length of 50 characters.
  • I have two full years of progressively higher level graduate education as described above.
    1.1 Please indicate your completion date (MM/DD/YYYY) Maximum length of 50 characters.
  • I will have two full years of progressively higher level graduate education as described above within 9 months from today (date application for this vacancy is submitted).
    1.1 Please provide your expected date of completion (Month/Year) Maximum length of 50 characters.
  • I have a LL.B. or J.D., if related
    1.1 Please indicate your completion date (MM/DD/YYYY) Maximum length of 50 characters.
  • I will have a related LL.B. or J.D., within 9 months from today (date application for this vacancy is submitted).
    1.1 Please provide your expected date of completion (Month/Year) Maximum length of 50 characters.
  • I have experience as described above
  • I have a combination of experience and education as described above.
  • None of the above
2 Select the statement(s) that best describes your experience communicating technical information in writing. Answer to this question is required
  • Prepared written responses to customer inquiries
  • Provided written guidance to internal and external stakeholders
  • Composed white papers on HR topics
  • Developed training documents on HR topics
  • Prepared slideshows or presentations (e.g. PowerPoint).
  • Published an article, publication or professional report
  • Wrote technical requirements to improve a business process
  • None of the above
3 From the following responses, please select the statement that best describes your highest level of HR experience: Answer to this question is required
  • Independently conducted research of and utilizing rules, regulations and policies in conjunction with systemic processes to analyze programs and processes to improve efficiency, propose recommendations and develop guidelines
  • Conducted research of rules, regulations and policies to analyze programs and processes to identify potential efficiencies and propose recommendations
  • Participated in conducting research of rules, regulations and policies to analyze programs and processes
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume. Please review the vacancy announcement for information that must be included in your resume.
Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume to support your responses to the vacancy questions will result in being determined not qualified for this position.
The IRS Pathways Recent Graduates Program offers developmental opportunities in the Federal Government intended to promote possible careers in the civil service to individuals, who have recently graduated from qualifying educational institutions or programs within the previous 2 years.
If selected, you will be placed in a position as indicated in the vacancy announcement. In order to successfully complete the IRS Pathways Recent Graduates Program, you must complete a 1 year training program, a minimum of at least 40 hours of interactive training, and demonstrate successful job performance. All conversion requirements will be identified in the Participant Agreement.
Following the completion of program requirements, you may be considered for non-competitive conversion to a career-conditional or term appointment.
To be eligible for the IRS Pathways Recent Graduates Program, you must have, within the previous 2 years, completed all educational requirements for qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying institution; or you are a veteran, who, due to a military service obligation was precluded from applying to the Recent Graduates Program during a portion of the 2-year eligibility period; or expect to graduate within 9 months of the date of your application.
1 Please indicate which of the following best describes your eligibility? Answer to this question is required
  • I have completed within the previous 2 years all educational requirements for a degree or certificate as described above.
  • My intended graduation is no more than 9 months from the date of my application.
  • I am a veteran who, due to a military service obligation was precluded from applying to the Recent Graduates Program during a portion of the 2-year eligibility period and I have completed my degree or certificate within the past 6 years.
  • I have completed all educational requirements for a degree or certificate, but not within the past 2 years.
  • I will complete all educational requirements for a degree or certificate, but not within the next 9 months from the date of my application.
  • None of the above
2 From the following responses, please select the statement that most accurately reflects your highest level of experience: Answer to this question is required
  • Resolved an HR problem by analyzing all options, considering the costs, benefits and risks of each, and recommending a course of actionof each, and recommended a solution
  • Developed decision papers that summarized a project/issue
  • Made decisions in areas outside of the workplace (e.g. volunteer work, charity events, school environment).
  • Made decisions requiring the assistance of others
  • None of the above
3 With which of the following do you have experience meeting customer requests? Answer to this question is required
  • Answering customers’ questions and following up to ensure customer satisfaction
  • Providing technical information in response to customers’ requests
  • Assessing customer needs, and tailoring services or deliverables to meet their needs
  • Resolving complex requests to customers’ satisfaction
  • Providing creative solutions for improving services to increase efficiency
  • None of the above
4 With which of the following do you have experience responding to customer service issues on a regular basis? Answer to this question is required
  • I assisted customers with routine problems.
  • I responded to and attempted to resolve customers complaints.
  • I resolved a high volume of customer issues by meeting their needs myself or directing the request to the right person.
  • I proactively addressed customers' issues and concerns and followed up until issues were resolved.
  • I assessed current customer service practices and made recommendations to address systemic issues.
  • I do not have customer service experience.
5 Select the statement(s) that best describes your reasoning (analytical thinking) experience. Answer to this question is required
  • Conducted research related to HR principles and applied findings to a work product.
  • Conducted trend analysis, benchmarking or other comparative analysis to form conclusions
  • Conducted a review of a specific HR program or process to evaluate effectiveness
  • Determined whether an issue was systemic or isolated
  • Evaluated information and determined relevance of information to a specific topic
  • Considered information from multiple sources, identified extraneous information and extrapolated relevant facts
  • None of the above
6 Select the statement(s) that best describe(s) your reasoning experience. Answer to this question is required
  • Participated in discussions on the accuracy of information and helped reached a conclusive answer.
  • Identified a substantive error in a report or other written material
  • Chose between conflicting premises and justified reasons for selection
  • Successfully defended a challenge to information personally presented
  • Challenged flawed business or academic practices
  • None of the above
7 Please identify the statement(s) which best describe your experience using spreadsheet programs. Answer to this question is required
  • Stored, organized and manipulated data.
  • Sorted and filtered data to find specific information
  • Developed formulas used for calculations
  • Developed charts and graphics
  • Developed pivot tables
  • Incorporated spreadsheet or table into electronic presentations, web pages, or printed off in report format
  • None of the above
8 Please identify the statement(s) which best describe your experience performing the following technology related tasks. Answer to this question is required
  • Used a presentation program to develop and lead presentations for a business or academic program.
  • Incorporated macros into a presentation
  • Used a database program to analyze large amounts of information to manage data more efficiently
  • Used automated programs to manipulate data and/or produce reports
  • None of the above
9 Select the statement that best describes your experience communicating information orally to others in class, a part- or full-time job, and/or internship. Answer to this question is required
  • Explained technical matters to customers or internal audiences
  • Provided an oral presentation during class or in a staff or team meeting.
  • Provided a description of a program or service to a large group.
  • Provided guidance to others on a technical HR matter.
  • Verbally justified your findings or recommendations to a manager, technical group, or professor(s).
  • Facilitated a group discussion of individuals with diverse backgrounds and perspectives to achieve a project outcome.
  • Presented an HR topic at an academic or professional conference.
  • None of the above
10 From the following responses please select the statement that most accurately reflects your experience: Answer to this question is required
  • I collaborated with a variety of individuals to obtain information on specific programs, problems, or functions related to human resources initiatives. I presented this information to individuals in my workgroup or an academic environment.
  • I participated in discussion groups, panels, or focus groups whose purpose was to gather information related to human resources initiatives.
  • I delivered a combination of informational, technical, and persuasive presentations to individuals in a work or academic group setting.
  • I delivered an informational, technical, or persuasive presentation in a group setting.
  • I have limited experience conducting oral presentations
  • None of the above