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Grade: 12

1 GS-12 - Choose one answer that best describes your experience. Answer to this question is required
  • I possess at least one year of specialized experience equivalent to the GS-11 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.
  • I do not meet the requirement as described above.
2 During which methods of interaction have you expressed thoughts orally? Answer to this question is required
  • Conferences
  • Meetings
  • One-on-One discussions
  • Telephone inquiries
  • Training
  • Debates
  • Negotiations
  • Conflict resolution
  • Interviews
  • None of the above
3 Choose the documents you have written. Answer to this question is required
  • Briefings
  • Correspondence
  • Articles
  • Summary reports
  • Meeting minutes or agendas
  • Policies and procedures
  • Reference instructions or standard operating procedures
  • None of the above

Grade: 13

1 GS-13 - Choose one answer that best describes your experience. Answer to this question is required
  • I possess at least one year of specialized experience equivalent to the GS-12 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.
  • I do not meet the requirement as described above.
2 How do you communicate orally to support an organization`s or agency`s goals and leadership? Answer to this question is required
  • I verbally communicate organizational strategies, goals, objectives, and priorities in oral presentations to various levels of stakeholders.
  • I verbally explain or justify decisions, conclusions, findings or recommendations to managers and/or employees.
  • I represent my agency in meetings with third party individuals or organizations.
  • I verbally brief managers on agency policy, goals, and objectives.
  • I verbally defend my organization`s position with third parties performing oversight review of programs.
  • None of the above.
3 Describe your skill in developing and administering policies. Answer to this question is required
  • I have written and implemented a comprehensive education and communications program that distributes internal policies and procedures throughout a geographically-dispersed organization.
  • I have written and implemented management policies, procedures, standards and practices in accordance with Federal statutes.
  • I have drafted necessary policy changes and modified processes in response to changing Federal policies and management assessments.
  • I have collected, researched, analyzed, and prepared written policy for which no prototype or previously established method or format exists.
  • None of the above.

Grade: All Grades

1 Identify the interpersonal communications skills you applied at work on a regular and recurring basis. Answer to this question is required
  • Facilitate the resolution of competing and conflicting interests among parties whose cooperation is needed in order to meet a program objective.
  • Interact effectively in situations where frequent changes, delays, or unexpected events, arise that cause major shifts in priorities, timetables, or work assignments.
  • Provide direction, guidance or instruction to support staff or new professional staff.
  • Persuade others to adopt new methods, procedures or techniques in order to improve operations.
  • Defend recommendations on controversial issues to senior management.
  • Independently plan, host, and conduct meetings.
  • Diffuse confrontational contacts with people who are difficult, hostile, or distressed.
  • None of the above.
2 Indicate which types of interactions you have experienced in a professional setting. Answer to this question is required
  • Briefed management or customers on policy changes.
  • Defended recommendations on controversial issues.
  • Acted as technical representative.
  • Served on panels, committees, or task forces on technical, programmatic, or professional issues.
  • Regularly consulted by others on technical, programmatic, or professional issues.
  • None of the above.
3 Do you have experience in establishing working relationships with third-party service providers or vendors? Answer to this question is required
  • Yes
    3.1 Please indicate where in your resume this information can be verified (e.g., at which organization were you employed, what was your job title). Maximum length of 250 characters.
  • No
4 Select all of the following statements that describe your experience working cooperatively with other team members and contributing to group solutions. Answer to this question is required
  • I have demonstrated success in a dynamic team environment that required extensive interpersonal skills, consensus building, negotiation, problem resolutions, and conflict resolution.
  • I have planned assessment activities, arranged for qualified resources, managed assessment teams, and prepared assessment and reports based on input from team members.
  • I have incorporated and integrated knowledge, skills, and abilities of others to the maximum effect in accomplishing organizational goals and objectives.
  • I have worked collaboratively in a team setting with external customers and internal team members to accomplish duties and responsibilities.
  • None of the above.
5 For which conflicting parties have you developed and recommended a resolution? Answer to this question is required
  • Conflicts between work units or departments
  • Conflicts between coworkers or peers
  • Conflicts between a supervisor and an employee
  • Conflicts between applicants and your organization
  • None of the above
6 Select the response that describes your highest level of experience working on a federal program team. Answer to this question is required
  • I have experience identifying and informing superiors of potential situations that could disrupt achieving goals as well as in meeting program goals and objectives.
  • I actively participate in meeting program and/or evaluating program goals and objectives.
  • I am a junior member of a program team receiving direction from senior staff in order to evaluate program goals and objectives.
  • I do not have experience as described above.
7 Select the statement(s) that best describe(s) your experience identifying and analyzing HR problems, making logical decisions, and providing solutions. Answer to this question is required
  • Identified and analyzed HR problems; distinguished between relevant and irrelevant information to make rational decisions.
  • Used qualitative data and analytical tools in problem solving
  • Developed HR policies, regulations, procedures, and plans for meeting the organization's goals and objectives.
  • Independently interpreted and applied statutes and regulations to resolve HR problems and issues.
  • Prepared and presented analytical information to senior management officials within the organization. Analyses are used to explain or justify decision, conclusions, findings and recommendations.
  • Developed comprehensive material for reports, briefings or meetings of senior management officials on HR issues.
  • None of the above.