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Vacancy Details

Grade: 13

To be eligible for this position at this grade level, you must meet the requirements below.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service:
This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
Specialized experience for this position includes:
Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled
This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.
In addition to the above you must meet the requirements below:
At this level you must have experience serving as a local area network (LAN) trainer and/or assisting others with agency-wide LAN systems; Identifying and controlling all LAN hardware and software configuration; Developing technical standards and procedures for LAN development, implementation, and management; Establishing performance management metrics; Evaluating overall LAN performance against relevant standards; and Providing technical advice and consultation to LAN administrators throughout the agency.
1 Which of the following is true about your experience? Answer to this question is required
  • I have at least one (1) year of specialized experience as described above.
  • I have less than one (1) year of full-time experience described above.
2 Please select the following that supports your experience in the workplace Answer to this question is required
  • Led a sub-team within an IT project/workgroup team
  • Work as an OJI/Instructor/Mentor within an IT workgroup team
  • Make recommendations and provide solutions to a Manager regarding a work process as part of an IT project/workgroup team
  • Coordinate assignments, monitor and ensure completion of tasks on a project/workgroup team
  • Prepare and communicate status and results of an IT project to IT management and business partners
  • None of the above
3 Which of the following network tools have you used for capacity/application troubleshooting and analysis? Answer to this question is required
  • Hewlett Packard Network Automation (HPNA)
  • Network Node Manager Interface (NNMI)
  • Packet capturing tools (e.g., Riverbed, infinistream, Wireshark)
  • Statseeker
  • eHealth
  • Aruba Airwave
  • Netscout nGenius ONE
  • None of the above
4 Do you have any of the following IT certifications? Answer to this question is required
  • Comptia Security +
  • Cisco Certified Network Administrator (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Information Technology Infrastructure Library (ITIL)
  • Comptia Network+
  • F5 Certified BigIP Administrator (F5-CA)
  • F5 Certified Technology Specialist (F5-CTS)
  • Cisco Certified Internetwork Expert (CCIE)
  • None of the above
5 Which of the following best describes your experience troubleshooting IT problems across dissimilar platforms within the Data Center Environment? Answer to this question is required
  • Independently performed this task as a regular part of my job.
  • Led a team to identify and resolve an incident.
  • Led a team through the Problem Management process to identify the root cause.
  • None of the above.
6 Which of the following Information Technology Network Service experiences do you have? Answer to this question is required
  • Written a technical document/presentation for employees and management outside my immediate workgroup.
  • Given a technical verbal presentation outside my immediate workgroup.
  • Independently identified and documented a customer’s Network Information Technology (IT) needs; developed and implemented a solution/resolution while building working relationships with stakeholders outside my workgroup
  • None of the above
7 Which of the following best describes your experience negotiating with and persuading decision-makers to accept recommendations on Information Technology Network issues? Answer to this question is required
  • Performed this task with direction from a lead or supervisor.
  • Independently performed this task as a regular part of my job.
  • Led a team to complete this task
  • None of the above
8 Which of the following best describes your experience working with management/engineering personnel in any of the following: conducting design meetings, requirements gathering, developing implementation plans? Answer to this question is required
  • Participated on a team or worked with a co-worker to complete this task.
  • Performed this task with direction from a lead or supervisor.
  • Independently performed this task as a regular part of my job.
  • Considered a subject matter expert in this area
  • None of the above
9 Which of the following describes your experience evaluating IT needs: Answer to this question is required
  • Determine a solution independently
  • Implement a standalone solution independently
  • Implement a solution to integrate into the current enterprise architecture independently
  • Led others in determining and implementing solutions
  • None of the above
10 Which of the following describes your experience in the field of network security in support of ensuring the integrity of the network and network connected corporate IT assets? Answer to this question is required
  • Implemented government mandated security policies.
  • Identified potential security findings and taking corrective actions to eliminate or reduce the associated risks.
  • Developed a security policy.
  • Researched the guidelines using agency directives to provide input to the development of the guidelines standards and procedures.
  • Obtained a Certified Information System Security Professional (CISSP) certification.
  • None of the above
11 Which of the following types of enterprise network protocols do you have experience in? Answer to this question is required
  • Virtual Local Area Network (VLAN- dot1q.VTP)
  • Virtual Extensible LAN (VXLAN)
  • Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Border Gateway Protocol (BGP)
  • Open Shortest Path First (OSPF)
  • IEEE 802.11 (Wireless)
  • Voice over Internet Protocol (VoIP)
  • IPv6 RFC 2460
  • None of the above
12 Which of the following types of enterprise network protocols do you have experience implementing/designing? Answer to this question is required
  • Virtual Local Area Network (VLAN- dot1q.VTP)
  • Virtual Extensible LAN (VXLAN)
  • Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Border Gateway Protocol (BGP)
  • Open Shortest Path First (OSPF)
  • IEEE 802.11 (Wireless)
  • Voice over Internet Protocol (VoIP)
  • IPv6 RFC 2460
  • None of the above
13 Which of the following tasks have you performed independently in a professional environment? Answer to this question is required
  • Established IT management priorities or project goals/deadlines
  • Coordinated IT projects or activities with others to meet requirements of the customer
  • Monitored and reported progress and project outcomes to Executives (e.g., status of an IT project)
  • Developed IT project plans (e.g., work breakdown structure (WBS), risk management plans, project management plan)
  • None of the above
14 Which of the following tasks describe your program/project time and workload management experience in completing IT network services assignments? Answer to this question is required
  • Use project management techniques to ensure completion of IT initiatives involving multiple stakeholders with competing deadlines, and execute plans according to established timeframes, anticipating delays and changes
  • Maintain a full IT workload and serve as an IT Subject Matter Expert for others internal and external to your workgroup
  • Keep peers, manager and customers up to date on status, changes and delays of IT project
  • Led an IT program or project team through all tasks necessary to meet completion within the established deadline(s)
  • Create a Statement of Work (SOW) to document technical requirements or services to be provided by a contracted vendor
  • Develop a comprehensive bill of material (BOM) or government equipment list (GEL) to document network services procurement requirements
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Regarding the effectiveness of our recruitment strategies; how did you first hear about this job? Answer to this question is required
  • Automated USAJOBS saved search notification
  • Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc.)
    1.1 Please indicate the name of the job board or search agent other than USAJOBS you saw the advertisement. Maximum length of 250 characters.
  • Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)
    1.1 Please indicate the name of the Social Media platform you saw the advertisement. Maximum length of 250 characters.
  • IRS Career Website
  • Referred by an IRS employee
  • Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)
    1.1 Please indicate the name and state of the recruiting event. Maximum length of 250 characters.
  • IRS Veterans Program Office (VPO)
  • School/University announcement/career counselor
    1.1 Please indicate the name of the school/university of the announcement where you saw the advertisement. Maximum length of 250 characters.
  • Organizational third party referral (diversity or community organization, church, unemployment office, etc.)
    1.1 Please indicate the name of the school/university of the announcement where you saw the advertisement. Maximum length of 250 characters.
  • Newspaper (print/online)
    1.1 Please indicate the name of the newspaper and the state you saw the advertisement. Maximum length of 250 characters.
  • Radio
    1.1 Please indicate the name of the radio station and state you heard the advertisement. Maximum length of 250 characters.
  • Transit/Bus Advertisement
    1.1 Please indicate the city and state you saw the advertisement. Maximum length of 250 characters.
  • Banner Advertisement - Major News Websites
    1.1 Please indicate the website. Maximum length of 250 characters.
  • Banner Advertisement - Movie Theater Websites
    1.1 Please indicate the website. Maximum length of 250 characters.
  • IRS Post Card Mailing
  • Classified Advertisement Website (Craigslist, Angie’s List, etc.)
    1.1 Please indicate the name of the website, city and state. Maximum length of 250 characters.
  • I prefer not to answer
2 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No
3 Please select the work days you would be willing to work from the following: Answer to this question is required
  • Monday - Friday
  • Tuesday - Saturday
  • Sunday - Thursday
4 Please select the work shifts you would be willing to work from the following: (select all that apply) Answer to this question is required
  • Day Shift 8:00 am - 4:30 pm ET
  • Swing Shift 4:00pm - 12:30 am ET
  • Midnight Shift 12:00 am - 8:30 am ET
  • Shift 1:30 pm - 10:00 pm ET