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Vacancy Details

Grade: 11

To be eligible for this position at this grade level, you must meet the requirements below.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service:
This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
Specialized experience for this position includes:
Experience that demonstrated an accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques.
For example, assignments would show experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development.
Must have been in an IT field or work where the primary concern was the subject matter of the IT application. The assignments must have shown completion of the following, or the equivalent:
Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; adaptation of guidelines or precedents to the needs of the assignment.
OR
A Ph.D. or equivalent doctoral degree or Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree
In computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management or in one or more of the fields identified above and required the development or adaption of applications, systems or networks.
One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.
OR
At least 1 year of combined graduate education and experience as defined in paragraphs above.
1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have a Ph.D. or equivalent doctoral degree in a qualifying field of study as described above.
  • I have three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in a qualifying field of study as described above.
  • I have at least one year of full-time specialized experience as defined above.
  • I have a combination of experience and graduate level education equivalent to that described above.
  • None of the above.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 Which of the following IT security certifications do you have? Answer to this question is required
  • Certification and Accreditation Professional (CAP)
  • Certified Incident Handler (CIH)
  • Certified IS Auditor (CISA)
  • Certified IS Manager (CISM)
  • Certified Information Systems Security Professional (CISSP)
  • ISS Architecture Professional (CISSP-ISSAP)
  • ISS Engineering Professional (CISSP-ISSEP)
  • ISS Management Professional (CISSP-ISSMP)
  • GIAC Certified Intrusion Analyst (GCIA)
  • GIAC Certified Incident Handler (GCIH)
  • GIAC Information Security Fundamentals (GISF)
  • GIAC Security Expert (GSE)
  • GSE – Malware
  • GSE – Compliance
  • GIAC Security Essentials Certification (GSEC)
  • GIAC Security Leadership Certification (GSLC)
  • GIAC Systems and Network Audit (GSNA)
  • Security +
  • Security Certified Network Architect (SCNA)
  • Security Certified Network Professional (SCNP)
  • Security Certified Network Specialist (SCNS)
  • Systems Security Certified Practitioner (SSCP)
  • Associate Business Continuity Professional (ABCP)
  • Certified Functional Continuity Professional (CFCP)
  • Certified Business Continuity Professional (CBCP)
  • Master Business Continuity Professional (MBCP)
  • None of the above
4 What is your level of experience identifying security findings and taking corrective action to mitigate the associated risks? Answer to this question is required
  • I have no experience performing this task.
  • I have participated on a team or worked with a coworker to complete this task.
  • I have performed this task with direction from a senior employee or supervisor.
  • I have independent experience performing this task as a regular part of my job.
  • I have independent experience performing this task as a regular part of my job, and I am able to provide expert-level assistance and/or training to others.
5 Which statement best describes your experience in providing customer service? Answer to this question is required
  • I anticipate customer needs based on an understanding of business processes, identifying possible alternatives, and recommending solutions to resolve issues.
  • I identify customer needs based on their requests, identifying possible alternatives, and recommending solutions to resolve issues.
  • I respond to customer needs inquiries as directed by management.
  • I assisted others in responding to customer needs.
  • I have not had experience in performing this task.
6 Which of the following best describes your role in dealing with customers who are upset or irate? Answer to this question is required
  • I am responsible for independently dealing with upset or irate customers including those referred to me by lower-level coworkers or subordinates.
  • I attempt to calm upset or irate customers and resolve issues at my level and refer only when necessary.
  • I appropriately terminate the call or refer my upset or irate customers to a higher-level coworker or supervisor.
  • My role does not present an occasion to deal with customers who are upset or irate.
7 Which of the following best describes your experience providing project status information? Answer to this question is required
  • I have extensive experience providing comprehensive project status information to an immediate supervisor, team or project lead.
  • I have experience providing comprehensive project status information to an immediate supervisor, team or project lead.
  • I regularly share project status information with team members and peers.
  • I have not had experience performing this task.
8 Which statement best describes your experience delivering formal technical presentations? Answer to this question is required
  • I have delivered formal presentations to workgroups and/or peers to inform them on highly technical information.
  • I have had education or training in performing this task, but have not yet performed it in the job.
  • I have not had education, training or experience in performing this task.
9 MC Which statement best describes your level of experience delivering presentations? Answer to this question is required
  • I deliver presentations independently as a regular part of my job.
  • I deliver presentations with assistance/supervision.
  • None of the above.
10 Which of the following best describes your experience delivering technical presentations to non-technical groups? Answer to this question is required
  • I deliver presentations independently as a regular part of my job.
  • I deliver presentations to the customer with assistance/supervision.
  • None of the above.
11 In the above presentation experiences which of the following represents the audience level? Answer to this question is required
  • Executives in my organization
  • Managers in other organizations
  • Peers in my organization
  • None of the above
12 What is your experience writing technical documents? Answer to this question is required
  • I have assisted in writing reports
  • I have assisted in writing standard operating procedures or policies
  • I have written reports
  • I have written standard operating procedures or policies
  • None of the above
13 Which of the following Standards, Legislation or guidelines do you have experience researching and interpreting? Answer to this question is required
  • Federal Information Security Management Act (FISMA)
  • Gramm-Leach-Bliley
  • Health Insurance Portability & Protection Act (HIPAA)
  • National Institute of Standards and Technology (NIST)
  • NIST Special Publication 800-53, Revision 3, Recommended Security Controls for Federal Information Systems
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
3 Please select the priority program for which you are eligible for consideration. Answer to this question is required
  • IRS Reassignment Preference Program (RPP)
  • IRS Career Transition Assistance Plan (CTAP)
  • Treasury Career Transition Assistance Plan (CTAP) within the commuting area
  • Other IRS Preference Program
  • I am not eligible for any priority program
4 What is your SEID Number? Maximum length of 250 characters. Answer to this question is required
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
5 How many monetary performance related awards , such as performance awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
Answer to this question is required
  • 1
    5.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 2
    5.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 3 or more
    5.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • None
You are encouraged to submit a copy of your most recent annual performance appraisal. If you do not have a current performance appraisal, please consider submitting a recent self assessment, manager prepared narrative, or contact your immediate manager for another option appropriate to your current situation and position.
6 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal.
    6.1 Please indicate why you do not have a current performance appraisal. Maximum length of 250 characters.
7 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable/No Performance Appraisal You have indicated that you do not have a current performance appraisal . You should be advised that your annual performance appraisal and relevant awards are considered in the selection process. In the event you do not have a current appraisal, there are a number of options available to you. You should contact you immediate manager to determine which option is most appropriate to your current situation and position.
8 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
Non-IRS Treasury CTAP employees: In the following question select the response that most accurately reflects your most recent performance rating.
9 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable
10 In the field of IT security, with which of the following do you have experience reducing associated risks? Answer to this question is required
  • Managing information confidentiality
  • Managing information integrity
  • Managing information availability
  • None of the above
11 Which of the following best describes your experience writing Information Technology (IT) documentation? Answer to this question is required
  • I have not yet had experience writing IT documentation.
  • I have participated on a team or worked with a coworker writing IT documentation.
  • I have written IT documentation with supervision.
  • I have independently written IT documentation without supervision.
  • I have written formal IT documentation.
  • I have written contract deliverable IT documentation.
  • I have written formal IT documentation that was published.
  • I have written documentation that is an IT industry standard.
12 Which of the following automation tools have you experience using? Answer to this question is required
  • Word processor
  • Spreadsheet
  • Presentation software
  • Project Scheduling
  • Database Utility
  • Work Breakdown Structure
  • Collaboration software
  • Web site development and support
  • None of the above
13 The majority of my Information Technology (IT) professional reading includes which of the following? Answer to this question is required
  • Reference Books (e.g., Training Manuals, Textbooks)
  • Trade magazines
  • White papers
  • Internet topics
  • Company policies
  • IT specific security standards and guidelines (NIST, ISO)
  • None of the above
14 Which of the following technical documents do you read, understand and interpret to find an answer to a customer’s inquiry? Answer to this question is required
  • Standard Operating Procedures
  • Policies relating to IT standards
  • Organizational guides/Handbooks/Internal Revenue Manual (1)
  • Directives
  • Instructional manuals
  • None of the above
15 What is your level of experience and education concerning an organizational IT security program? Answer to this question is required
  • I have no experience or training.
  • I have on-the job training.
  • I have working knowledge of the topic as part of my roles and responsibilities; which includes on-the-job and classroom training.
  • I have been considered the Subject Matter Expert, which includes advanced training and/or certifications.
16 What is your level of experience and education concerning physical security? Answer to this question is required
  • I have no experience or training.
  • I have on-the job training.
  • I have working knowledge of the topic as part of my roles and responsibilities; which includes on-the-job and classroom training.
  • I have been considered the Subject Matter Expert, which includes advanced training and/or certifications.
17 What is your level of experience and education concerning business continuity? Answer to this question is required
  • I have no experience or training.
  • I have on-the job training.
  • I have working knowledge of the topic as part of my roles and responsibilities; which includes on-the-job and classroom training.
  • I have been considered the Subject Matter Expert, which includes advanced training and/or certifications.
18 What is your level of experience and education concerning security incident response? Answer to this question is required
  • I have no experience or training.
  • I have on-the job training.
  • I have working knowledge of the topic as part of my roles and responsibilities; which includes on-the-job and classroom training.
  • I have been considered the Subject Matter Expert, which includes advanced training and/or certifications.
19 What is your level of experience and education concerning risk management? Answer to this question is required
  • I have no experience or training.
  • I have on-the job training.
  • I have working knowledge of the topic as part of my roles and responsibilities; which includes on-the-job and classroom training.
  • I have been considered the Subject Matter Expert, which includes advanced training and/or certifications.
Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume to support your responses to the vacancy questions will result in being determined not qualified for this position.
20 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No