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Vacancy Details

Grade: 09

To be eligible for this position at this grade level, you must meet the requirements below.
At least one year of specialized experience equivalent to the GS-7 level in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Qualifying experience is experience in applying Human Resources Personnel Payroll concepts and practices. Experience using knowledge of research, fact-finding and evaluative techniques in order to perform research and analyze results; Experience using personnel/payroll automation to accomplish workload, research, and data retrieval. Examples of qualifying work experience include: Working with a specialist for payroll human resource functions; or equivalent organizations; Analyzing personnel problems; Implementing changes in human resources requirements; and ensuring accuracy of personnel employee payroll information.
OR
A master's or equivalent graduate degree in a related field of study such as human resources, organizational psychology, public administration or other administrative and management fields OR
Two (2) full years of progressively higher level graduate education leading to a graduate degree in a related field of study such as human resources, organizational psychology, public administration or other administrative and management fields. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. OR
LL.B. or J.D., if related OR
At least 1 year of combined graduate education and experience as defined in paragraphs above.
Use the Experience Calculator and compute your experience, education, or to compute an equivalent amount of combined experience and education. Use these results to select your response to the following question.
1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have a master’s or equivalent graduate degree in a qualifying field of study as described above.
  • I have two full years of progressively higher graduate education leading to a graduate degree in a qualifying field of study as described above.
  • I have a LL.B. or J.D., if related.
  • I have at least one year of full-time specialized experience as listed in the above definition of specialized experience.
  • I have a combined graduate education and experience as specified above.
  • None of the above
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 From the following responses, please select the statement that most accurately reflects your highest level of experience: Answer to this question is required
  • I have training but no on the job experience applying organizational rules, regulations and policies to resolve issues concerning employee payroll processes.
  • I have experience applying organizational rules, regulations and policies to resolve issues concerning employee payroll processes with supervision.
  • I have independent experience in applying organizational rules, regulations and policies to resolve issues concerning employee payroll processes.
  • I have independent experience applying organizational rules, regulations and policies to resolve issues concerning employee payroll processes and have trained others.
  • None of the above.
4 From the following responses, please indicate all those you have utilized while fulfilling your work responsibilities: Answer to this question is required
  • Code of Federal Regulations
  • OPM directives and publications
  • Guide to Personnel Processing
  • Internal Revenue Manuals
  • Title 5
  • Family and Medical Leave Act
  • Guide to Recordkeeping
  • Fair Labor & Standards Act
  • HR Connect Operational Guide for HR Professionals
  • Freedom of Information Act
  • Debt Collection Improvement Act
  • None of the above
5 From the following responses, please select the statement that most accurately reflects your experience: Answer to this question is required
  • I independently utilize organizational rules, regulations and policies in conjunction with systemic processes to analyze programs and work processes to improve efficiency and develop guidelines.
  • I conduct research of organizational rules, regulations and policies to analyze programs and work processes to identify potential efficiencies and propose recommendations.
  • I have assisted in conducting research of organizational rules, regulations and policies to analyze programs and work processes.
  • None of the above
6 Which of the following statements best describe your experience planning and distributing workload in a workgroup? Answer to this question is required
  • I have independently performed this task as part of the job and have assisted others.
  • I have independently performed this task as part of a job.
  • I have performed this task as part of a job with supervision.
  • I have training but no on-the-job experience performing this task.
  • I have not had any experience performing this task.
7 Which of the following experiences do you have? Answer to this question is required
  • Identifying and evaluating impact of regulatory/systemic changes and updating desk procedures
  • Identifying payroll trends, evaluating efficiencies and developing solutions to streamline work processes
  • Planning and adhering to time constraints to meet deadlines on multiple payroll processing cycles and documents
  • Planning and delivering informational presentations on various Human Resources programs
  • None of the above
8 From the Following responses please select the statement that most accurately reflects your experience. Answer to this question is required
  • I have independent experience applying organizational rules and policies to resolve employee’s personnel/payroll problems and have trained others.
  • I have independent experience applying organizational rules and policies to resolve employee’s personnel/payroll problems.
  • I have experience applying and resolving employee’s personnel/payroll problems with supervision.
  • None of the above
9 From the following responses, please select the activity that you have experience performing: Answer to this question is required
  • I have independent experience completing assignments and providing advice and guidance to management regarding technical or HR issues and have assisted others with their tasks.
  • I have independent experience completing assignments and providing advice and guidance to management regarding technical or HR issues.
  • I have experience completing assignments and providing advice and guidance to management with supervision.
  • I have experience completing assignments and providing advice and guidance to others.
  • None of the above
10 Please select the response that best describes your experience with working independently. Answer to this question is required
  • I have experience independently analyzing, researching and solving problems and issues raised by executives, managers and employees. Solutions are provided verbally and in writing.
  • I have experience independently analyzing, researching and solving problems and issues raised by management and employees. Solutions are provided verbally and in writing.
  • I have experience working with executives, managers and employees to solve problems and issues. Solutions are communicated to others verbally and in writing.
  • I have experience working with managers and employees to solve problems and issues.
  • I have experience working with employees to solve problems and issues.
  • None of the above
11 Which of the following statements best describe your experience in teaching others? Answer to this question is required
  • I have planned and delivered information, instructional and persuasive presentations and training to technical experts or executive stakeholders, using various methods to convey information, and have been an instructor for technical training programs.
  • I have planned and delivered informational, instructional, and persuasive presentations to managers and employees within my organization, and have been the instructor for technical training programs.
  • I have planned and delivered information, instructional, and persuasive presentations to employees within my organization and have been the instructor for technical training programs.
  • I have delivered information, instructional, and persuasive presentations to employees within my organization.
  • I have collaborated with a variety of individuals to obtain information on specific programs, problems, or functions. I presented this information to individuals within my work group.
  • None of the above.
12 From the following responses, please select all the activities that you have experience performing: Answer to this question is required
  • I have served as a subject matter expert on a team or panel, providing technical input on human resources programs with organization-wide impact.
  • I have served as a technical advisor, providing human resource knowledge to managers, employees and others.
  • I have given presentations on human resources issues to various audiences.
  • I have researched and analyzed a variety of human resource issues.
  • I have provided advice and guidance to others regarding human resources.
  • I have served as a coach or mentor to colleagues on human resource issues.
  • None of the above
13 Which of the following statements best represents your highest level of experience in routinely interacting with various groups and individuals. Answer to this question is required
  • Working with Executive level management to resolve issues in a way that reflects a partnership or shared problem solving.
  • Working with upper management to resolve issues and problems that arise on a daily basis.
  • Working with frontline managers to resolve issues and problems.
  • Working with co-workers to resolve issues.
  • None of the above.
14 From the following list please select all the verbal communication activities you have performed on a daily basis at work Answer to this question is required
  • Met with managers or employees to discuss and resolve issues.
  • Responded to telephone requests from co-workers, managers or customers both inside and outside of the organization.
  • Acted as point of contact to provide information other agencies on various Human Resources questions.
  • Conducted formal training for a group of people.
  • None of the above

Grade: 11

To be eligible for this position at this grade level, you must meet the requirements below.
At least one year of specialized experience equivalent to the GS-9 level in the Federal government. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Qualifying experience is experience in applying Human Resources Personnel Payroll concepts and practices, as well as consultative skills. Experience using knowledge of research, fact-finding and evaluative techniques in order to perform research and analyze results; Experience using personnel/payroll automation to accomplish workload and research, report/graph presentations, data retrieval and to prepare written guidelines and recommendations .Examples of qualifying work experience include: Participating as a specialist/analyst for major payroll human resource functions or equivalent organizations; Analyzing personnel problems; Implementing changes in human resources requirements that will meet future mission demands; and ensuring accuracy of personnel employee payroll information: Trains Personnel/Payroll employees in the operation and maintenance of system equipment.
OR
A Ph.D. or equivalent doctoral degree in related field of study such as: human resources, organizational psychology, public administration or other administrative and management fields. OR
Three (3) full years of progressively higher level graduate education leading to a doctoral degree in a related field of study such as: human resources, organizational psychology, public administration or other administrative and management fields.  OR
LL.M., if related
At least 1 year of combined graduate education and experience as defined in paragraphs above.
Use the Experience Calculator and compute your experience, education, or to compute an equivalent amount of combined experience and education. Use these results to select your response to the following question.
1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have a Ph.D. or equivalent doctoral degree in a qualifying field of study as described above.
  • I have three full years of progressively higher level graduate education leading to a doctoral degree in a qualifying field of study as described above.
  • I have a LL.M., if related.
  • I have at least one year of full-time specialized experience as listed in the above definition of specialized experience.
  • I have a combined graduate education and experience as specified above.
  • None of the above.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 Please select the response that best describes your experience with interpreting laws, regulations, policies, concepts, and precedents pertaining to Payroll Program responsibility. Answer to this question is required
  • I have trained others on the laws, regulations, policies, concepts, and precedents pertaining to Payroll program and others have consulted me as an expert for assistance in performing this area.
  • I have independently interpreted laws, regulations, policies, concepts, and precedents pertaining to Payroll program as a central or major part of my job.
  • I have performed work involving interpreting laws, regulations, policies, concepts, and precedents pertaining to Payroll program with supervision by a supervisor, manager, or senior employee.
  • None of the above
4 From the following responses, please select all the activities that you have experience performing: Answer to this question is required
  • I have served as a subject matter expert representing Payroll programs in a group/task force providing technical input with organization-wide impact.
  • I have served as a technical advisor to senior executive and managers.
  • I have given presentations on Payroll program issues to various audiences.
  • I have researched and analyzed a variety of Payroll program issues.
  • I have provided advice and guidance to others regarding Payroll Program issues.
  • I have served as a coach or mentor to colleagues on Payroll Program issues.
  • None of the above
5 From the following responses, please select the statement that most accurately reflects your experience: Answer to this question is required
  • I have experience applying organizational rules, regulations and policies to resolve issues concerning Payroll Program processes.
  • I have experience conducting and applying research of federal, state and local laws, judicial decisions, and organizational rules, regulations and policies to resolve issues concerning Payroll Program processes with supervision.
  • I have independent experience conducting and applying research of federal, state and local laws, judicial decisions, and organizational rules, regulations and policies to resolve issues concerning Payroll Program processes.
  • None of the above.
6 Which of the following statements best describe your experience planning and distributing workload in a workgroup? Answer to this question is required
  • I have independently performed this task as part of a job and have monitored and distributed the work for several others.
  • I have independently performed this task as part of a job for my own workload.
  • I have performed this task for others as part of a job with supervision.
  • None of the above
7 From the following responses, please select the statement that most accurately reflects your experience: Answer to this question is required
  • I have planned and delivered informational presentations on various Human Resources programs to Executives and Senior Managers and have been an instructor for technical aspects of these programs.
  • I have planned and delivered informational presentations on Human Resources programs to co-workers within my organization and have been an instructor for technical aspects of these programs.
  • I have collaborated with a variety of individuals to obtain information on specific Human Resources functions. I presented this information to individuals within my workgroup.
  • None of the above
8 From the Following responses please select the statement that most accurately reflects your experience. Answer to this question is required
  • I have independent experience applying organizational rules and policies to resolve employee’s personnel/payroll problems and have trained others.
  • I have independent experience applying organizational rules and policies to resolve employee’s personnel/payroll problems.
  • I have experience applying and resolving employee’s personnel/payroll problems with supervision.
  • None of the above
9 From the following responses, please select the response that best describes your experience organizing and managing your workload: Answer to this question is required
  • I have independent experience completing assignments and providing advice and guidance to management regarding HR issues and have assisted others with their tasks.
  • I have independent experience completing assignments and providing advice and guidance to management regarding HR issues.
  • I have experience completing assignments and providing advice and guidance to management with supervision.
  • None of the above
10 Please select the response that best describes your experience. Answer to this question is required
  • I have independent experience analyzing, researching, solving and providing recommendations to problems and issues raised by executives and senior managers.
  • I have experience analyzing, researching and solving problems and issues raised by executives and/or senior managers with supervision.
  • I have experience analyzing and researching issues raised by management and employees.
  • None of the above
11 Which of the following statements best describe your experience in teaching others? Answer to this question is required
  • I have planned and delivered information, instructional and persuasive presentations and training to technical experts or executive stakeholders, using various methods to convey information, and have been an instructor for technical training programs.
  • I have planned and delivered informational, instructional, and persuasive presentations to managers and employees within my organization, and have been the instructor for technical training programs.
  • I have planned and delivered information, instructional, and persuasive presentations to employees within my organization and have been the instructor for technical training programs.
  • None of the above
12 From the following responses, please select all the activities that you have experience teaching others: Answer to this question is required
  • I have taught a formal technical payroll class.
  • I have served as an on the job coach or instructor to new hires relating to payroll issues.
  • I have instructed co-workers on a new payroll procedure.
  • None of the above
13 From the following responses please indicate all the approaches you have used to solve payroll problems Answer to this question is required
  • I have assessed the impact of alternative solutions to a problem.
  • I analyzed problems from several perspectives to identify possible solutions.
  • I distinguished between relevant and irrelevant facts to make decisions.
  • I consulted and gathered information from various sources to diagnose a problem before implementing the solution.
  • None of the above
14 From the following responses, please select the statement that reflects your experience: Answer to this question is required
  • I have a working knowledge of OPM and IRS personnel/payroll regulations, policies and procedures in order to provide service to customers.
  • I have a working knowledge of NFC payroll regulations, policies and procedures in order to resolve customer issues.
  • I have a working knowledge of the Guide to Processing Personnel Actions manual to provide service to customers.
  • None of the above
15 From the following responses, please select the statement that reflects your experience. Answer to this question is required
  • I am knowledgeable in researching and resolving customer inquiries via KISAM tickets.
  • I am knowledgeable in researching and processing corrections on customer accounts relating to compensation.
  • I am knowledgeable in researching and processing corrections relating to customer payroll accounts.
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
If you are eligible for consideration under the Career Transition Assistance Plan (CTAP) or Reassignment Preference Program (RPP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility please refer back to the CTAP/RPP Documentation link in the vacancy announcement.
3 Are you eligible for consideration under the Career Transition Assistance Plan (CTAP) or Reassignment Preference Program (RPP)? Answer to this question is required
  • Yes
    3.1 Please select the priority program for which you are eligible for consideration.
    • Career Transition Assistance Plan (CTAP)
    • Reassignment Preference Program (RPP)
  • No
In addition to the online application and resume, your current Annual Performance Appraisal and monetary awards are considered in the merit promotion process. This information may be verified during the hiring process.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
4 How many monetary (or time off in lieu of monetary) awards, such as performance awards, special act awards, and quality step increases have you received in the three years preceding the closing date of this announcement? Answer to this question is required
  • 1
    4.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 2
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 3 or more
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • None
You are encouraged to submit a copy of your most recent annual performance appraisal. If you do not have a current performance appraisal, please consider submitting a recent self assessment, manager prepared narrative, or contact your immediate manager for another option appropriate to your current situation and position.
5 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal. You have indicated that you do not have a current performance appraisal. You should be advised that your annual performance appraisal and relevant awards are considered in the selection process. In the event you do not have a current appraisal, there are a number of options available to you. You should contact you immediate manager to determine which option is most appropriate to your current situation and position.
6 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable/No Performance Appraisal You have indicated that you do not have a current performance appraisal . You should be advised that your annual performance appraisal and relevant awards are considered in the selection process. In the event you do not have a current appraisal, there are a number of options available to you. You should contact you immediate manager to determine which option is most appropriate to your current situation and position.
7 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
8 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable
9 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No