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Grade: 13

To be eligible for this position at this grade level, you must meet the requirements below.
At least one year of specialized experience equivalent to the grade 12 level that demonstrated extensive analytical and evaluative methods and understanding of the administration of programs to participate in the assessment of program development, determine appropriate evaluation and measurement techniques, identify significant program or resource issues, and improve management processes and systems. Extensive knowledge of the operating division’s organization, policies, practices, and program objectives sufficient to participate in the development of guidance, assessment of resource utilization, and development and implementation of changes to current processes and procedures. In addition, your experience should demonstrate the ability to apply practices and methods of financial management, this can be demonstrated by assignments where you prepared and maintained the financial plan involving all categories of expenditures and participated in the budget process involving financial review and analysis; Oral and written communication techniques to present plans and proposals convincingly, negotiate effectively, and reconcile conflicting interests and points of view, as well as the ability to maintain effective relationship with others sufficient to reach agreement on changed work practices and objectives.
1 Which of the following is true about your specialized experience? Answer to this question is required
  • I have at least one (1) year of specialized experience.
  • I have less than one (1) year of specialized experience.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 Which of the following human resource management tasks have you performed? Answer to this question is required
  • Coordinated space issues for an office (such as finding space for new employees, moves, re-configuring for flexiplace/telework).
  • Served as a key resource for advice/guidance on one or more aspects of personnel processing (such as onboarding and orientation of new employees, time and attendance).
  • Led the development of office-wide personnel policies and procedures based on newly introduced regulations.
  • Maintained files or records containing confidential personnel information such as labor relations records, personnel actions, and/or grievance actions.
  • Tracked evaluation and promotion/within grade due dates for an office.
  • Analyzed staffing levels to address workload changes for an office.
  • Worked to resolve routine payroll and time and attendance issues.
  • None of the above
4 In which of the following areas of office administration and management do you have experience? Answer to this question is required
  • I have experience interpreting and applying regulations dealing with the distribution, tracking, and security of accountable items (such as computers and key cards).
  • I have experience interpreting and applying regulations dealing with records management.
  • I have experience tracking office expenses, such as office supplies or the travel and training budget.
  • I have monitored contracts for office equipment such as copiers, fax machines, and shredders.
  • I have been a Purchase Card holder for an office.
  • I have experience gathering information to assist in developing contract documents (such as a Statement of Work or conducting a Market Research/Cost Comparison).
  • I have experience reviewing or approving travel documents and ensuring adherence to travel policies and regulations.
  • None of the above
5 Which one of the following indicates your highest level of experience analyzing program data and providing solutions? Answer to this question is required
  • I have independently analyzed administrative program data, utilized different methods to assess program effectiveness and researched problems presented by management. I have independently completed the analysis and developed recommendations and solutions.
  • I have, with direction from a supervisor, assessed program effectiveness by analyzing and evaluating facts. I have participated in interpreting the results and developing solutions.
  • I have experience analyzing information and preparing reports as directed by a supervisor.
  • I have completed education or training in the use of analytical tools such as Microsoft Excel, but I have not used analytical tools on the job.
  • None of the above
6 Which software applications have you used extensively in an office environment? Answer to this question is required
  • Excel/Lotus
  • Word/WordPerfect
  • PowerPoint
  • Office-wide travel management system
  • Integrated Financial System (IFS)/other financial tracking database
  • Requisition Tracking System (RTS)/other procurement tracking system
  • HR Connect/other personnel tracking database
  • Time keeping software
  • None of the above
7 Which of the following best describes your role in overseeing office administrative programs? Answer to this question is required
  • I have experience working in a position that required me to be the key resource for the office in overseeing multiple administrative areas such as the office budget, procurement, and travel.
  • I have experience working in a position where I was the expert for the office and principally responsible for one administrative area such as the office budget, procurement, or travel.
  • I have not been in a position where I oversaw an office administrative program.
8 Which of the following describe(s) your experience responding to time-sensitive action items? Answer to this question is required
  • I have identified problems and assessed the issues to determine resolution or elevation to meet deadlines.
  • I have initiated and completed project activities and work products to meet deadlines.
  • I have established priorities, set deadlines, and monitored to ensure timely completion.
  • I have responded to data calls or ad hoc requests for information.
  • I have collected and compiled information for data call responses or ad hoc requests including follow up activities or tasks.
  • None of the above
9 Which of the following verbal communication tasks have you performed on the job? Answer to this question is required
  • I have coordinated needs and procedures with off-site managers or staff members.
  • I have worked with vendors, for example, to clarify discrepancies, gather information, or resolve issues.
  • Based on my analysis, I have presented information to management-level audiences outlining options and recommendations.
  • I have communicated with management officials or employees for the purpose of providing advice, guidance, explanations and clarification of administrative regulations, procedures or work processes.
  • None of the above
10 Which of the following types of documents have you prepared? Answer to this question is required
  • I have prepared Training Presentations (PowerPoint or Word).
  • I have developed formal Standard Operating Procedures.
  • I have developed Desk Guides/Job Aids.
  • I have prepared written technical and non-technical reports for diverse audiences with varied levels of technical expertise.
  • I have written emails to explain new procedures or changes in procedures to office staff.
  • I have written formal proposals to change procedures or methods that included sections such as a statement of the problem, solution options with pros and cons, and a recommendation.
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
If you are eligible for consideration under the Career Transition Assistance Plan (CTAP) or Reassignment Preference Program (RPP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility please refer back to the CTAP/RPP Documentation link in the vacancy announcement.
In addition to the online application and resume, your current Annual Performance Appraisal and monetary awards are considered in the merit promotion process. This information may be verified during the hiring process.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
3 How many monetary (or time off in lieu of monetary) awards, such as performance awards, special act awards, and quality step increases have you received in the three years preceding the closing date of this announcement? Answer to this question is required
  • 1
    3.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2012). Maximum length of 250 characters.
  • 2
    3.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2012). Maximum length of 250 characters.
  • 3 or more
    3.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2012). Maximum length of 250 characters.
  • None
You are encouraged to submit a copy of your most recent annual performance appraisal. If you do not have a current performance appraisal, please consider submitting a recent self assessment, manager prepared narrative, or contact your immediate manager for another option appropriate to your current situation and position.
4 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal.
    4.1 Please indicate why you do not have a current performance appraisal. Maximum length of 250 characters.
5 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable/No Performance Appraisal You have indicated that you do not have a current performance appraisal. You should be advised that your annual performance appraisal and relevant awards are considered in the selection process. In the event you do not have a current appraisal, there are a number of options available to you. You should contact you immediate manager to determine which option is most appropriate to your current situation and position.
6 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
7 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable
8 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No
If you are a Treasury employee eligible for consideration under the Career Transition Assistance Plan (CTAP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility please refer back to the CTAP Documentation link in the vacancy announcement.
9 Are you a current IRS employee? Answer to this question is required
  • Yes
  • No
    9.1

    If you are not a current IRS employee, are you a Treasury CTAP eligible within the commuting area?

    • Yes
    • No
10 Are you eligible for consideration under the Career Transition Assistance Plan (CTAP) or Reassignment Preference Program (RPP) or other IRS Preference Program? Answer to this question is required
  • Yes
    10.1 Please select the priority program for which you are eligible for consideration.
    • IRS Reassignment Preference Program (RPP)
    • IRS Career Transition Assistance Plan (CTAP)
    • Treasury Career Transition Assistance Plan (CTAP) within the commuting area
    • Other IRS Preference Program
  • No