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Vacancy Details

Grade: 12

To be eligible for this position at this grade level, you must meet the requirements below.
At least one (1) year of specialized experience equivalent to the GS-11 level. Your experience must demonstrate a wide range of human resources development (HRD) concepts, practices, laws, regulations, policies, and precedents to provide comprehensive HRD management advisory and technical services on substantive organizational functions and work practices relating to learning and employee development; Extensive knowledge of and skill in applying practices and techniques of education, adult learning theory, performance consulting, change management, and employee development to assess, define, and meet organizational learning needs. Your experience must also demonstrate comprehensive knowledge of instructional design principles and the processes used in designing and delivering learning products to improve employee performance, increase employee satisfaction, and facilitate management involvement in employee development; Knowledge of and skill in analytical methods and diagnostic techniques to identify, evaluate, and recommend to management HRD and non-HRD interventions to resolve complex interrelated HR problems and issues. In addition, your experience must demonstrate knowledge of negotiation methods and conflict resolution techniques to collaborate in a team environment, negotiate agreements, and resolve conflicts; Experience using knowledge of oral communication techniques to deliver briefings and help others to understand and accept findings and recommendations and negotiate solutions and written communication techniques to prepare project papers, briefings, and training material.
1 Which of the following is true about your experience? Answer to this question is required
  • I have at least one year of full-time specialized experience as described above.
  • I have less than one year of full-time specialized experience as described above.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 (C) How have you contributed to your workplace environment? Answer to this question is required
  • Provided coaching to co-workers on the tasks associated with the Training Development Quality Assurance System (TDQAS)
  • Served as an on-the-job instructor (OJI) or lead OJI developing new employees in conducting workshops, interviewing techniques, or developing training content
  • Led team discussions of course evaluation results and developed action plans
  • Participated on a mock interview panel to provide feedback to co-workers or customers
  • Volunteered to present at an event for a special emphasis program (e.g., lunch and learn)
  • None of the above
4 (C) Which best describes your highest level of experience working on an IRS project team? Answer to this question is required
  • I have participated on a course development or training project team within my own business unit.
  • I have participated on a course development, cross-functional training or servicewide project team.
  • I have led a course development or training project team within my own work group.
  • I have led a course development or training project team including team members from more than one work group within my organization.
  • I have led a course development or cross-functional training servicewide project team.
  • None of the above
5 (K) What is your experience collecting and analyzing data? Answer to this question is required
  • Collected feedback from training participants
  • Developed a survey to collect data (e.g., participant reactions to course, application of training to the job)
  • Developed an assessment to measure transfer of knowledge
  • Identified themes in qualitative feedback from participants (e.g., skill gaps, )
  • Calculated descriptive statistics (e.g., mean, standard deviation) to summarize data
  • Summarized data analysis findings
  • Developed recommendations based on data analysis
  • None of the above
6 (K) For which of the following course or developmental assessments have you analyzed data and presented findings to managers? Answer to this question is required
  • Myers-Briggs Type Indicator (MBTI)
  • 360 leadership competency assessment
  • DiSC personality assessment
  • Competency or Skills Assessment [e.g., Assess for Success (A4S), Treasury Competency Assessment Program (TCAP)]
  • TDQAS (training needs assessment)
  • None of the above
7 (K) Which of the following have you used to develop online training content? Answer to this question is required
  • Microsoft PowerPoint
  • Articulate, Firefly, FS Pro (Formulating Solutions Pro), or Camtasia
  • Learning Content Management System (LCMS)
  • Information mapping
  • None of the above
8 (A) Which of the following describes your verbal communication experience? Answer to this question is required
  • Interviewed customers as part of a needs assessment
  • Facilitated a meeting with service providers (e.g., vendors) to exchange information
  • Presented a briefing to management
  • Delivered a presentation at a staff meeting
  • None of the above
9 (A) Which of the following describes your experience with written products on the job? Answer to this question is required
  • Proofread or edited the written work of other training professionals
  • Written a training course according to TDQAS guidelines
  • Written a lesson plan and developed course objectives
  • Prepared a briefing document for senior leadership
  • Revised policy and procedures in collaboration with others
  • Written a narrative to recommend course improvements
  • Written instructor evaluations
  • None of the above
10 (Q) Which of the following have you done to design, develop or deliver learning and training events? Answer to this question is required
  • Met with subject matter experts to develop and revise training content
  • Researched subject areas to include in course content development
  • Determined method of training delivery (e.g., instructor led, virtual, blended) based on content and audience
  • Selected instructors based on criteria, certifications, and evaluations of performance (e.g., previous training experience)
  • Coordinated technical requirements (e.g., network and application support) for training delivery
  • None of the above
11 (Q) Which of the following tasks have you performed to design and develop learning products using instructional design principles and processes [i.e., Training Development Quality Assurance System (TDQAS)]? Answer to this question is required
  • Conducted problem and task analysis to identify performance needs
  • Collaborated with subject matter experts to develop course content
  • Developed terminal or enabling course objectives
  • Developed courses and curriculum for occupations or functions based on job competencies
  • Maintained a course development project file
  • None of the above
12 (Q) Which of the following tasks have you completed using systems or applications? Answer to this question is required
  • Created project folders and granted permission to other users in SharePoint
  • Tracked training participant data using ELMS (Electronic Learning Management System)
  • Trained as a CENTRA Level III event manager
  • Presented training using web-conferencing software [e.g., LiveMeeting, Office Communicator System (OCS)]
  • None of the above
13 (E) Which of the following describes your experience with planning, organizing, and coordinating project or program activities? Answer to this question is required
  • Developed project training agreement with customers
  • Developed a plan (e.g., timeline, resources needed)
  • Managed multiples teams
  • Executed training budget
  • Delegated assignments
  • Coordinated with vendors or contractors
  • Provided updates to stakeholders
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
3 Please select the priority program for which you are eligible for consideration. Answer to this question is required
  • IRS Reassignment Preference Program (RPP)
  • IRS Career Transition Assistance Plan (CTAP)
  • Treasury Career Transition Assistance Plan (CTAP) within the commuting area
  • Other IRS Preference Program
  • I am not eligible for any priority program
The type of awards and number of award points will be credited in accordance with Article 13 Section 5. The award information you provide may be verified.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
4 How many monetary performance related awards , such as performance awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
Answer to this question is required
  • 1
    4.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 2
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 3 or more
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • None
In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
5 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal. You have indicated that you do not have a current performance appraisal. You should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
6 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable or do not have a performance appraisal Based on the information provided, you should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
7 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
Non-IRS Treasury CTAP employees: In the following question select the response that most accurately reflects your most recent performance rating.
8 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable or do not have a performance appraisal.
9 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No