You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the grade 12 level in the federal service. Specialized experience for this position includes: Experience utilizing IDRS command codes to perform research in relation to refund fraud, identity theft, and/or adjustments. Experience utilizing Compliance Data Warehouse (CDW), Return Review Program (RRP), Business Objects Enterprise (BOE)or Electronic Fraud Detection System (EFDS). Experience creating Discoverer and/or Palantir Queries, analyze output data, and provide guidance and direction based on results. Experience with IRS functions, programs, policies, regulations, procedures, and operations to evaluate programs plans and determine impact of changes on program goals; Experience with cross-functional programs and their interrelationship with assigned program to conduct reviews, studies/projects, and coordinate systems and resource utilization of program operations; Experience using a wide range of analytical and evaluative methods in order to develop new approaches to existing programs such as compliance, accounts management and/or taxpayer education and communication functions; Experience with principles of management planning, program and process analysis to develop, design, and implement new or revised policies and procedures; Experience in oral communication to present plans and proposals to individuals and groups, including top-level managers and field employees; Experience in written communication to prepare comprehensive written reports, disseminate policy information, and document findings and conclusions; Experience providing guidance and serving as a technical program and policy expert in order to prepare complete decision packages, studies, and recommendations.