Skip to main content

Vacancy Details

Grade: 07

No questions specified.

Grade: All Grades

1 Are you currently serving or have you served in the last five years in a Political Appointment in the Federal Government? Answer to this question is required
  • Yes
    1.1 Please list the title, agency, and dates of this appointment. Please note you will be required to meet OPM Approval of your appointment, if selected. Maximum length of 250 characters.
  • No
2 As outlined in the vacancy announcement, you must submit a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating. If you have not submitted an appraisal meeting these specific requirements, you must explain why you are unable to do so. By answering "No" to the following question, you will be given an opportunity to provide an explanation. Have you submitted a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating? Answer to this question is required
  • Yes
  • No
    2.1 Please explain why you are unable to provide a copy of all pages of your most recent completed annual performance appraisal, dated within the last 12 months, that includes the final rating. Maximum length of 250 characters.
Specialized experience for the GS-07 is one (1) year of experience at the GS-06 level, or equivalent, which is directly related to the position as listed in this announcement and has equipped the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully. Specialized experience is defined as monitoring and analyzing data to ensure that it meets standards of timeliness and accuracy for distribution within or outside the office. Examples of such experience may include:

- Receiving, logging, and reviewing correspondence according to established standards and procedures; OR
- Responding to visitor and caller questions requiring standard responses and forwarding technical questions to appropriate office personnel; OR
- Editing documents used in final drafts or presentations by management.
3 Select the statement that describes your experience monitoring and analyzing data to ensure that it meets standards of timeliness and accuracy for distribution within or outside the office. Answer to this question is required
  • One (1) year or greater
  • Less than one (1) year
  • I have not monitored and analyzed data to ensure that it meets standards of timeliness and accuracy for distribution within or outside the office.
4 In order to ensure proper credit is given, please give the resume reference(s) where the above experience was gained. (Include position title(s) and date(s) the position(s) was held.) Maximum length of 250 characters. Answer to this question is required
5 From the following choices identify those areas that reflect your experience with correspondence procedures. Answer to this question is required
  • I have reviewed correspondence for clarity, coherence and spelling and returned to the originator for correcting spelling or formatting procedures.
  • I have prepared responses to routine requests.
  • I have completed form letter requiring some writing.
  • I have written and edited routine correspondence.
  • None of the above
6 Choose the statement that best describes your knowledge and skills in receiving, processing and responding to telephonic, electronic mail or written correspondence containing requests for assistance or complaints. Answer to this question is required
  • I have experience in receiving incoming telephonic, electronic mail and/or written correspondence containing requests for assistance or complaints.
  • I have worked in a customer call center and have handled incoming complaints or requests for information.
  • I have experience providing customer service in person.
  • I have experience performing customer service related duties.
  • I have formal customer service training, but have not yet applied this knowledge on the job.
  • I have no experience in performing this task.
7 Which of the following accurately describes your knowledge of and experience with administrative procedures and practices? Answer to this question is required
  • I have maintained a supervisor's calendar making appointments as instructed.
  • I have prepared travel documents, made travel arrangements, and coordinated other related duties for management personnel and staff.
  • I have maintained computerized office records and managed electronic files.
  • I have organized, compiled, reproduced and distributed briefings and other related materials on the job.
  • I have coordinated arrangements for meetings as a regular part of my job duties.
  • None of the above
8 From the list below, select the choice that most closely represents your experience in coordinating administrative work of day-to-day office functions. Answer to this question is required
  • I handle multiple actions on any given day and coordinate work with other offices as required. This is typically characterized by handling multiple tasks throughout the day, managing incoming calls and referring callers to appropriate subject matter personnel when required, processing mail that is both electronic and hard copy, maintain office calendars and coordinating meetings, taking notes and providing summaries of meeting, and creating electronic tools including spreadsheets and presentations.
  • I handle routine activities in my assigned organization. This is characterized by answering phones, referring calls, and assisting or informing other employees about office procedures and requirements.
  • I provide support to my supervisor on routine matters and day-to-day activities. This is characterized by answering phones, referring calls, maintaining supervisor's calendar, and directing visitors or other employees to appropriate person or office for assistance.
  • I do not have any experience as described in the choices above.
9 Choose the statement that best describes your experience composing written communications, including the responsibility and accountability for accurate content, grammar, spelling, appropriate tone and format. Answer to this question is required
  • I have experience composing a variety of original written correspondence, e-mail, procedures, memoranda or reports. I have independent responsibility for ensuring the accuracy of spelling, punctuation, grammar, and format in the final document.
  • I have experience composing routine correspondence, memoranda, e-mail, procedures or reports. I have independent responsibility for ensuring the correct spelling, punctuation, grammar and format in the document before it is finalized.
  • I have experience typing correspondence written by others, ensuring document has correct spelling, punctuation, grammar, or format before it is finalized.
  • I have experience reviewing documents prepared by others, ensuring correct spelling, punctuation, and grammar before it is finalized.
  • None of the above
10 Which of the following documents have you prepared using word processing, spreadsheet, database, or presentation software? Answer to this question is required
  • Workload tracking module
  • Reports
  • Memos
  • Letters
  • Financial Statements
  • I have not prepared any of these documents.
11 Select the choice which best describes the extent to which you have prepared correspondence and other documents using proper grammar, spelling, punctuation, capitalization and style. Answer to this question is required
  • I have no training or experience in performing this task.
  • I have completed standard forms and copied information from one source to another.
  • I have written interoffice memos and transmittal letters.
  • I have taken meeting notes and prepared minutes, or meeting summaries.
  • I have written documents covering information such as standard office procedures, training materials, or drafting professional emails to a variety of customers.
  • I have training on performing this task, but have not yet applied this knowledge in a work environment.
12 Choose the statement(s) that describe your oral communication ability. Answer to this question is required
  • I have presented, formally and informally, recommendations and possible solutions to problems within the organization.
  • I have greeted visitors in a professional manner.
  • I have responded to non-controversial requests or inquiries.
  • I have made presentations to internal and external audiences on programmatic or administrative matters.
  • I have not performed any of the above tasks.
13 Which statement best describes your experience analyzing data or information? Answer to this question is required
  • My job does not require me to analyze data or information.
  • I summarize data and information and forward it for review.
  • I summarize and analyze data and information to determine next steps.
  • I summarize and analyze data and information as well as research records, databases and other resources to resolve issues and problems.
14 From the list below, please select the reasons you have used automated systems and office equipment. Answer to this question is required
  • Evaluate correspondence
  • Retrieve Data
  • Generate reports
  • Evaluate and retrieve data to generate reports
  • Evaluate and retrieve data to prepare correspondence
  • None of the above
15 Please select all responses that describe your experience in locating and compiling information for reports / briefings. Answer to this question is required
  • Gather materials to be routed for information or distributed at recurring meetings.
  • Compile factual information from sources within assigned work area.
  • Filing indices of central systems for very specific information
  • Present information in a logical fashion
  • Collect, compile, and retrieve information from various sources within an organization.
  • Compile relevant information and present it in a logical format that allows for ease of interpretation by others.
  • Collect, compile, and retrieve information from various external sources outside an organization or agency.
  • Compile relevant information and present it in a logical format that allows for ease of interpretation by others.
  • Collect, compile and retrieve information from Intranet or Internet sources.
  • Compile relevant information into a logical format for ease of use by supervisor or members of the team.
  • None of the above
16 Select the statement that best describes your experience analyzing data and preparing written recommendations or reports. Answer to this question is required
  • I independently analyze data and prepare written recommendations or reports that require little to no modification.
  • With supervision, I analyze data and prepare written recommendations or reports that require minimal modification.
  • I have no experience analyzing data and preparing written recommendations or reports.