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Vacancy Details

Grade: 05

To be eligible for this position at this grade level, you must meet the requirements below.

To qualify for this position at this grade level, you must have at least one year (12 months) of specialized experience equivalent to the GS-4 level in the Federal Service. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include positions providing office administrative support doing functions such as preparing correspondence and greeting and directing visitors.

OR

You may substitute education for specialized experience as follows: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.
1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have at least one (1) year of specialized experience as indicated above.
  • I have a Bachelor’s degree or four (4) years of progressive education above high school as defined above.
  • I have a combination or education and specialized experience equivalent to one (1) year of specialized experience as defined above.
  • I do not have the required experience and/or education.
2 Which software applications do you have experience with? Answer to this question is required
  • Word
  • Excel
  • Power Point
  • None of the above
3 Describe your experience in taking on extra responsibilities and multiple work assignments. Answer to this question is required
  • I am not assigned additional work or responsibilities.
  • I am assigned additional work by my team leader or manager.
  • I volunteer for extra assignments and responsibilities, when I have completed all of my other assignments.
4 Which statement best describes your experiences in changing your work schedule to accommodate a sudden, major change in the office. Answer to this question is required
  • I am not required to change my work schedule. My priorities are set in advance.
  • My team leader and/or manager establish my work priorities and will notify me of any changes.
  • I sometimes change my work priorities and schedule to accommodate a change in my workload at the office.
5 Describe your experience in working on a project with a difficult co-worker. Answer to this question is required
  • I do not have this experience.
  • I told my co-worker what his/her assignments were, and collected them without discussion to avoid confrontation.
  • I requested to be put on another project.
  • I asked my supervisor to speak to the difficult employee.
  • I approached my co-worker and attempted to work through the situation.
6 Which statement best describes your writing experience. Answer to this question is required
  • I have completed standard forms and documents.
  • I have written routine memos, transmittal letters and form letters.
  • I have prepared meeting notes or minutes and drafted responses to requests for information.
  • I have written correspondence on office procedures.
7 Which statement best describe your experience analyzing data or information. Answer to this question is required
  • My job does not require me to analyze information.
  • I follow predetermined instructions for reviewing information.
  • I summarize data to provide basic information status.
  • I analyze information to determine next steps.
8 Describe your experience in setting clear and specific goals and priorities for your work. Answer to this question is required
  • I set priorities and objectives for all my work assignments independently.
  • I follow a daily schedule prepared by my supervisor.
  • I set one goal or objective at a time, with assistance from my supervisor.
  • I set general goals and priorities for specific tasks and assignments.
  • None of the above.
9 Describe your highest level of experience in communicating in a professional environment. Answer to this question is required
  • I greet office visitors and answer the phone.
  • I make arrangements for meetings or travel.
  • I give brief presentations on new clerical/technical office procedures.
  • None of the above.

Grade: 06

To be eligible for this position at this grade level, you must meet the requirements below.
To qualify for this position at this grade level, you must have at least one year (12 months) of specialized experience equivalent to the GS-5 level in the Federal Service. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include positions providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, and coordinating services between customers and providers for support services.
1 Based on the above statement, which of the following describe your qualifications? Answer to this question is required
  • I have one year of specialized experience as defined above.
  • I do not have one year of specialized experience as described above.
2 Which software applications do you have experience with? Answer to this question is required
  • Word
  • Excel
  • Power Point
  • Access
  • None of the above
3 Describe your experience in taking on extra responsibilities and multiple work assignments. Answer to this question is required
  • I am not assigned additional work or responsibilities.
  • I am assigned additional work by my team leader or manager.
  • I volunteer for extra assignments and responsibilities, when I have completed all of my other assignments.
4 Which statement best describes your experiences in changing your work schedule to accommodate a sudden, major change in the office. Answer to this question is required
  • I am not required to change my work schedule. My priorities are set in advance.
  • My team leader and/or manager establish my work priorities and will notify me of any changes.
  • I sometimes change my work priorities and schedule to accommodate a change in my workload at the office.
5 Describe your experience in working on a project with a difficult co-worker. Answer to this question is required
  • I do not have this experience.
  • I told my co-worker what his/her assignments were, and collected them without discussion to avoid confrontation.
  • I requested to be put on another project.
  • I asked my supervisor to speak to the difficult employee.
  • I approached my co-worker and attempted to work through the situation.
6 Which statement best describes your writing experience. Answer to this question is required
  • I have completed standard forms and documents.
  • I have written routine memos, transmittal letters and form letters.
  • I have prepared meeting notes or minutes and drafted responses to requests for information.
  • I have written memos and other correspondence to explain procedures.
  • I have proofread other’s work and provided comments.
  • None of the above .
7 Which statement best describe your experience analyzing data or information. Answer to this question is required
  • My job does not require me to analyze information.
  • I follow predetermined instructions for reviewing information.
  • I summarize data to provide basic information status.
  • I analyze information to determine next steps.
  • I research records, databases and other sources to resolve issues and problems.
8 Describe your experience in setting clear and specific goals and priorities for your work. Answer to this question is required
  • I set priorities and objectives for all my work assignments independently.
  • I follow a daily schedule prepared by my supervisor.
  • I set one goal or objective at a time, with assistance from my supervisor.
  • I set general goals and priorities for specific tasks and assignments.
  • None of the above.
9 Describe your highest level of experience in communicating in a professional environment. Answer to this question is required
  • I greet office visitors and answer the phone.
  • I make arrangements for meetings or travel.
  • I give brief presentations on new clerical/technical office procedures.
  • I frequently present information at meetings.

Grade: 07

To be eligible for this position at this grade level, you must meet the requirements below.
To qualify for this position at this grade level, you must have at least one year (12 months) of specialized experience equivalent to the GS-6 level in the Federal Service. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include positions providing office administrative support doing functions such as preparing correspondence, greeting and directing visitors, managing a calendar and coordinating services between customers and providers for support services.
1 Based on the above statement, which of the following describe your qualifications? Answer to this question is required
  • I have one year of specialized experience as defined above.
  • I do not have one year of specialized experience as described above.
2 Which software applications do you have experience with? Answer to this question is required
  • Word
  • Excel
  • Power Point
  • Access
  • None of the above
3 Describe your experience in taking on extra responsibilities and multiple work assignments. Answer to this question is required
  • I am not assigned additional work or responsibilities.
  • I am assigned additional work by my team leader or manager.
  • I volunteer for extra assignments and responsibilities, when I have completed all of my other assignments.
  • I am always seeking additional assignments, and work well in an environment with multiple work assignments
4 Which statement best describes your experiences in changing your work schedule to accommodate a sudden, major change in the office. Answer to this question is required
  • I am not required to change my work schedule. My priorities are set in advance.
  • My team leader and/or manager establish my work priorities and will notify me of any changes.
  • I sometimes change my work priorities and schedule to accommodate a change in my workload at the office.
  • I am constantly changing work priorities or rearranging my schedule to accommodate major changes in my workload.
5 Describe your experience in working on a project with a difficult co-worker. Answer to this question is required
  • I do not have this experience.
  • I told my co-worker what his/her assignments were, and collected them without discussion to avoid confrontation.
  • I requested to be put on another project.
  • I asked my supervisor to speak to the difficult employee.
  • I approached my co-worker and attempted to work through the situation.
6 Which statement best describes your writing experience. Answer to this question is required
  • I have completed standard forms and documents.
  • I have written routine memos, transmittal letters and form letters.
  • I have prepared meeting notes or minutes and drafted responses to requests for information.
  • I have written memos and other correspondence to explain procedures.
  • I have written office manuals, reports and lengthy correspondence.
7 Which statement best describe your experience analyzing data or information. Answer to this question is required
  • My job does not require me to analyze information.
  • I follow predetermined instructions for reviewing information.
  • I summarize data to provide basic information status.
  • I analyze information to determine next steps.
  • I research records, databases and other sources to resolve issues and problems.
8 Describe your experience in setting clear and specific goals and priorities for your work. Answer to this question is required
  • None of the above.
  • I follow a daily schedule prepared by my supervisor.
  • I set one goal or objective at a time, with assistance from my supervisor.
  • I set general goals and priorities for specific tasks and assignments.
  • I set priorities and objectives for all my work assignments independently.
9 Describe your highest level of experience in communicating in a professional environment. Answer to this question is required
  • I greet office visitors and answer the phone.
  • I make arrangements for meetings or travel.
  • I give brief presentations on new clerical/technical office procedures.
  • I frequently present information at meetings.
  • I brief staff on controversial or sensitive issues.

Grade: All Grades

Thank you for your interest in applying for this position.
Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position.
1 This position requires a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Indicate your level of proficiency by selecting either or 1 or 2 below. Answer to this question is required
  • Yes, I can accurately type at least 40 words per minute (based on a five minute sample with three or fewer errors).
  • No, I cannot accurately type at least 40 words per minute (based on a five minute sample with three or fewer errors).
2 Select the description below that best describes your experience. Answer to this question is required
  • I can open, edit and save a Word document.
  • I can create, edit, save and print a Word document.
  • I can do (1) and (2) above, plus insert columns and tables in a Word document.
  • None of the above.
3 Select the description below that best describes your experience. Answer to this question is required
  • I can open, edit and save an Excel spreadsheet.
  • I can create, edit , save and print an Excel spreadsheet.
  • I can do (1) and (2) above, plus insert borders, shading and formulas into an Excel spreadsheet.
  • None of the above.
4 Regarding the effectiveness of our recruitment strategies; how did you first hear about this job? Answer to this question is required
  • Automated USAJOBS saved search notification
  • Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc.)
    4.1 Please indicate the name of the job board or search agent other than USAJOBS you saw the advertisement. Maximum length of 250 characters.
  • Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)
    4.1 Please indicate the name of the Social Media platform you saw the advertisement. Maximum length of 250 characters.
  • IRS Career Website
  • Referred by an IRS employee
  • Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)
    4.1 Please indicate the name and state of the recruiting event. Maximum length of 250 characters.
  • IRS Veterans Program Office (VPO)
  • School/University announcement/career counselor
    4.1 Please indicate the name of the school/university of the announcement where you saw the advertisement. Maximum length of 250 characters.
  • Organizational third party referral (diversity or community organization, church, unemployment office, etc.)
    4.1 Please indicate the name of the Organizational third party referral. Maximum length of 250 characters.
  • Newspaper (print/online)
    4.1 Please indicate the name of the newspaper and the state you saw the advertisement. Maximum length of 250 characters.
  • Radio
    4.1 Please indicate the name of the radio station and state you heard the advertisement. Maximum length of 250 characters.
  • Transit/Bus Advertisement
    4.1 Please indicate the city and state you saw the advertisement. Maximum length of 250 characters.
  • Banner Advertisement - Major News Websites
    4.1 Please indicate the website. Maximum length of 250 characters.
  • Banner Advertisement - Movie Theater Websites
    4.1 Please indicate the website. Maximum length of 250 characters.
  • IRS Post Card Mailing
  • Classified Advertisement Website (Craigslist, Angie’s List, etc.)
    4.1 Please indicate the name of the website, city and state. Maximum length of 250 characters.
  • I prefer not to answer
5 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No