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Vacancy Details

Grade: 05

To be eligible for this position at this grade level, you must meet the requirements below.

You must have 3 years of general experience, one (1) year of which must be at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. General experience for this position includes: Experience analyzing problems to identify significant factors, gather pertinent data, and recognize solutions; Experience planning and organizing work; and experience communicating effectively orally and in writing. OR

You may substitute education for general experience as follows: 4 year course of study leading to a Bachelor's Degree at an accredited college or university in any field of study. OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have four (4) years of study leading to a bachelor’s degree as described above.
  • I have three (3) years of experience as described above.
  • I have an equivalent amount of combined graduate education and experience equal to that described above.
  • None of the above.
2 (C) Which of the following tasks have you performed to contribute to a supportive workplace environment? Answer to this question is required
  • Share information during a group or team meeting
  • Volunteer for additional job related duties
  • Assist with the preparation of the development of training materials and procedural guides
  • Share new work techniques that were implemented in the work group
  • None of the above
3 (C) Which of the following describes your experiences supporting others on the job? Answer to this question is required
  • Participate on a cross-functional team to accomplish goals
  • Serve as a Technical Subject Matter Expert (SME)
  • Serve as a Technical Point of Contact (POC)
  • Serve as a Coach, Mentor and/or On-the-Job Instructor (OJI)
  • Participate on work related special projects and/or selected for details opportunities
  • None of the above
4 (K) Which of the following do you have experience using Integrated Data Retrieval System (IDRS) to identify and interpret tax compliance issues? Answer to this question is required
  • Individual filing requirements
  • Business filing requirements
  • Trust fund recovery determinations
  • Estimated tax payments
  • Federal tax deposits (FTDs)
  • Types of Limited Liability Companies (LLCs)
  • Exam issues related to an open audit
  • Statutes (Assessment Statute Expiration Date and Collection Statute Expiration Date)
  • Identifying Criminal Investigation (CI) issues
  • Prior bankruptcies
  • None of the above
5 (K) Which of the following research tools do you use to perform your work duties? Answer to this question is required
  • Service-wide Electronic Research Project (SERP)
  • Internal Revenue Manual (IRM) other than Bankruptcy sections (e.g., Exam, Collections, OIC, Appeals, etc.)
  • Internal Revenue Code (IRC)
  • Document 6209 - Account Desk Procedures (ADP) Handbook
  • United States Bankruptcy Code
  • Integrated Collection Systems (ICS)
  • Accurint
  • Trustee Sites to verify amount paid
  • Public Access to Electronic Court Records (PACER)
  • Accounts Management System (AMS)
  • Automated Lien System (ALS)
  • None of the above
6 (A) Which of the following internal/external stakeholders do you communicate either verbally or through written correspondence(s)? Answer to this question is required
  • Bankruptcy Attorney and/or Power of Attorney (POA)
  • Bankruptcy Trustee or US Trustee
  • Area Counsel
  • Fraud Coordinator
  • Revenue Officer
  • Revenue Agent
  • Taxpayer Advocate Service (TAS)
  • Criminal Investigation Agent
  • Offer In Compromise (OIC) Specialist
  • Exam Coordinator
  • None of the above
7 (A) Select all of the following that describe your experience with identifying and resolving taxpayer(s) issues. Answer to this question is required
  • I routinely work and take initiative to independently resolve taxpayer(s) issues.
  • I coordinate with other departments to resolve taxpayer(s) issues.
  • I resolve taxpayer(s) issues with limited guidance from my lead/coach or manager.
  • I direct taxpayer(s) issues to the appropriate office for resolution.
  • I follow up and monitor taxpayer(s) issues that were previously referred for resolution.
  • None of the above
8 (Q) Which of the following case issues do you have experience identifying? Answer to this question is required
  • Balance due accounts
  • Delinquent returns
  • Notice of Federal Tax Lien
  • Substitute For Returns (SFR) / IRC 6020b assessment
  • Conditions on accounts that may suspend the collection statute
  • Due dates of Individual Master File returns
  • Due dates of Business Master File returns
  • None of the above
9 (Q) Which of the following activities do you perform as part of the enforcement or collection process? Answer to this question is required
  • Secure financial information
  • Negotiate a payment plan
  • Issue appropriate IRS demand notices
  • Locate levy sources
  • Refer cases to Exam for audit
  • Refer cases to Collection for enforcement
  • None of the above
10 (Q) Which of the following describe your experience documenting taxpayer case history? Answer to this question is required
  • Document case history using a dropdown menu or templates
  • Compose narrative documentation of taxpayer(s) contacts
  • Compose narrative documentation of case analysis using Internal Revenue Manual (IRM) guidelines
  • None of the above
11 (E) Which of the following actions do you take to ensure your work deadlines are met? Answer to this question is required
  • Establish deadlines/follow-ups
  • Manage an inventory
  • Manage competing priorities
  • Use a Calendar (electronic/paper) for planning and scheduling work
  • None of the above
12 (E) Which of the following applications or tools do you have experience utilizing to plan and schedule your workload? Answer to this question is required
  • Integrated Data Retrieval System (IDRS)
  • Automated Insolvency System (AIS)
  • Outlook Calendar
  • None of the above

Grade: 07

To be eligible for this position at this grade level, you must meet the requirements below.

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience with automated systems, relevant laws, rules, regulations, court decisions, business and legal procedures, policies, principles and practices associated with bankruptcy cases; Experience with collection policies and procedures; and experience analyzing problems to identify significant factors, gather pertinent data, and recognize solutions; OR

One (1) full academic year of graduate education in a related field of study such as business administration (finance, accounting, auditing, marketing and business law) law, economics, criminology, political science, government, social science, communications, psychology, public administration or other related field; OR

Superior Academic Achievement may be met by having a Bachelor’s degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies; OR A combination of qualifying graduate education and experience equivalent to that described above. Qualifying experience may have been in accounting, auditing, tax, financial, legal, or other work that required the knowledge and skill defined above. OR

A combination of qualifying graduate education and experience equivalent to that described above.

1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have at least one (1) year of specialized experience as described above.
  • I have at least one full year of graduate education in a related field as described above.
  • I meet at least one of the Superior Academic Achievement requirements.
  • I have a combination of graduate education and experience equal to that described above.
  • None of the above.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 (C) Which of the following tasks have you performed to contribute to a supportive workplace environment? Answer to this question is required
  • Share information during a group or team meeting
  • Volunteer for additional job related duties
  • Assist with the preparation of the development of training materials and procedural guides
  • Share new work techniques that were implemented in the work group
  • None of the above
4 (C) Which of the following describes your experiences supporting others on the job? Answer to this question is required
  • Participate on a cross-functional team to accomplish goals
  • Serve as a Technical Subject Matter Expert (SME)
  • Serve as a Technical Point of Contact (POC)
  • Serve as a Coach, Mentor and/or On-the-Job Instructor (OJI)
  • Participate on work related special projects and/or selected for details opportunities
  • None of the above
5 (K) Which of the following do you have experience using Integrated Data Retrieval System (IDRS) to identify and interpret tax compliance issues? Answer to this question is required
  • Individual filing requirements
  • Business filing requirements
  • Trust fund recovery determinations
  • Estimated tax payments
  • Federal tax deposits (FTDs)
  • Types of Limited Liability Companies (LLCs)
  • Exam issues related to an open audit
  • Statutes (Assessment Statute Expiration Date and Collection Statute Expiration Date)
  • Identifying Criminal Investigation (CI) issues
  • Prior bankruptcies
  • None of the above
6 (K) Which of the following research tools do you use to perform your work duties? Answer to this question is required
  • Service-wide Electronic Research Project (SERP)
  • Internal Revenue Manual (IRM) other than Bankruptcy sections (e.g., Exam, Collections, OIC, Appeals, etc.)
  • Internal Revenue Code (IRC)
  • Document 6209 - Account Desk Procedures (ADP) Handbook
  • United States Bankruptcy Code
  • Integrated Collection Systems (ICS)
  • Accurint
  • Trustee Sites to verify amount paid
  • Public Access to Electronic Court Records (PACER)
  • Accounts Management System (AMS)
  • Automated Lien System (ALS)
  • None of the above
7 (A) Which of the following internal/external stakeholders do you communicate either verbally or through written correspondence(s)? Answer to this question is required
  • Bankruptcy Attorney and/or Power of Attorney (POA)
  • Bankruptcy Trustee or US Trustee
  • Area Counsel
  • Fraud Coordinator
  • Revenue Officer
  • Revenue Agent
  • Taxpayer Advocate Service (TAS)
  • Criminal Investigation Agent
  • Offer In Compromise (OIC) Specialist
  • Exam Coordinator
  • None of the above
8 (A) Select all of the following that describe your experience with identifying and resolving taxpayer(s) issues. Answer to this question is required
  • I routinely work and take initiative to independently resolve taxpayer(s) issues.
  • I coordinate with other departments to resolve taxpayer(s) issues.
  • I resolve taxpayer(s) issues with limited guidance from my lead/coach or manager.
  • I direct taxpayer(s) issues to the appropriate office for resolution.
  • I follow up and monitor taxpayer(s) issues that were previously referred for resolution.
  • None of the above
9 (Q) Which of the following case issues do you have experience identifying? Answer to this question is required
  • Balance due accounts
  • Delinquent returns
  • Notice of Federal Tax Lien
  • Substitute For Returns (SFR) / IRC 6020b assessment
  • Conditions on accounts that may suspend the collection statute
  • Due dates of Individual Master File returns
  • Due dates of Business Master File returns
  • None of the above
10 (Q) Which of the following activities do you perform as part of the enforcement or collection process? Answer to this question is required
  • Secure financial information
  • Negotiate a payment plan
  • Issue appropriate IRS demand notices
  • Locate levy sources
  • Refer cases to Exam for audit
  • Refer cases to Collection for enforcement
  • None of the above
11 (Q) Which of the following describe your experience documenting taxpayer case history? Answer to this question is required
  • Document case history using a dropdown menu or templates
  • Compose narrative documentation of taxpayer(s) contacts
  • Compose narrative documentation of case analysis using Internal Revenue Manual (IRM) guidelines
  • None of the above
12 (E) Which of the following actions do you take to ensure your work deadlines are met? Answer to this question is required
  • Establish deadlines/follow-ups
  • Manage an inventory
  • Manage competing priorities
  • Use a Calendar (electronic/paper) for planning and scheduling work
  • None of the above
13 (E) Which of the following applications or tools do you have experience utilizing to plan and schedule your workload? Answer to this question is required
  • Integrated Data Retrieval System (IDRS)
  • Automated Insolvency System (AIS)
  • Outlook Calendar
  • None of the above

Grade: 09

To be eligible for this position at this grade level, you must meet the requirements below.

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience with the Bankruptcy Code, and other relevant laws, rules, regulations and court decisions, specific to collection of Federal taxes through bankruptcy proceedings; Experience with automated systems, technical, business and legal procedures, policies, principles, and practices associated with bankruptcy cases, and collection policies and procedures. Experience researching bankruptcy case issues, determining the appropriate dates for court proceedings, reestablishing priority of government claims, monitoring taxpayer compliance, performing dischargability analysis and ensuring collection of valid taxpayer liabilities in bankruptcy proceedings; OR

Two (2) full academic years of progressively higher level graduate education leading to a graduate degree in a related field of study such as: business administration (finance, accounting, auditing, marketing and business law) law, economics, criminology, political science, government, social science, communications, psychology, public administration or other related field; OR

A Master's or equivalent graduate degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law) law, economics, criminology, political science, government, social science, communications, psychology, public administration or other related field; OR

A LL.B or J.D., if related; OR Combination of qualifying graduate education and experience equivalent to that described above.

1 Which of the following is true about your education and/or experience? Answer to this question is required
  • I have a Master's or equivalent graduate degree or 2 full academic years of progressively higher level graduate education leading to a graduate degree in a field of study described above.
  • I have a LL.B or J.D, if related.
  • I have at least one year of specialized experience as described above.
  • I have a combination of graduate education and experience equal to that described above.
  • I have none of the above.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 (C) Which of the following describes your experiences supporting others on the job? Answer to this question is required
  • Participate on a cross-functional team to accomplish goals
  • Serve as a Technical Subject Matter Expert (SME)
  • Serve as a Technical Point of Contact (POC)
  • Serve as a Coach, Mentor and/or On-the-Job Instructor (OJI)
  • Participate on work related special projects and/or selected for details opportunities
  • None of the above
4 (C) Which of the following tasks have you performed to contribute to a supportive workplace environment? Answer to this question is required
  • Make a technical presentation in a group or team meeting to share information
  • Develop training materials and procedural guides
  • Develop new work techniques that were implemented in the work group
  • Provide technical advice to other IRS departments on case specific issue
  • None of the above
5 (K) Which of the following do you have experience using Integrated Data Retrieval System (IDRS) to identify and interpret tax compliance issues? Answer to this question is required
  • Individual filing requirements
  • Business filing requirements
  • Trust fund recovery determinations
  • Estimated tax payments
  • Federal tax deposits (FTDs)
  • Types of Limited Liability Companies (LLCs)
  • Exam issues related to an open audit
  • Statutes (Assessment Statute Expiration Date and Collection Statute Expiration Date)
  • Identifying Criminal Investigation (CI) issues
  • Prior bankruptcies
  • None of the above
6 (K) Which of the following research tools do you use to perform your work duties? Answer to this question is required
  • Service-wide Electronic Research Project (SERP)
  • Internal Revenue Manual (IRM) other than Bankruptcy sections (e.g., Exam, Collections, OIC, Appeals, etc.)
  • Internal Revenue Code (IRC)
  • Document 6209 - Account Desk Procedures (ADP) Handbook
  • United States Bankruptcy Code
  • Integrated Collection Systems (ICS)
  • Accurint
  • Trustee Sites to verify amount paid
  • Public Access to Electronic Court Records (PACER)
  • Accounts Management System (AMS)
  • Automated Lien System (ALS)
  • None of the above
7 (A) Which of the following internal/external stakeholders do you communicate either verbally or through written correspondence(s)? Answer to this question is required
  • Bankruptcy Attorney and/or Power of Attorney (POA)
  • Bankruptcy Trustee or US Trustee
  • Area Counsel
  • Fraud Coordinator
  • Revenue Officer
  • Revenue Agent
  • Taxpayer Advocate Service (TAS)
  • Criminal Investigation Agent
  • Offer In Compromise (OIC) Specialist
  • Exam Coordinator
  • None of the above
8 (A) Select all of the following that describe your experience with identifying and resolving taxpayer(s) issues. Answer to this question is required
  • I routinely work and take initiative to independently resolve taxpayer(s) issues.
  • I coordinate with other departments to resolve taxpayer(s) issues.
  • I resolve taxpayer(s) issues with limited guidance from my lead/coach or manager.
  • I direct taxpayer(s) issues to the appropriate office for resolution.
  • I follow up and monitor taxpayer(s) issues that were previously referred for resolution.
  • None of the above
9 (Q) Which of the following describe your experience documenting taxpayer case history? Answer to this question is required
  • Document case history using a dropdown menu or templates
  • Compose narrative documentation of taxpayer(s) contacts
  • Compose narrative documentation of case analysis using Internal Revenue Manual (IRM) guidelines
  • None of the above
10 (Q) Which of the following case issues do you have experience working? Answer to this question is required
  • Balance due accounts
  • Securing delinquent returns
  • Verifying validity of Notice of Federal Tax Lien
  • Identifying Substitute for Returns (SFR)/IRC 6020b assessment
  • Manual computation of penalties and interest
  • Assessment Statute Expiration Date (ASED) or Collection Statute Expiration Date (CSED) issues
  • Trust Fund Recovery Penalty determinations
  • None of the above
11 (Q) Which of the following activities do you perform as part of the enforcement or collection process? Answer to this question is required
  • Secure and analyze financial statements
  • Negotiate a payment plan
  • Issue appropriate IRS demand notices
  • Locate levy sources
  • Issue a Notice of Levy
  • Locate personal property and real property
  • Prepare an Other Investigation (OI) to field Revenue Officer for administrative collection action
  • Prepare a tax return per IRC 6020b or submitted an Exam referral
  • None of the above
12 (E) Which of the following describes your experience managing an inventory with deadlines? Answer to this question is required
  • Independently prioritize assignments
  • Prioritize assignments with guidance of others
  • Utilize the Automated Insolvency System (AIS) reports to prioritize workload
  • Use a Calendar (electronic/paper)for planning and scheduling work
  • None of the above
13 (E) Which of the following applications or tools do you have experience utilizing to plan and schedule your work load? Answer to this question is required
  • Integrated Collection System (ICS)
  • Automated Insolvency System (AIS)
  • Automated Trust Fund Recovery (ATFR) Program
  • Outlook Calendar
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
3 Please select the priority program for which you are eligible for consideration. Answer to this question is required
  • IRS Reassignment Preference Program (RPP)
  • IRS Career Transition Assistance Plan (CTAP)
  • Treasury Career Transition Assistance Plan (CTAP) within the commuting area
  • Other IRS Preference Program
  • I am not eligible for any priority program
Only select those locations to which you are willing to report and/or relocate. Please see vacancy announcement for information on whether or not moving expenses will be paid.
The type of awards and number of award points will be credited in accordance with Article 13 Section 5. The award information you provide may be verified.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
4 How many monetary performance related awards , such as performance awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
Answer to this question is required
  • 1
    4.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 2
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 3 or more
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • None
In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
5 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal. You have indicated that you do not have a current performance appraisal. You should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
6 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable or do not have a performance appraisal Based on the information provided, you should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
Non-IRS Treasury CTAP employees: In the following question select the response that most accurately reflects your most recent performance rating.
7 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
8 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable or do not have a performance appraisal.
9 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No