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Grade: 02

No questions specified.

Grade: All Grades

1

Applicants must have at least one year (52 weeks) of specialized experience at the next lower band, equivalent to the PE-I, PT-I, AC-III or GS-11 level in the federal service. Specialized experience is defined as demonstrated experience in conducting studies and in analyzing program, survey and/or technical information to improve operation and administrative processes, identifying trends and making recommendations, and presenting findings through written reports and/or presentations. Do you meet this requirement? 

Answer to this question is required
  • Yes
  • No
2 Incumbents of this position are required to work collaboratively with multidisciplinary teams, including managers and employees. Check the one answer that best describes your related experiences and background. Answer to this question is required
  • I have participated as a member of a multidisciplinary team working collaboratively with managers and employees tasked to solve problems or resolve specific program issues.
  • I have participated in team oriented projects working collaboratively with managers and employees tasked to solve problems or resolve specific program issues.
  • I have not participated in team oriented efforts.
3 The work of this position involves managing multiple assignments, conflicting priorities, and multi-tasking, all while maintaining quality customer service and meeting various deadlines. Select the one answer that best describes your background and experience. Answer to this question is required
  • I have demonstrated experience working effectively under pressure where fluctuating deadlines and priorities often occur, while maintaining a customer service focus, meeting competing deadlines, and solving program issues concurrently.
  • I have demonstrated experience accomplishing tasks while maintaining quality customer service.
  • I have demonstrated experience in accomplishing tasks, however customer service has not been a requirement.
  • I do not have experience.
4

Select the statement that best describes your level of experience in collecting and analyzing survey data, including quantitative and qualitative information, and in reporting results to managers and executives.

Answer to this question is required
  • I have received education in survey methodology, have collected, analyzed, and synthesized survey data, and have prepared reports for managers and executives summarizing the survey results.
  • I have received education or training regarding survey methodology, but have not performed this task on the job.
  • I have collected, analyzed, and synthesized survey data, and have prepared reports for managers and executives summarizing the survey results
  • I do not have experience with surveys.
5 Strong oral and written communication skills are critical for this position. The incumbent in this position must convey and present information to others, including interested parties from other organizations, co-workers, and managers. Select the best answer that describes your experience and background. Answer to this question is required
  • I have demonstrated experience in utilizing strong customer service skills and experience to collaboratively work and deal with a wide range of personnel to include multiple organizational levels as well as outside entities.
  • I have limited experience in utilizing customer service skills and experience to collaboratively work and deal with a wide range of personnel to include multiple organization levels as well as outside entities.
  • I do not have these skills or experience.
6 Strong analytical skills are critical for this position. Working with technical and non-technical staff in support of analysis to deliver analytic solutions that improve operations, the incumbent in this position needs to identify problems, obtain and understand the data, analyze the data, create visualization of the data to display insights graphically, and present high-level insights and the resulting actions to key stakeholders. Answer to this question is required
  • I have demonstrated experience proposing and/or delivering analytic solutions to improve operations.
  • With guidance from my supervisor, I have experience proposing and/or delivering analytic solutions to improve operations.
  • I have no experience.
7 Customer service skills and experience; ability to deal with wide range of personnel; skills in collaboration; ability to work independently; ability to work and communicate with other agencies and private sector service providers. Answer to this question is required
  • I have demonstrated experience in utilizing customer service skills and experience to collaboratively work and deal with a wide range of personnel to include multiple organizational levels as well as outside entities.
  • I have limited experience in utilizing customer service skills and experience to collaboratively work and deal with a wide range of personnel to include multiple organization levels as well as outside entities.
  • I do not have these skills or experience.
8 This position requires experience applying program and project planning and analysis techniques to analyze, evaluate, and improve the efficiency of internal administrative, organizational, and management operations. Select the answer that best describes your level of experience performing this task. Answer to this question is required
  • Serves as an expert project planning and management resource, advises management on developments in the project management field.
  • Leads initiatives, integrating the work of forum members.
  • Assists the Director in applying project management techniques and practices.
  • Collaborates closely with other organizations to assist in developing goals, objectives, and measures of performance and to align and integrate action plans.
  • I have no experience in applying program or project planning analysis techniques.
9

Please provide a narrative supporting your answers to questions 2-8, including information on circumstances and the complexity of the work performed. (Maximum 8000 Characters).

Maximum length of 8000 characters. Answer to this question is required
10 I certify that, to the best of my knowledge and belief, all of the information in and attached to this application is true, correct, complete, and made in good faith. I understand that false or fraudulent information on or attached to this application may be grounds for not hiring me or firing me after I begin work, and may be punishable by fine or imprisonment. I understand that any information I give may be investigated. Answer to this question is required
  • Yes
  • No