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Grade: 14

To be eligible for this position at this grade level, you must meet the requirements below.
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service:
This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
Specialized experience for this position includes:
Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled
At this level you must have experience serving as a local area network (LAN) trainer and/or assisting others with agency-wide LAN systems; Identifying and controlling all LAN hardware and software configuration; Developing technical standards and procedures for LAN development, implementation, and management; Establishing performance management metrics; Evaluating overall LAN performance against relevant standards; and Providing technical advice and consultation to LAN administrators throughout the agency.
1 Which of the following is true about your experience? Answer to this question is required
  • I have at least one (1) year of specialized experience as described above.
  • I have less than one (1) year of full-time experience described above.
2 Please select the following that supports your experience in the workplace. Answer to this question is required
  • Led an IT project
  • Develop IT training materials/presentations
  • Make IT recommendation/solutions and present to management
  • Evaluate vendor proposals and make IT recommendations to management
  • Serve as a trainer (e.g., classroom, On the Job Instructor(OJI), Train the trainer) of IT technical topics
  • Plan, organize, coordinate, delegate assignments, and ensure completion of tasks on an IT project
  • None of the above
3 Which of the following network tools have you used for capacity/application troubleshooting and analysis? Answer to this question is required
  • Hewlett Packard Network Automation (HPNA)
  • Network Node Manager Interface (NNMI)
  • Packet capturing tools (e.g., Riverbed, infinistream, Wireshark)
  • Statseeker
  • eHealth
  • Aruba Airwave
  • Netscout nGenius ONE
  • None of the above
4 Do you have any of the following IT certifications? Answer to this question is required
  • Comptia Security +
  • Cisco Certified Network Administrator (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • Information Technology Infrastructure Library (ITIL)
  • Comptia Network+
  • F5 Certified BigIP Administrator (F5-CA)
  • F5 Certified Technology Specialist (F5-CTS)
  • Cisco Certified Internetwork Expert (CCIE)
  • None of the above
5 Which of the following best describes your experience troubleshooting IT problems across dissimilar platforms within the Data Center Environment? Answer to this question is required
  • Independently performed this task as a regular part of my job.
  • Led a team to identify and resolve an incident.
  • Led a team through the Problem Management process to identify the root cause.
  • None of the above.
6 Which of the following Information Technology Network Service experiences do you have? Answer to this question is required
  • Written technical documents and presentations for delivery to external stakeholders, executives, senior management officials, senior technical representatives or professional groups.
  • Provided guidance to co-workers or business units in identifying Network Project needs; provided direction and assistance in implementing solutions/resolutions.
  • Planned and coordinated business projects or programs and provided necessary communications to all project stakeholders.
  • Gathered customer requirements to engineer and implement a network solution to meet the business needs and requests spanning multiple areas/organizations.
  • None of the above
7 Which of the following best describes your experience negotiating with and persuading decision-makers to accept recommendations on Information Technology Network issues? Answer to this question is required
  • Performed this task with direction from a lead or supervisor.
  • Independently performed this task as a regular part of my job.
  • Led a team to complete this task
  • None of the above
8 Which of the following best describes your experience working with management/engineering personnel in any of the following: conducting design meetings, requirements gathering, developing implementation plans? Answer to this question is required
  • Participated on a team or worked with a co-worker to complete this task.
  • Performed this task with direction from a lead or supervisor.
  • Independently performed this task as a regular part of my job.
  • Considered a subject matter expert in this area
  • None of the above
9 Which of the following describes your experience evaluating IT needs: Answer to this question is required
  • Determine a solution independently
  • Implement a standalone solution independently
  • Implement a solution to integrate into the current enterprise architecture independently
  • Led others in determining and implementing solutions
  • None of the above
10 Which of the following describes your experience in the field of network security in support of ensuring the integrity of the network and network connected corporate IT assets? Answer to this question is required
  • Implemented government mandated security policies.
  • Identified potential security findings and taking corrective actions to eliminate or reduce the associated risks.
  • Developed a security policy.
  • Researched the guidelines using agency directives to provide input to the development of the guidelines standards and procedures.
  • Obtained a Certified Information System Security Professional (CISSP) certification.
  • None of the above
11 Which of the following types of enterprise network protocols do you have experience in? Answer to this question is required
  • Virtual Local Area Network (VLAN- dot1q.VTP)
  • Virtual Extensible LAN (VXLAN)
  • Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Border Gateway Protocol (BGP)
  • Open Shortest Path First (OSPF)
  • IEEE 802.11 (Wireless)
  • Voice over Internet Protocol (VoIP)
  • IPv6 RFC 2460
  • None of the above
12 Which of the following types of enterprise network protocols do you have experience implementing/designing? Answer to this question is required
  • Virtual Local Area Network (VLAN- dot1q.VTP)
  • Virtual Extensible LAN (VXLAN)
  • Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Border Gateway Protocol (BGP)
  • Open Shortest Path First (OSPF)
  • IEEE 802.11 (Wireless)
  • Voice over Internet Protocol (VoIP)
  • IPv6 RFC 2460
  • None of the above
13 Which of the following tasks have you performed independently in a professional environment? Answer to this question is required
  • Established IT management priorities or project goals/deadlines
  • Coordinated IT projects or activities with others to meet requirements of the customer
  • Monitored and reported progress and project outcomes to Executives (e.g., status of an IT project)
  • Developed IT project plans (e.g., work breakdown structure (WBS), risk management plans, project management plan)
  • None of the above
14 Which of the following tasks describe your program/project time and workload management experience in completing IT network services assignments? Answer to this question is required
  • Use project management techniques to ensure completion of IT initiatives involving multiple stakeholders with competing deadlines, and execute plans according to established timeframes, anticipating delays and changes
  • Maintain a full IT workload and serve as an IT Subject Matter Expert for others internal and external to your workgroup
  • Keep peers, manager and customers up to date on status, changes and delays of IT project
  • Led an IT program or project team through all tasks necessary to meet completion within the established deadline(s)
  • Create a Statement of Work (SOW) to document technical requirements or services to be provided by a contracted vendor
  • Develop a comprehensive bill of material (BOM) or government equipment list (GEL) to document network services procurement requirements
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Only select those locations to which you are willing to report and/or relocate. Please see vacancy announcement for information on whether or not moving expenses will be paid.
Your responses to the following questions supplement the information provided in your resume.
1 In order to determine the effectiveness of our hiring strategies, the IRS would like know what first directed you to the www.USAjobs.gov website to apply. Please select one of the following.
  • Independently searched the USAJOBS website
  • Automated USAJOBS saved search notification
  • Posting on a job board or search agent other than USAJOBS (Monster, CareerBuilder, Indeed, LinkUp, etc.
  • Social Media posting (Twitter, Facebook, LinkedIn, on-line job fairs, etc.)
  • IRS Career Website
  • Referred by an IRS employee (other than a Recruiter/Program Manager)
  • Attended a recruitment event (Job/Career Fair, Open House, Meet & Greet, Meetup, etc.)
  • School/University announcement/career counselor
  • Third party referral, such as diversity or community organization, or employment office (Federal, state or local)
  • Newspaper (print/online)
  • Radio
  • Transit/Bus Advertisement
  • Banner Advertisement - Major News Websites
  • Banner Advertisement - Movie Theater Websites
  • IRS Post Card Mailing
  • Classified Advertisement Website (Craigslist, Angie’s List, etc.)
  • Email from IRS Recruiter/Program Manager
  • Other
  • I prefer not to answer
2 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No