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Grade: 05

1 Choose the selection that best describes your knowledge, skills and abilities directly relating to the work of the position being filled. The answer to this question is required. Answer to this question is required
  • I possess one year of specialized experience at least equivalent to the FP-07 or GS-07 grade level which is in or directly related to the line of work of the position to be filled and which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is defined in the body of the announcement.
  • I have a master's or equivalent graduate degree
  • I have two (2) full years of progressively higher level graduate education leading to such a degree
  • I have a LL.B. or J.D., if related
  • I have a combination of work experience and education described above
  • I do not have the education and/or experience described above

Grade: 07

1 Choose the selection that best describes your knowledge, skills and abilities directly relating to the work of the position being filled. The answer to this question is required. Answer to this question is required
  • I possess one year of specialized experience at least equivalent to the FP-9 or GS-5 grade level which is in or directly related to the line of work of the position to be filled and which has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is defined as defined in the body of the announcement.
  • I have one full year of graduate level education.
  • I qualify under the Office of Personnel Management’s provision on Superior Academic Achievement (SAA).
  • I have combination of the education and work experience described above.
  • I do not have the education and/or work experience as described above.

Grade: All Grades

Assessment Factors
1 Have you rearranged work priorities and schedules to accommodate an unexpected major change, problem, or setback? Answer to this question is required
  • Yes
  • No
2 Check the answer that best describes your highest level of experience handling a wide variety of work assignments and responsibilities simultaneously. Answer to this question is required
  • I have not had experience handling a wide variety of work assignments and responsibilities simultaneously.
  • I have experience successfully performing several related assignments or projects simultaneously with regular guidance and direction from a supervisor.
  • I have experience successfully planning and performing several somewhat related and complex assignments simultaneously with some guidance and direction from a supervisor.
  • I have experience successfully planning and performing several unrelated and complex assignments simultaneously with little or no guidance from a supervisor.
3 Please indicate which of the following types of interpersonal communication tasks you have performed on a regular and recurring basis in a professional setting. Answer to this question is required
  • I meet with internal and external customers to resolve issues that may be controversial and sensitive.
  • I deliver reports, assessments, plans, and/or proposals to internal and external audiences.
  • I reconcile between organizational entities conflicting interests and points of views.
  • I work directly with senior management and management officials.
  • I work directly with customers in other government agencies.
  • None of the above.
4 Have you been responsible for interviewing others to obtain, gather and share information? Answer to this question is required
  • Yes
  • No
5 Select the Human Resources (HR) activities that you have performed. Answer to this question is required
  • Made suitability determinations
  • Screened applications for completeness
  • Assessed candidates' knowledge, skills and abilities
  • Retrieved information from HR systems to support interview process
  • Responded to candidate inquiries
  • Sent HR-related correspondence to candidates
  • None of the above
6 Which tasks have you performed in Microsoft Excel? Answer to this question is required
  • Formatted cells (e.g., decimal place change, time)
  • Applied autofilter
  • Imported data from a database
  • Created conditional formatting
  • Calculated formulas (e.g., mean, average)
  • Created graphs or charts
  • Changed data precision
  • Wrote macros
  • Created form controls
  • Created pivot tables
  • Created customized graphs (e.g., pareto charts)
  • None of the above
7 Select the oral communication activities you have performed on a regular or recurring basis in a professional setting. Answer to this question is required
  • Met with high level officials, clients, or customers.
  • Represented a work group or organization at meetings.
  • Responded to telephone requests.
  • Acted as primary liaison with other organizations.
  • Answered public inquires.
  • None of the above.
8 Have you ever served as a "point-of-contact" in an office setting, providing technical assistance or help to other offices within the organization, external organizations, and the public? Answer to this question is required
  • Yes
  • No
9 Select the response that best describes your highest level of experience providing customer service in your work. Answer to this question is required
  • I do not have experience providing customer service.
  • I have greeted customers and directed them to requested information or individuals.
  • I have explained policies to customers.
  • I have resolved customer complaints.
10 In which of the following events have you communicated orally or made oral presentations? Answer to this question is required
  • Speeches
  • Conferences
  • Meetings
  • One-on-One discussions
  • Telephone inquiries
  • Training
  • Technical assistance
  • Interviews
  • Briefings
  • None of the above
11 Which activities have you performed in a professional setting related to oral communication? Answer to this question is required
  • Answered the telephone to take messages for others
  • Conveyed information to multiple individuals on a recurring basis (e.g., as a liaison)
  • Orally provided information in response to routine inquiries or requests for information
  • Explained technical information
  • None of the above.
12 Your responses to the Eligibility Assessment and Occupational Questionnaire, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy. Failing to select a response will result in your application packet being removed from consideration. Do you verify that your responses to the questionnaire are true and accurate? Answer to this question is required
  • Yes. I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be removed from further consideration.
  • No. I do not accept this agreement and/or no longer wish to be considered for this position.