Skip to main content

Vacancy Details

Grade: 08

To be eligible for this position at this grade level, you must meet the requirements below.
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service. To be qualifying for this position your experience should be sufficient to demonstrate:
  • Experience applying management techniques, methods, theories, principles, and labor relations concepts, to assure optimum utilization of personnel, equipment, and space for the accomplishment of all program objectives with combined technical and administrative oversight;
  • Experience applying regulations, other official guidance and principles, including the latest procedures and techniques sufficient to oversee the planning, development and implementation of the technical aspects of programs specific to the position being filled;
  • Experience applying basic budget management principles and practices (i.e. ability to maintain and manage financial resources); and
  • Experience applying communicative techniques to effectively and diplomatically interact with internal and external customers.
1 Which of the following is true about your specialized experience? Answer to this question is required
  • I have at least one (1) year of specialized experience as described above.
  • I have less than one (1) year of specialized experience as described above.

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
3 What is your SEID Number? Maximum length of 250 characters. Answer to this question is required
4 Please select the priority program for which you are eligible for consideration. Answer to this question is required
  • IRS Reassignment Preference Program (RPP)
  • IRS Career Transition Assistance Plan (CTAP)
  • Treasury Career Transition Assistance Plan (CTAP) within the commuting area
  • Other IRS Preference Program
  • I am not eligible for any priority program
Awards are considered in the selection process. The award information you provide may be verified.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
5 How many monetary performance related awards , such as performance awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
Answer to this question is required
  • 1
    5.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 2
    5.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 3 or more
    5.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • None
In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
6 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal.
    6.1 Please indicate why you do not have a current performance appraisal. Maximum length of 250 characters.
7 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable/No Performance Appraisal
Non-IRS Treasury CTAP employees: In the following question select the response that most accurately reflects your most recent performance rating.
8 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
9 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable
In this position you may be required to be available for training and/or position assignments in other geographic areas to assist with your development and in order to meet the needs of the organization.
10 Do you understand you may be required to be available for travel and assignments, for extended periods of time, in other geographic areas? Answer to this question is required
  • Yes
  • No
11 Please select the response which most accurately describes your current position level? Answer to this question is required
  • Employee
  • Management Official
  • Frontline Manager
  • Department Manager
  • Senior Manager
  • Executive Readiness (XR) Program
  • Senior Executive Service (SES) Candidate Development Program
  • None of the Above
12 Please select the response which most accurately reflects any managerial level for which you have served on a Permanent or Temporary (Promotion) basis? Answer to this question is required
  • Front Line Manager
  • Department Manager
  • Senior Manager
  • Executive Readiness (XR) Program
  • Senior Executive Service (SES) Candidate Development Program
  • I have not served in a Managerial position on a Permanent or Temporary (Promotion) basis
13 Please select the response(s) that best describes your experience and/or participation in a managerial level readiness program(s)? Answer to this question is required
  • Successful completion of Front-Line, or equivalent leadership level, Readiness Program.
  • Successful completion of Senior Manager, or equivalent leadership level, Readiness Program.
  • Successful completion of Executive, or equivalent leadership level, Readiness Program.
  • Successful completion of Other Readiness Program.
  • None of the above.
14 Using your prior response, please provide a brief description of the Readiness Program(s) and the date of completion. Maximum length of 250 characters. Answer to this question is required
Next you will respond to a series of questions to obtain your ratings of potential from the Leadership Succession Review (LSR) Assessment. Your responses will be verified prior to being referred for consideration in the selection process.
You should be advised that you must complete the LSR process before being able to respond to the next several questions. The results of this process are used in ranking leadership competencies. If you have not completed the LSR process, or are awaiting a managerial assessment or review to be completed, please select the appropriate response indicating "I have not completed the LSR process" or "I am waiting the managerial assessment or review," and return to update your responses once you have completed the process. NOTE: Your application must be completed and submitted by 11:59 p.m. ET on the closing date of this announcement to be considered in the hiring process.
15 Please select the competency rating you received for the competency entitled Personal Leadership? Answer to this question is required
  • Employee
  • Progressing Towards Frontline Manager
  • Frontline Manager
  • Progressing Towards Department Manager
  • Department Manager
  • Progressing Towards Senior Manager
  • Senior Manager
  • Progressing Towards Executive
  • Executive
  • I have not completed the LSR process
  • I am awaiting a managerial assessment or review.
  • None of the above
16 Please select the competency rating you received for the competency entitled Leading Others? Answer to this question is required
  • Employee
  • Progressing Towards Frontline Manager
  • Frontline Manager
  • Progressing Towards Department Manager
  • Department Manager
  • Progressing Towards Senior Manager
  • Senior Manager
  • Progressing Towards Executive
  • Executive
  • I have not completed the LSR process
  • I am awaiting a managerial assessment or review.
  • None of the above
17 Please select the competency rating you received for the competency entitled Leading Improvement? Answer to this question is required
  • Employee
  • Progressing Towards Frontline Manager
  • Frontline Manager
  • Progressing Towards Department Manager
  • Department Manager
  • Progressing Towards Senior Manager
  • Senior Manager
  • Progressing Towards Executive
  • Executive
  • I have not completed the LSR process
  • I am awaiting a managerial assessment or review.
  • None of the above
18 Please select the competency rating you received for the competency entitled Business Results? Answer to this question is required
  • Employee
  • Progressing Towards Frontline Manager
  • Frontline Manager
  • Progressing Towards Department Manager
  • Department Manager
  • Progressing Towards Senior Manager
  • Senior Manager
  • Progressing Towards Executive
  • Executive
  • I have not completed the LSR process
  • I am awaiting a managerial assessment or review.
  • None of the above
19 Using your “Level” ratings from the LSR Assessment, please select the Behaviors where you achieved a Frontline Manager or above management level rating. Answer to this question is required
  • Self Development
  • Communications
  • Political Savvy
  • Relationship Management
  • Group Leadership
  • Customer Focus
  • Managing Performance and Development
  • Change Management
  • Innovation and Risk Management
  • Achievement Orientation
  • Problem Solving and Decision Making
  • Leveraging Resources
  • Strategic Planning and Implementation
  • None of the Above
20 Your final determination of readiness rating provides an overall assessment of potential to perform at the next level of management. Please select the response that best describes your overall readiness rating? Answer to this question is required
  • My overall rating is “Ready Now,” and my Next Step is a Frontline Manager or above position.
  • My overall rating is “Ready with Development,” and my Next Step is a Frontline Manager or above position.
  • My overall rating is “Not Ready,” and my Next Step is a Frontline Manager or above position.
  • None of the above.

Next you will respond to a series of questions that are designed to capture your technical experience and other accomplishments.  Experience gained in a position prior to your reaching the full working level should not be considered when responding to these questions.

21 Which of the following activities describes your experience enhancing voluntary compliance? Answer to this question is required
  • Served as a subject matter expert on an Internal Revenue Manual update team.
  • Assisted with analyzing quality trends by reviewing employee data and reports.
  • Served as an end user to test systems, such as, Integrated Assisted Technology Systemic improvements.
  • Selected for a team to work a new pilot program enhancing compliance.
  • Partnered with internal and/or external stakeholders and implemented program improvements to increase voluntary compliance (i.e. policy, tax forums, headquarters, Volunteer Income Tax Assistance, etc.).
  • Identified and recommended revisions to taxpayer communication (i.e. letters/forms) via mail, electronic media, and/or phone scripts.
  • None of the above.
22 Which of the following best describes your highest level of experience enhancing voluntary compliance? Answer to this question is required
  • Created and implemented action and/or communication plans for projects regarding work processes, technology and/or restructuring efforts.
  • Served on teams compiling data and/or formulating recommendations for projects regarding work processes, technology and/or restructuring efforts.
  • Provided input to internal stakeholders regarding work processes, technology and/or restructuring efforts.
  • None of the above.
23 Which of the following best describes your experience developing employees? Answer to this question is required
  • Using results of a skill gap analysis, coordinated and facilitated training efforts of employees to address skill gaps.
  • Identified employees for developmental/training needs by conducting a skill gap analysis.
  • Assisted an employee with a Career Learning Plan (CLP).
  • None of the above.
24 Which of the following describes your general supervision experience? Answer to this question is required
  • Provided direct feedback of work performance according to program goals.
  • Resolved grievances at the appropriate level.
  • Discussed employee concerns and resolved by following contractual guidelines (i.e. IRM, National Agreement, etc.).
  • Identified and addressed conduct and/or performance issues through counseling.
  • Identified and recommended disciplinary action to address conduct and/or performance issues.
  • Led employee engagement initiatives (i.e. Employee Recognition, soliciting feedback, and conducting focus groups).
  • Approves and disapproves leave and recommends action in unusual cases.
  • None of the above.
25 Which of the following describes your experience with service delivery? Answer to this question is required
  • Led and performed a program assessment to identify customer service improvement opportunities impacting delivery.
  • Identified ineffective work processes and make recommendations to increase work efficiencies and/or quality.
  • Communicated and implemented a process improvement developed by leadership.
  • Participated on a quality or process improvement team and provided feedback for a new initiative.
  • None of the above.
26 Which of the following best describes your highest level with service delivery? Answer to this question is required
  • Orally presented briefing reports (i.e. status reports, etc.) or comprehensive reports to senior management or at the executive level.
  • Prepared briefing reports (i.e. status reports, action plans, etc.) or comprehensive reports to upper management.
  • Networked and collaborated with internal and/or external stakeholders regarding customer service updates and/or opportunities to improve.
  • Drafted reports and other written materials (i.e. updating IRM content, etc.) and/or presentations impacting customer service.
  • None of the above.
27 Which of the following best describes your highest level of experience with workload processing? Answer to this question is required
  • Secured management support and led implementation of changes beyond the team level.
  • Presented recommendations to leadership to improve processing metrics.
  • Managed workload and/or monitored case processing using reports.
  • None of the above.
28 Which of the following best describes your highest level of experience managing by prioritizing workload processing? Answer to this question is required
  • Prioritized workload by utilizing available resources across competing tasks on an ongoing basis at the department level.
  • Prioritized workload by utilizing available resources across competing tasks to address backlog.
  • Prioritized workload by utilizing available resources across competing tasks at the team level.
  • Prioritized individual workload of competing tasks.
  • None of the above.
29 Please select a significant accomplishment whereby you clearly demonstrated leadership potential in the areas of Personal Leadership, Leading Others, Leading Improvement, and/or Business Results. Answer to this question is required
  • Led a diverse team and/or project beginning to end; addressed barriers and/or obstacles; and achieved positive results impacting the Department level.
  • Led a diverse team and/or project beginning to end; addressed barriers and/or obstacles; and achieved positive results impacting the Operations level.
  • Led a diverse team and/or project beginning to end; addressed barriers and/or obstacles; and achieved positive results impacting the Directorate or above level.
  • I have limited experience as a leader and/or have not had the opportunity to engage in programs, projects, or initiatives as described above.
30 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No