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Vacancy Details

Grade: 12

To be eligible for this position at this grade level, you must meet the requirements below.
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience applying policies, precedents, goals, objectives, regulations, and guidelines of the Return Preparer Program to analyze and validate information on return preparer applications and to recognize potential/actual fraud or non-compliance with regulations. Experience applying leadership and team-building methods and techniques to facilitate, coordinate, coach, resolve problems, and integrate work processes and products to accomplish team assignments. Experience with workload management methods and techniques to set work objectives, organizing resources to meet objectives in a timely and efficient manner, establishing priorities, and coordinating work of others to manage work effectively with tight timeframes and changing conditions. Experience with basic accounting principles and common business practices to make determinations of submitted Return Preparer applications. Experience applying tax law and how it relates to the Return Preparer program practices, regulatory provisions, and emerging trends to identify problems and expedite a resolution. Experience with the mission, organization, work processes, functions, and structure of IRS to ensure work assignments facilitate achievement of overall agency goals and objectives. Experience with statutory, regulatory, and policy requirements and guidelines governing the IRS, including applicable portions of the IRC and IRM, to prepare recommendations affecting program execution. Experience using analytical and evaluative methods and techniques to isolate and define all legal and factual case issues and to develop course of action.
1 Which of the following is true about your experience? Answer to this question is required
  • I have at least one (1) year of specialized experience as described above.
  • I have less than one (1) year of full-time experience described above.
TIME-IN-GRADE REQUIREMENTS: Under merit promotion procedures, Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F. Time is credited based on calendar time served in a grade, regardless of the number of days or hours worked. If you currently hold or have previously held a position at the same (or equivalent) or higher grade/level in the Federal government as of this announcement, you will meet the TIME IN GRADE REQUIREMENTS.
2 Please select the response that best describes your time in grade. Answer to this question is required
  • I have served one year at the next lower grade of the position for which I am applying.
  • I currently occupy a position at or above the grade of the position for which I am applying.
  • I have previously occupied a position at or above the grade of the position for which I am applying.
  • I have less than one year in grade at the next lower level of the position for which I am applying.
3 (C) Which is the highest level of teamwork that you have accomplished? Answer to this question is required
  • I have never worked on a team project at work.
  • I have actively participated in a team project at work.
  • I was chosen to work on a special team project at work.
  • I led a team project at work to accomplish a task.
4 (C) Which of the following teamwork activities have you performed? Answer to this question is required
  • Participated in team projects (e.g., offered feedback).
  • Conducted workshops or presentations to a workgroup or team.
  • Shared best practices with others in a workgroup.
  • Conducted presentations to internal and external customers.
  • Developed a procedure that was implemented as a best practice.
  • Assisted coworkers with technical work-related issues.
  • Led a team project to accomplish a task.
  • Coordinated a team project (e.g., division of work assignments, scheduled assistance from outside agencies).
  • None of the above.
5 (K) What best describes your experience making decisions? Answer to this question is required
  • I considered available information and then independently made a decision.
  • I consulted with co-workers and then made a decision.
  • I consulted with my manager or lead and then made a decision.
  • None of the above.
6 (K) Please check all of the following which relate to your workplace engagement experience. Answer to this question is required
  • I participated in the planning and/or organization of a work group presentation on a technical and/or procedural issue.
  • I developed a workshop for my workgroup on a technical and/or procedural issue.
  • I served as a resource person for a technical area of tax compliance check procedure.
  • I was an On-the-Job-Instructor.
  • I assisted in IRS Course development.
  • I shared an area of criminal background check and/or procedure with my team that I found useful in completing my own assignments.
  • I was a classroom instructor.
  • None of the above.
7 (K) Which of the following describe your experiences solving problems related to the work process. Answer to this question is required
  • I have identified a work issue or barrier.
  • I have elevated a work issue or barrier to my manager.
  • I made a recommendation to address the work issue or barrier.
  • I made a recommendation that was implemented to address the work issue or barrier.
  • None of the above.
8 (A) Which of the following describes your experience in written communications? Answer to this question is required
  • Experience in documenting case findings, i.e., E-Trak, TPPS.
  • Experience reviewing documents for technical soundness and appropriate content.
  • Experience responding to requests for information in specified formats.
  • Experience in developing Standard Operating Procedures and/or desk procedures.
  • Experience in preparing reports using Microsoft Office, i.e., Excel, PowerPoint and Word.
  • Experience in review and analysis of gathered data and preparing work papers/spreadsheets to support the review and analysis.
  • None of the above.
9 (A) Select the statement which describes your experience developing written communications? Answer to this question is required
  • Taxpayer or Return Preparer correspondence, may have been of a highly sensitive nature.
  • Letters or Memorandum, correspondence, or written plain language responses to other Business Units, Return Preparers and Co-Workers.
  • Technical and complex reports, providing analysis of interrelated concepts and strategies.
  • Articles, publications, or resource manuals including new or revised policies, procedures.
  • None of the above.
10 (A) Which of the following customers have you had verbal communications with? Answer to this question is required
  • Verbally advised a Taxpayer/Representative/Return Preparer of Federal Regulations.
  • Verbal communication with Return Preparers concerning professional credential verification to discuss clarifications, corrections or needed documents.
  • Participated in Conference calls with Senior Management and/or Executives.
  • None of the above.
11 (Q) Which of the following techniques or methods have you used in order to correctly identify and resolve non-compliance tax issues? Answer to this question is required
  • Applied the IRM and interim guidance.
  • Applied basic investigative and analytical techniques or methods.
  • Presented basis for inaccurate or invalid information to taxpayers/return preparers.
  • Prepared and sent written communications to customers.
  • None of the above.
12 (Q) Which of the following best describes your experience with researching in databases (e.g., IDRS, RPO Database, BOP, PACER, Accurint) to identify background information or potential fraud? Answer to this question is required
  • I have researched within a database to identify background information.
  • I have researched within a database to identify potential fraud.
  • I have researched within a database to identify background information and potential fraud.
  • None of the above.
13 (Q) Which of the following sources have you reviewed to conduct research and make decisions? Answer to this question is required
  • Individual income tax returns
  • Internal Revenue Manual
  • Court house records
  • Accurint
  • Policy Statements
  • Corporate Income Tax Returns
  • Secretary of State
  • State law
  • IDRS
  • OPR Disciplinary Listing
  • Employee User Portal (EUP)
  • PACER
  • CPAVerify
  • State Board of Accountancy
  • Return Preparer Database
  • None of the above
14 (E) Which of the following best describes your experience managing your workload? Answer to this question is required
  • My manager sets my schedule and priorities.
  • I determine the order of my schedule based on the oldest task to the most recent.
  • I receive a set of tasks and schedule them myself in order of priority.
  • I receive tasks from multiple sources some of which are conflicting and schedule and prioritize them myself.
  • I have no experience managing my workload.
15 (E) Which of the following ways have you managed your workload? Answer to this question is required
  • By programs assigned
  • Generated priority/inventory/overage lists
  • Issue resulting from customer contact
  • Use of a case management application with reminder notifications
  • Microsoft Outlook Calendar
  • None of the above

Grade: All Grades

Thank you for your interest in applying for this position.
Your responses to the following questions supplement the information provided in your resume.
1 Please provide your current pay plan, series, and grade. For example: GS-303-03, IR-512-01, etc. Maximum length of 250 characters. Answer to this question is required
2 What is your current position title? Maximum length of 250 characters. Answer to this question is required
3 Please select the priority program for which you are eligible for consideration. Answer to this question is required
  • IRS Reassignment Preference Program (RPP)
  • IRS Career Transition Assistance Plan (CTAP)
  • Treasury Career Transition Assistance Plan (CTAP) within the commuting area
  • Other IRS Preference Program
  • I am not eligible for any priority program
The type of awards and number of award points will be credited in accordance with Article 13 Section 5. The award information you provide may be verified.
You may obtain a list of your most recent awards at https://persinfo.web.irs.gov/indexawd.htm.
4 How many monetary performance related awards , such as performance awards, (including time off in lieu of monetary), or quality step increases have you received in the three years preceding the closing date of this announcement?
Answer to this question is required
  • 1
    4.1 Please list the name of the award and the date(MMDDYYYY) of the award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 2
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • 3 or more
    4.1 Please list the names of the awards and the date(MMDDYYYY) of each award. (For example: Performance Award, 02/02/2006). Maximum length of 250 characters.
  • None
In addition to the online application and resume, you must submit a current annual Performance Appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
5 Did you receive a fully successful, equivalent, or higher rating on your most recent performance appraisal? Answer to this question is required
  • Yes
  • No
  • I do not have a recent performance appraisal. You have indicated that you do not have a current performance appraisal. You should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
6 Please indicate the option that best describes your most recent performance appraisal. Answer to this question is required
  • Annual Rating/Annual Performance Appraisal
  • Revalidated Annual Rating/Annual Performance Appraisal
  • Departure Rating/Annual Performance Appraisal
  • Merit Promotion Appraisal
  • Not Ratable or do not have a performance appraisal Based on the information provided, you should be advised that your annual performance appraisal and relevant awards make up sixty percent of your overall rating in this process. Under Article 12, Section 4, there are a number of options available to you. You should contact your immediate manager to determine which option is most appropriate to your current situation and position.
7 Please enter the date of your most recent performance appraisal in the format MM/DD/YYYY. Answer to this question is required
Non-IRS Treasury CTAP employees: In the following question select the response that most accurately reflects your most recent performance rating.
8 Please select the rating that you achieved on your most recent performance appraisal. Answer to this question is required
  • Outstanding
  • Exceeds Fully Successful
  • Fully Successful
  • Minimally Successful
  • Unacceptable
  • Not Ratable or do not have a performance appraisal.
9 To qualify for this position and receive full credit for your relevant experience you must list the month/year and number of hours worked for experience listed on your resume. Your resume must support your responses to the questions. Do you understand that failure to provide sufficient evidence in your resume may result in a "not qualified determination? Answer to this question is required
  • Yes
  • No