Skip to main content

Vacancy Details

Grade: 13

No questions specified.

Grade: All Grades

1 Are you currently serving or have served in the last five years in a Political Appointment in the Federal Government? Answer to this question is required
  • Yes
    1.1 Please list the title, agency, and dates of this appointment. Please note you will be required to meet OPM Approval of your appointment if selected. Maximum length of 250 characters.
  • No
Reminder: In addition to this questionnaire, you must also submit all information with documents applicable to you as described in the vacancy announcement under "Required Documents." Please read the vacancy announcement carefully. Also please follow the online instructions carefully for submitting documents and check your account to confirm the documents are received in the online hiring system prior to the closing date. If all the required information is not submitted, you will be found ineligible for this position.
2 I am providing, for this vacancy, a copy of my annual performance appraisal that has been signed and dated within the last 18 months and shows my final rating. I understand that I can either upload or fax this document through the system at the end of this process. Answer to this question is required
  • Yes
  • No
    2.1 Please clearly explain below why you are unable to provide a performance appraisal (i.e., your current employer does not provide them, you have not received one, etc.) Failure to provide a performance appraisal or an explanation why one is not being provided will result in a determination of an incomplete application and ineligibility for consideration for this vacancy. Maximum length of 250 characters.
For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the federal service. Specialized experience for this position includes:
- Supporting an infrastructure hosting environment of multiple enterprise applications within an enterprise data center such as VMWare based virtualization, Windows Servers in Active Directory Domain, and Cisco Unified Computing System; AND
- Remote site troubleshooting using RDP and SSH remote tools; AND
- Analyzing and resolving key operational problems to improve customer satisfaction rates; AND
- Experience in configuration management, requirements documentation, and customer elicitation; AND
- Analyzing major issues that result in the development of policies.
3 Select the answer that best describes your experience. Answer to this question is required
  • I have one full year or more of specialized experience equivalent in responsibility and scope to the GS-12 level as described above.
    3.1

    Make sure your experience is clearly documented in your resume. Please give the dates/resume reference when you gained this experience so it may be found to ensure you receive proper credit.

    Maximum length of 250 characters.
  • I do not have one full year of specialized experience equivalent to the definition as described above.

In addition to meeting specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail- Is thorough when performing work and conscientious about attending to detail.
2. Customer Service- Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

4 Do you have IT-related experience demonstrating each of the four competencies listed above? Answer to this question is required
  • Yes
  • No
5

Which of the following best describes your experience troubleshooting an enterprise virtualization environment?

Answer to this question is required
  • I have experience in supporting and troubleshooting the operations of an enterprise IT environment comprised of data centers and/or hosting facilities AND experience with maintenance and configuration of hardware/software hosting virtualization services including VMware vSphere and vCenter, managing ESXi hosts, Cisco Unified Computing Systems (UCS), associated storage and network sub-systems.
  • I have experience in managing, supporting, and troubleshooting VMware, ESXi, vCenter, vSphere in an Enterprise Environment across multiple data centers.
  • I have experience supporting VMware in Data Center environments.
  • I have experience managing a virtualization environment.
  • My experience is not reflected in any of the above statements.
6

Select all of the items which you have administrative/configuration experience with, in a lead role, in an enterprise virtualization environment.

Answer to this question is required
  • Enterprise virtualization stack across multiple locations
  • VMware virtualization environment
  • Nutanix Hyperconverged Systems
  • Cisco Unified Computing System hardware
  • NetApp Storage Platform
  • Windows Servers
  • Installation of Platform Service Controllers
  • NSX virtual networking or micro-segmentation technologies
  • None of the above.
7

I have administration/configuration experience with Cisco Unified Computing Systems and Nutanix solutions in an enterprise environment.

Answer to this question is required
  • True
  • False
8

Which of the following task(s) do you have experience performing in an enterprise class virtualization environment? Select all that apply.

Answer to this question is required
  • I have administration/configuration experience administrating virtual machines to run applications in a vSphere Infrastructure.
  • I have experience deploying storage and networking infrastructures for a virtualization environment.
  • I have experience configuring scripts to automate tasks within an enterprise VMWare environment.
  • I do not have the experience listed above.
9

Select the VMware Core Management Infrastructure components you have experience in designing and managing. Select all that apply.

Answer to this question is required
  • I have determined the number of vCenter Server instances to include in an environment.
  • I have determined the appropriate platforms for vCenter Server components and databases.
  • I have determined a vCenter Server deployment topology that is appropriate for the size and requirements of the data center.
  • None of the Above.
10

Which of the following best describes your experience with a Virtual Data Center Infrastructure. Select all that apply.

Answer to this question is required
  • I have calculated the total capacity requirements for a virtualization environment within the data center as part of my routine duties.
  • I have created a virtual data center cluster design that meets business and workload requirements for the enterprise.
  • I have developed an infrastructure management strategy that meets the needs of a vSphere virtualization environment.
  • I have created a compute infrastructure design that includes appropriate ESXi boot, installation, and configuration options for my environment.
  • I have automated the technical implementation of the above.
  • None of the above.
11

Please select the components and devices, that make up a virtualization environment, in which you have experience working with. Select all that apply.

Answer to this question is required
  • Windows Servers
  • VMware vCenter
  • VMware vSphere
  • Cisco Unified Computing System
  • Nutanix Hyperconverged infrastructure
  • NetApp Storage Arrays
  • VMware Platform Service Controllers
  • VMware vRealize Operations Manager
  • None of the above.
12

Select each of the following items you have experience with in managing and maintaining a virtualization environment.

Answer to this question is required
  • I have monitored and maintained vCenter and virtualization hosts within a virtualization environment.
  • I have updated vCenter and VMware tools, installed ESXi patches and hotfixes.
  • I have performed Physical to Virtual migrations of servers.
  • I have managed an end to end virtualization environment.
  • I have experience keeping storage hardware operational and managed NetApp storage arrays with multiple operating systems.
  • None of the above.
13

Which of the following best describes your experience developing IT policies and procedures?

Answer to this question is required
  • I have experience leading a team of IT Specialists engaged in research and developing IT policies and/or procedures.
  • I have experience independently researching and writing various IT policies and/or procedures.
  • I have experience working with a team to research and develop IT policies and/or procedures.
  • My experience is not reflected in any of the above statements.
14

Which of the following best describes your experience providing customer service to end users to resolve Network, Virtualization, Hosting, and Data Center related issues?

Answer to this question is required
  • I have experience supporting users directly, in person, on the phone and/or via email.
  • I have experience supporting user issues indirectly, but have never personally interfaced directly with the customer.
  • I have had education or training in providing end user support, but have not yet performed it on the job.
  • My experience is not reflected in any of the above statements.
15

Which of the following best describes your experience with oral communication in the field of information technology?

Answer to this question is required
  • I have experience preparing and delivering oral presentations involving communicating and explaining complex IT technical data, information, or procedures to others. (Examples of this experience include: conducting training seminars, conducting on-the-job training for other employees, or conducting explanatory briefings of technical systems, configurations, and data).
  • I have experience preparing and delivering oral presentations involving communicating routine IT information.
  • I have experience preparing and delivering oral presentations that do not involve the field of information technology
  • My experience is not reflected in any of the above statements.
16

Which of the following best reflects your ability to perform analyses to draw conclusions, devise IT solutions and strategies and provide expert advice on critical IT virtualization issues?

Answer to this question is required
  • I have led others in performing analyses to draw conclusions, devising IT solutions and strategies, and providing expert advice on critical IT virtualization issues.
  • I have participated on a team that performed analyses to draw conclusions, devised IT solutions and strategies, and provided expert advice on critical IT virtualization issues..
  • I have performed analyses to draw conclusions, devise IT solutions and strategies, and provide expert advice on critical IT virtualization issues.
  • None of the above.
17

Please select the response(s) that describe your experience in an IT environment.

Answer to this question is required
  • I analyze and evaluate work concerned with integrated systems of computer programs and/or computer equipment.
  • I apply technologies and management principles to adapt computer methods to a variety of subject matter situations.
  • I support subject-matter users by developing or designing applications for computers and/or in selecting, or assisting in selecting computer equipment.
  • I perform equipment installation or relocation, testing and acceptance processes.
  • I respond to and resolve problems with software, hardware and systems management.
  • I integrate several hardware, software, and/or computer related services to provide an integrated information system.
  • I establish policies and procedures for evaluating, selecting and integrating database management systems.
  • I identify areas of potential security vulnerabilities and generate alternatives to safeguard or to minimize those vulnerabilities.
  • None of the above.