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Vacancy Details

Grade: 11

QQQ
For the GS-11: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal Service. Specialized experience for this position includes:

Management of a Program Portfolio.; AND
Identifying and analyzing situations and making recommendations to resolve problems or improve processes.; AND
Communicating specific mission goals, needs, or problems with internal and external stakeholders.

OR EDUCATION: Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher-level graduate education leading to such a degree OR LL.M., if related

OR COMBINATION: You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. A combination of education and experience. Only graduate level education in excess of 36 semester hours (54 quarter hours), may be used to combine education and experience.
1 Select the answer that best describes your experience and/or education as it directly relates to the experience statement listed in the Qualifications Section of the Vacancy Announcement. Answer to this question is required
  • I have one year (52 weeks) or more of specialized experience equivalent in responsibility and scope to the GS-09 level to successfully perform the duties of the position.
    1.1 Please list the job title and dates of where this experience can be found in your resume. Maximum length of 250 characters.
  • I have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.
  • I have a combination of the education and experience listed above (1 and 2) in which my percentage of specialized experience and education totals to 100%.
  • I do not meet any of the requirements as stated above.
2 From the following list, please choose which duties describe your experience with conducting research related to problem solving or completing a project. Select all that apply. Answer to this question is required
  • I have researched best practices in order to gather data to complete an assignment or project.
  • I have interviewed and/or discussed with others as part of a project.
  • I have interpreted and applied regulations or policies to resolve problems and issues.
  • I have conducted research using internal data, external information, and risk factors.
  • None of the above
3 Which of the following statements best describe your experience analyzing problems from available information and formulating recommendations? Answer to this question is required
  • I have experience leading teams in gathering, evaluating, and analyzing data to form sound conclusions and recommendations that are supported by facts gathered and that meet stated objectives.
  • I have experience gathering, evaluating, and analyzing data to form sound conclusions and recommendations that are supported by facts gathered and that meet stated objectives.
  • I have experience in conducting research and analyzing data.
  • I have experience performing routine research and analysis.
  • None of the above
4 Select all the answers that best describe your experience identifying and analyzing problems, making logical decisions, and providing solutions. Select all that apply. Answer to this question is required
  • I have identified and analyzed problems and distinguished between relevant and irrelevant information to make rational decisions.
  • I have used qualitative data and analytical tools in problem solving.
  • I have interpreted and applied statutes and regulations to resolve problems and issues.
  • I have developed comprehensive material for reports, briefings, or meetings for senior management officials on various issues.
  • I have identified and analyzed problems, made logical decisions, and provided solutions.
  • None of the above
5 Choose the statement that best describes your experience researching and interpreting policy in order to provide guidance and assistance to customers. Answer to this question is required
  • I have answered routine inquiries on programs and/or advised management on the review.
  • I have developed and communicated policies to a limited audience.
  • I have developed policies and instructions, communicated guidance to others and/or identified program deficiencies and developed corrective action.
  • I have led a team in developing policies and/or instructions for a large audience or organization and/or identified program deficiencies and developed corrective actions.
  • None of the above
6 From the following list, select those activities that represent your experience in analyzing data to solve problems. Select all that apply. Answer to this question is required
  • I have analyzed and resolved problems under close supervision.
  • I have analyzed and resolved problems with no supervision.
  • I have worked closely with individuals and groups to identify issues, analyze alternatives, and consider differences.
  • I have combined pieces of information to form general rules or conclusions.
  • I have assisted with the preparation of analytical documents such as decision memos that identified policy or process issues and offered multiple options for resolution.
  • I have applied general rules to specific problems to produce answers which support logical conclusions.
  • I have reviewed and provided comments on improvements in program policies, procedures, legislation, or other detailed documents.
  • I have written standard operating procedures (SOPs) for processes where no formal written documentation previously existed, or where existing documentation was inadequate/out of date.
  • I have served on teams assigned the task of brainstorming alternative solutions to previously identified issues and evaluating/analyzing the effectiveness of those alternatives.
  • None of the above
7 From the following list, select the types of written products you have produced. Select all that apply. Answer to this question is required
  • Undergraduate research papers
  • Graduate research papers
  • Formal briefings
  • Thesis or dissertation
  • Policy Papers
  • News/Academic articles
  • Teaching/instructional aides
  • Position White papers
  • Legal briefs/administrative records
  • None of the above
8 I have made formal or informal presentations in the following settings. Select all that apply. Answer to this question is required
  • Before decision-making groups
  • To senior management
  • To advisory groups
  • Cross-functional working groups
  • During focus groups
  • At professional meetings or conferences
  • None of the above
9 Select the statements that describe your experience writing documents (e.g., reports, letters) in a professional environment. Select all that apply. Answer to this question is required
  • I have tailored the language and tone of my writing to a technical audience.
  • I have tailored the language and tone of my writing to a non-technical audience.
  • I have synthesized multiple ideas into a cohesive and concise document.
  • I have followed standardized procedures to structure my writing.
  • I have included accurate reference citations. (
  • I have received recognition from management or customers on the quality of my writing.
  • None of the above
10 For which purposes or goals have you prepared written materials? Select all that apply. Answer to this question is required
  • To describe program findings and recommendations.
  • To summarize the results of research or a project
  • To recommend a solution to a problem with supporting documentation and evidence.
  • To describe a proposed process change.
  • To influence the opinion or action of others.
  • To negotiate agreement among conflicting parties.
  • To explain a complicated or technical issue.
  • None of the above
11 Choose all applicable statements that represent your experience in communicating across organizational levels. Select all that apply. Answer to this question is required
  • I have established and maintained effective working relationships with key individuals at all levels of an organization.
  • I have facilitated communications and activities between organizational entities.
  • I have mediated or facilitated problem resolution.
  • I have briefed senior management on a wide range of topics.
  • I have been consulted by others on technical and programmatic issues.
  • I have served as an active participant on committees or task forces on technical and programmatic issues
  • None of the above
12 From the following list, please select all of the choices in which you have experience. Select all that apply. Answer to this question is required
  • I have provided leadership in responding to customer needs within restrictive time frames.
  • I have led customer support troubleshooting sessions with multiple parties across an organization/vendors.
  • I have developed strategies for providing excellent customer support.
  • I have executed strategies for providing excellent customer support.
  • None of the above
13 Select the responses that reflect your ability to set priorities and provide advice and instructions on how to best meet customer needs. Select all that apply. Answer to this question is required
  • I have developed and recommended innovative solutions to risks/problems that result in decisions affecting the outcome of projects.
  • I have experience analyzing and evaluating changes in project plans in order to set priorities and meet customer needs.
  • I have experience recommending and implementing new or revised project plans to improve practices and programs.
  • I have experience tracking schedules and monitoring project action items for multiple projects that have strict deadlines to ensure that projects are delivered on time and within budget.
  • I have led co-workers on multiple projects in order to meet customer needs, including providing advice to co-workers on how to best meet customer needs.
  • None of the above

Grade: 12

QQQ
For the GS-12: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal Service. Specialized experience for this position includes:

Oversight and Management of a Program Portfolio.; AND
Working with affordable housing programs.; AND
Identifying and analyzing situations and making recommendations to resolve problems or improve processes.; AND
Communicating specific mission goals, needs, or problems with internal and external stakeholders.
1 Select the answer that best describes your experience as it directly relates to the experience statement listed in the Qualifications Section of the Vacancy Announcement. Answer to this question is required
  • I have at least 1 full year or more of specialized experience equivalent to the next lower grade level in the Federal service as described in the Qualifications Section of the Vacancy Announcement.
    1.1 Please list the job title and dates of where this experience can be found in your resume. Maximum length of 250 characters.
  • I do not have at least one full year of specialized experience equivalent to the definition as described in the Qualifications Section of the Vacancy Announcement.
2 From the following list, please choose which duties describe your experience with conducting research related to problem solving or completing a project. Select all that apply. Answer to this question is required
  • I have researched best practices in order to gather data to complete an assignment or project.
  • I have interviewed and/or discussed with others as part of a project.
  • I have interpreted and applied regulations or policies to resolve problems and issues.
  • I have conducted research using internal data, external information, and risk factors.
  • None of the above
3 Which of the following statements best describe your experience analyzing problems from available information and formulating recommendations? Answer to this question is required
  • I have experience leading teams in gathering, evaluating, and analyzing data to form sound conclusions and recommendations that are supported by facts gathered and that meet stated objectives.
  • I have experience gathering, evaluating, and analyzing data to form sound conclusions and recommendations that are supported by facts gathered and that meet stated objectives.
  • I have experience in conducting research and analyzing data.
  • I have experience performing routine research and analysis.
  • None of the above
4 Select all the answers that best describe your experience identifying and analyzing problems, making logical decisions, and providing solutions. Select all that apply. Answer to this question is required
  • I have identified and analyzed problems and distinguished between relevant and irrelevant information to make rational decisions.
  • I have used qualitative data and analytical tools in problem solving.
  • I have interpreted and applied statutes and regulations to resolve problems and issues.
  • I have developed comprehensive material for reports, briefings, or meetings for senior management officials on various issues.
  • I have identified and analyzed problems, made logical decisions, and provided solutions.
  • None of the above
5 Choose the statement that best describes your experience researching and interpreting policy in order to provide guidance and assistance to customers. Answer to this question is required
  • I have answered routine inquiries on programs and/or advised management on the review.
  • I have developed and communicated policies to a limited audience.
  • I have developed policies and instructions, communicated guidance to others and/or identified program deficiencies and developed corrective action.
  • I have led a team in developing policies and/or instructions for a large audience or organization and/or identified program deficiencies and developed corrective actions.
  • None of the above
6 Select the statements that best describe your experience in performing analytical activities. Select all that apply. Answer to this question is required
  • I have applied fact-finding and research techniques in performing analysis.
  • I have evaluated comments received on proposed regulations and/or policies to determine whether changes are feasible. enforceable, and acceptable in view of program goals.
  • I have conducted research to obtain information on organizational missions, functions, and procedures.
  • I have worked with upper management to define, analyze, and resolve problems with regulations and policy.
  • None of the above
7 From the following list, select those activities that represent your experience in analyzing data to solve problems. Select all that apply. Answer to this question is required
  • I have analyzed and resolved problems under close supervision.
  • I have analyzed and resolved problems with no supervision.
  • I have worked closely with individuals and groups to identify issues, analyze alternatives, and consider differences.
  • I have combined pieces of information to form general rules or conclusions.
  • I have assisted with the preparation of analytical documents such as decision memos that identified policy or process issues and offered multiple options for resolution.
  • I have applied general rules to specific problems to produce answers which support logical conclusions.
  • I have reviewed and provided comments on improvements in program policies, procedures, legislation, or other detailed documents.
  • I have written standard operating procedures (SOPs) for processes where no formal written documentation previously existed, or where existing documentation was inadequate/out of date.
  • I have served on teams assigned the task of brainstorming alternative solutions to previously identified issues and evaluating/analyzing the effectiveness of those alternatives.
  • None of the above
8 From the following list, select the types of written products you have produced. Select all that apply. Answer to this question is required
  • Undergraduate research papers
  • Graduate research papers
  • Formal briefings
  • Thesis or dissertation
  • Policy Papers
  • News/Academic articles
  • Teaching/instructional aides
  • Position White papers
  • Legal briefs/administrative records
  • None of the above
9 I have made formal or informal presentations in the following settings. Select all that apply. Answer to this question is required
  • Before decision-making groups
  • To senior management
  • To advisory groups
  • Cross-functional working groups
  • During focus groups
  • At professional meetings or conferences
  • None of the above
10 Select all of the following statements that describe your experience communicating orally. Select all that apply. Answer to this question is required
  • I have served as a representative in dealing with managers and employees. This included acquiring, clarifying or exchanging facts and information needed to complete assignments.
  • I have justified, persuaded, negotiated, or resolved matters involving significant or controversial administrative or program issues. This included communicating effectively with a full range of internal and external individuals or groups.
  • I have conducted discussions or participated in work groups as a program representative the purpose of which was to influence, motivate, or persuade persons or groups. This included using communication skills to approach individuals or groups who are skeptical or in disagreement in order to obtain the desired effect (e.g. gaining compliance with an established policy).
  • I have regularly served as a program representative and participated in discussions in which the purpose was to plan, coordinate, or consult on work efforts related to business problems arising from the contract process. This included influencing or motivating individuals or groups who are working toward mutual goals and who have basically cooperative attitudes.
  • None of the above
11 Select the statements that describe your experience writing documents (e.g., reports, letters) in a professional environment. Select all that apply. Answer to this question is required
  • I have tailored the language and tone of my writing to a technical audience.
  • I have tailored the language and tone of my writing to a non-technical audience.
  • I have synthesized multiple ideas into a cohesive and concise document.
  • I have followed standardized procedures to structure my writing.
  • I have included accurate reference citations. (
  • I have received recognition from management or customers on the quality of my writing.
  • None of the above
12 For which purposes or goals have you prepared written materials? Select all that apply. Answer to this question is required
  • To describe program findings and recommendations.
  • To summarize the results of research or a project
  • To recommend a solution to a problem with supporting documentation and evidence.
  • To describe a proposed process change.
  • To influence the opinion or action of others.
  • To negotiate agreement among conflicting parties.
  • To explain a complicated or technical issue.
  • None of the above
13 Choose all applicable statements that represent your experience in communicating across organizational levels. Select all that apply. Answer to this question is required
  • I have established and maintained effective working relationships with key individuals at all levels of an organization.
  • I have facilitated communications and activities between organizational entities.
  • I have mediated or facilitated problem resolution.
  • I have briefed senior management on a wide range of topics.
  • I have been consulted by others on technical and programmatic issues.
  • I have served as an active participant on committees or task forces on technical and programmatic issues
  • None of the above
14 From the following list, please select all of the choices in which you have experience. Select all that apply. Answer to this question is required
  • I have provided leadership in responding to customer needs within restrictive time frames.
  • I have led customer support troubleshooting sessions with multiple parties across an organization/vendors.
  • I have developed strategies for providing excellent customer support.
  • I have executed strategies for providing excellent customer support.
  • None of the above
15 From the following list of interpersonal communications skills, please identify those that you have routinely and successfully applied at work. Select all that apply. Answer to this question is required
  • I have facilitated the resolution of competing and conflicting interests among parties whose cooperation is needed in order to meet a program objective.
  • I have interacted effectively in situations where frequent changes, delays, or unexpected events, arise that cause major shifts in priorities, timetables, or work assignments.
  • I have provided direction, guidance or instruction to support staff or new professional staff.
  • I have persuaded others to adopt new methods, procedures or techniques in order to improve operations.
  • I have defended recommendations on controversial issues to senior management.
  • I have planned, hosted, and conducted meetings.
  • I have diffused confrontational contacts with people who are difficult, hostile or distressed.
  • None of the above
16 Select the responses that reflect your ability to set priorities and provide advice and instructions on how to best meet customer needs. Select all that apply. Answer to this question is required
  • I have developed and recommended innovative solutions to risks/problems that result in decisions affecting the outcome of projects.
  • I have experience analyzing and evaluating changes in project plans in order to set priorities and meet customer needs.
  • I have experience recommending and implementing new or revised project plans to improve practices and programs.
  • I have experience tracking schedules and monitoring project action items for multiple projects that have strict deadlines to ensure that projects are delivered on time and within budget.
  • I have led co-workers on multiple projects in order to meet customer needs, including providing advice to co-workers on how to best meet customer needs.
  • None of the above

Grade: All Grades

1 Are you currently serving or have you served in the last five years in a Political Appointment in the Federal Government? Answer to this question is required
  • Yes
    1.1 Please list the title, agency, and dates of this appointment. Please note you will be required to meet OPM Approval of your appointment, if selected. Maximum length of 250 characters.
  • No