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Grade: 15

No questions specified.

Grade: All Grades

1 Are you currently serving or have you served in the last five years in a Political Appointment in the Federal Government? Answer to this question is required
  • Yes
    1.1 Please list the title, agency, and dates of this appointment. Please note you will be required to meet OPM Approval of your appointment, if selected. Maximum length of 250 characters.
  • No
Specialized experience is one year of experience at the GS-14 level, or equivalent that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience includes:

- Analyze management issues and reverse mortgage origination and servicing transactions and housing issues and provide recommendations to senior management; AND
- Develop or direct the development of new or revised policies, procedures, standards, guidance or training for reverse mortgage origination and servicing, government-insured, guaranteed or conventional Single Family home mortgage programs; AND
- Develop performance and planning tools and administrative requirements to effect organizational changes, improve operations or enhance program services or delivery; AND
- Experience working with managers and stakeholders of the mortgage finance industry to create industry awareness of an organization's policy and budget goals.
2

Select the choice that best describes your specialized experience.

Answer to this question is required
  • I have one full year (52 weeks) or more of specialized experience equivalent in responsibility and scope to the GS-14 level as described above.
    2.1

    Please specify where the above experience is documented in your resume. (Indicate place of employment, job title, and length of time performing the duties.)

    Maximum length of 250 characters.
  • I do not have one full year of specialized experience equivalent to the definition as described above.
3

Choose the response that best describes your programmatic experience.

Answer to this question is required
  • I have served in positions in which I played a leadership role in analyzing management issues and reverse mortgage origination and servicing real estate transactions, developing performance and planning tools, providing effective oversight and guidance to diverse groups with varying interests and expertise, presenting and acquiring information, and providing leadership, direction, and coordination of the work of others.
  • I have served in positions in which I had a direct and significant role in complex management issues and reverse mortgage origination and servicing real estate transactions, developing performance and planning tools, providing effective oversight and guidance to diverse groups with varying interests and expertise, presenting and acquiring information, and providing leadership, direction, and coordination of the work of others.
  • I have experience analyzing and resolving policy issues for Home Equity Conversion Mortgage (HECM)/Reverse Mortgage Program which includes developing written products for presentation to management officials describing the impact of findings on existing policies/procedures and solutions or alternatives to resolve them.
  • I have experience with helping consumers access assistance regarding housing issues, performance and planning tools, and program procedures and understand housing finance, rent obligations, insurance, and home mortgage programs.
  • I have served in positions that require knowledge of housing issues, performance and planning tools, and program procedures.
  • I have served in positions that required knowledge of Federal government single family programs.
  • I have worked to inform consumers of their rights and responsibilities in fair housing, fair lending, anti-discrimination, eviction prevention, homelessness prevention, and civil rights related to housing and housing finance.
  • I do not have any of the above experience.
4

Choose the response(s) that best describe your experiences directing and leading a team. Select all that apply.

Answer to this question is required
  • I have set goals, administered and technically directed the work of a team/group.
  • I have experience evaluating, making suggestions and edits, and approving or rejecting works products of team members working on a joint project or program.
  • I have developed and nurtured inter-office and intra-office relationships to gain cooperation for successfully managing a project or program.
  • I have led meetings or calls related to a project or program which I were a part of.
  • I have assigned work tasks to individuals or directed the work of team members working on a joint project or program.
  • None of the above.
5

Choose the response that best describes your leadership experience.

Answer to this question is required
  • I have served in a Team leader capacity, specifically regarding analyzing management issues and reverse mortgage origination and servicing real estate transactions, developing performance and planning tools, providing effective oversight and guidance to diverse groups with varying interests and expertise, presenting and acquiring information, and providing leadership, direction, and coordination of the work of others, and ensuring the achievement of goals.
  • I have served in a Team Leader capacity, on a major project, with responsibility for assigning work, adjusting priorities, overseeing and ensuring programmatic goals and objectives were met, target dates were adhered to, and work by subordinate staff adheres to program requirements.
  • I have served in a Team Leader capacity, with responsibility for directing and coordinating the work of others, including assuring that programs are operating in accordance with set policies, standards and procedures, and that operating goals, deadlines and program requirements were achieved.
  • None of the above.
6

I have created and conducted management, real estate, housing issues, performance planning and/or regulations related training programs and curriculum for staff.

Answer to this question is required
  • Yes
  • No
7

Choose the response(s) that best describes your experience communicating with others on programmatic and technical matters. Select all that apply.

Answer to this question is required
  • I have addressed and resolved complex or controversial issues by negotiating goals, programs, technical requirements, or program rules with top level executives and management staff, employees and clients, Federal/State and local government officials, citizen groups, and the general public. This experience included speaking to audiences in a dialogue format in a public forum.
  • I have prepared and presented complex or controversial issues to an audience using advanced multimedia including webinars, video chats, PowerPoints, or live meeting.
  • I have explained technical requirements of a program to employees and clients, local government officials, internal staff, citizen groups, and the general public to address and resolve technical/programmatic issues that required tact and diplomacy. This experience included presentations to audiences in a public forum.
  • I have experience explaining FHAs Home Equity Conversion Mortgage (HECM)/Reverse Mortgage Program goals and technical and program requirements to senior level staff, employees and other Federal/State and local government staff and interested public industry groups to address and resolve controversial issues.
  • I have served as an agency representative in dealing with employees and clients, local government officials, citizen groups, and the general public on non-controversial issues.
  • None of the above.
8

Choose the statement(s) that best describe your experience interpreting and communicating policies, procedures, regulations, program research and policy analysis. Select all that apply.

Answer to this question is required
  • I have developed and implemented a communications strategy for policies, procedures, business plans, and departmental activities.
  • I have interpreted and effectively communicated policies, procedures, and regulations, resulting in the need for minimal clarifications.
  • I have prepared oral and written reports and presentations, with collateral materials to support the understanding of policies, procedures and regulations (i.e. graphs, charts, and reports that are clear concise and effective).
  • I have experience developing policies, guidelines and procedures for the Home Equity Conversion Mortgage (HECM)/Reverse Mortgage Program.
  • I have developed policy guidance notices, hand books and procedures.
  • I have developed complex analytical documents evaluating programs or policies.
  • I have developed briefing papers or talking points for senior managers.
  • None of the above.
9

From the following, select each statement that applies to your experience in verbal and electronic communication. Select all that apply.

Answer to this question is required
  • I have represented the organization as a participant at inter/intra agency meetings, panels, advisory boards, committees, task forces and other high level working groups involved in creating or resolving complex program and policy issues.
  • I have prepared and articulated complex policy and technical issues to organization managers and external stakeholders.
  • I have been responsible for resolving complaints and responding to correspondence from elected officials or senior executives of major agencies or corporations.
  • I have handled and resolved external complaints and controversies.
  • I have communicated complex and potentially controversial issues in a way that is clear, concise, and factual.
  • I have used electronic technology to communicate complex program and policy issues.
  • I have communicated broad, high-level Agency goals, priorities and interests to the senior staff members responsible for policy development and implementation.
  • None of the above.
10

Please select the response that describes your experience with service delivery.

Answer to this question is required
  • I have experience as a leader or manager improving single family housing programs, management, real estate, housing issues, performance planning, project implementation plans AND providing leadership, direction through analysis of data and consumer feedback.
  • I have experience analyzing Home Equity Conversion Mortgage (HECM)/ Reverse Mortgage Program policy issues and developing solutions to obtain an effective outcome.
  • I have experience as a leader or manager improving Federal single-family housing programs through analysis of data and consumer feedback.
  • I have direct and significant experience improving Federal single family housing programs through analysis of data and consumer feedback.
  • None of the above.
11

Do you have experience evaluating, advising and presenting justifications on the performance of programs to senior level managers and how it impacts programs?

Answer to this question is required
  • Yes
  • No
12

Which of the following duties and responsibilities have you have experience completing to analyze, evaluate, and advise management on the effectiveness and efficiency program operations?

Answer to this question is required
  • I have advised on the distribution of work among positions and organizations and the appropriate staffing levels and skills mix.
  • I have advised on the distribution of work among positions and organizations and the appropriate staffing levels and skills mix.
  • I have conducted studies of employee or organizational efficiency and productivity and recommended changes or improvements in organization, staffing, work methods, and procedures.
  • I have identified resources required to support varied levels of programs operations.
  • None of the above.
13

Please select all of the following that you have experience advising on, assisting with, or performing, in regard to risk.

Answer to this question is required
  • Risk screenings or assessments
  • Risk mitigation
  • Business process analysis
  • Suggest changes to management
  • Provide technical advice
  • Develop policies or procedures
  • None of the above.
14

Do you have experience developing, implementing and evaluating program policies that impacts the performance of HUD offices?

Answer to this question is required
  • Yes
  • No
15

Choose the area(s) where you have experience analyzing and improving business practices.

Answer to this question is required
  • Setting program priorities consistent with an agency's values, mission, and vision.
  • Identifying and integrating key issues affecting the direction of an agency.
  • Setting long-range plans for an organization considering possible changes in program direction and national goals.
  • Adjusting strategic policies and plans in respect to change, both internally and externally.
  • None of the above.