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Grade: 07

No specific questions.

Grade: All Grades

1 GS-7 - Choose one answer that best describes your experience. Answer to this question is required
  • I possess at least one year of specialized experience equivalent to at least the GS-6 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.
  • I do not meet the requirement as described above.
2 Select the clerical or administrative activities that you have performed. Answer to this question is required
  • File documents
  • Update records and manuals
  • Maintain and establish file systems
  • Purge old files and records
  • None of the above
3 Which automated systems have you used on a regular and recurring basis? Answer to this question is required
  • Web-based Time and Attendance
  • Travel Manager
  • Automated calendar system
  • Electronic mail system
  • Files management
  • Automated travel system
  • None of the above
4 Select the activities from the following list that you have regularly performed and which demonstrate your skill in financial activities.
  • Prepare cost estimates for a product or service
  • Prepare monthly/quarterly financial reports
  • Prepare program performance progress reports
  • Review budget and program data to determine if additional funding is needed
  • Provide justification for program additional funding
  • None of the above
5 Which tasks have you performed to organize and control documents or correspondence? Answer to this question is required
  • I have used a pre-established, standardized document and records filing system.
  • I have developed a system protocol for filing documents.
  • I have logged and established routing and suspense dates for incoming correspondence.
  • I have organized a body of correspondence and/or documents in proper sequence to facilitate review by other parties.
  • None of the above
6 Which activities have you performed in a professional setting on a regular and recurring basis? Answer to this question is required
  • Review and edit non-technical materials, identifying inadequacies in format, grammar or construction in accordance with accepted standards.
  • Compose routine or non-technical correspondence.
  • Prepare in final form response to request for information concerning the programs and operations of the office.
  • Ensure final correspondence is signed and forwarded, copies are correctly filed and correspondence logs are updated.
  • Track and ensure timely action on date sensitive correspondence or other information requiring public response.
  • Determine appropriate routing of correspondence and/or mail, including what needs the supervisor's personal attention.
  • None of the above.
7 Which response best describes your highest level of experience addressing customer issues? Answer to this question is required
  • I have provided basic information to a customer, sought to identify the nature of an issue, and referred problems to a supervisor or senior employee.
  • I have assessed situations and attempted to resolve issues by eliciting information, making recommendations for a resolution when referred to management.
  • I have independently determined appropriate actions after reviewing a variety of factors (e.g., nature and scope) and resolved the customer's problem.
  • None of the above.
8 Which response best describes your highest level of experience responding to customer inquiries? Answer to this question is required
  • I do not have experience responding to customer inquiries.
  • I took information and reported the question or problem to others for response.
  • The answers I provided were scripted.
  • The answers I provided were not scripted but specific policy guidance was available.
  • I researched information and independently provided an answer.
9 I have used written sources (e.g., technical reference guides, program statements, organizational/agency policies, operating procedures, federal regulations) to provide information to or resolve problems for customers. Answer to this question is required
  • True
  • False
10 Choose the statement that describe your experience planning and organizing work. Answer to this question is required
  • I have coordinated and prioritized my supervisor's appointment calendar.
  • I have planned and coordinated travel, appointments, meetings, conferences, and/or workshops for my supervisor and staff members.
  • I have maintained and organized subject matter files as well as other various technical publications.
  • I have organized the flow of clerical work processes in the office.
  • None of the above
11 Which response best describes your highest level of experience in setting priorities in order to meet established deadlines? Answer to this question is required
  • I work sequentially on one project assignment at a time.
  • I work on multiple projects and make decisions based on prioritization provided by others.
  • I set priorities for multiple projects and seek help from management when needed.
  • I set priorities among multiple projects independently without needing assistance from others.
12 Do you have experience tracking and following-up on a task to ensure that appropriate actions have been taken after you complete the task? Answer to this question is required
  • Yes
  • No
13 For which written materials have you provided administrative support (e.g., typing, editing, formatting) on a regular and recurring basis? Answer to this question is required
  • Summary reports on organizational data that included analysis and recommendations
  • Policy statements and guidance
  • Communication plans
  • Procedural instructions for implementing new initiatives or systems
  • Correspondence that consolidates input from a number of different sources (including contradictory viewpoints)
  • Presentation or briefing materials
  • Briefings and testimony for Congressional hearings
  • Budget justification and impact reports
  • Organizational assessments
  • Issue/position papers
  • None of the above
14 Choose the statement(s) that describes your experience with preparing written documents. Answer to this question is required
  • I have written briefings to program personnel or subject-matter groups on human resources issues.
  • I have written responses to routine inquiries on human resources issues.
  • I have written material to be distributed on the internet or by other electronic methods to describe human resource issue policies and/or procedures.
  • I have researched and written responses to non-routine correspondence.
  • None of the above.
15 Select the areas that reflect your experience with written correspondence. Answer to this question is required
  • Reviews correspondence drafted by others for accuracy and clarity.
  • Reviews correspondence drafted by others for grammar, spelling and correct formatting.
  • Revises correspondence templates.
  • Drafts original correspondence.
  • None of the above.
16 Which activities have you performed in a professional setting related to oral communication? Answer to this question is required
  • Answered the telephone to take messages for others
  • Conveyed information to multiple individuals on a recurring basis (e.g., as a liaison)
  • Orally provided information in response to routine inquiries or requests for information
  • Explained technical information
  • None of the above.
17 Do you have professional experience working as a liaison to facilitate the exchange of information between managers and staff? Answer to this question is required
  • Yes
  • No
18 Select the individuals from whom you have received incoming telephone calls. Answer to this question is required
  • Financial institutions
  • U. S. dignitaries
  • High-ranking officials
  • White House officials
  • Congressional members
  • The Press
  • General public
  • None of the above