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Vacancy Questions Preview

Vacancy Questions Preview

Grade: All Grades
* 1.REQUIRED--A copy of your most recent completed annual performance appraisal, dated within the last year, that includes the final rating. If you have not received a performance appraisal within the last year, you must provide an explanation. Have you received an appraisal or rating on your job performance in the last year?
  1. Yes
    If yes, you must submit a complete copy of your most recently received performance appraisal (dated within the last year) per the instructions under "How to Apply" of this announcement.
  2. No

        BRANCHED: * 1.If no, please explain why. Your statement will not be accepted if it does not give a reason. "I have not received a performance appraisal within the last year" is acceptable as a reason.

       Maximum length of 250 characters.


* 2.Which of the following defines your eligibility for this announcement?
  1. I am currently a Treasury Career Transition Assistance program eligible. ( I will provide the information required as described in the "Required Documents" section of this announcement.)
  2. I am currently a Interagency Career Transition Assistance program eligible. ( I will provide the information required as described in the "Required Documents" section of this announcement.)
  3. I am currently eligible for considerating under the Veterans Employment Opportunities Act.
  4. I do not fit any of the categories above and am therefore not eligible to apply to this announcement.


You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: applying human resources rules, regulations, policies, and practices to gather facts and draw conclusions or recommend solutions to problems; and conveying information and recommendations to customers.

* 3.Which of the following best describes your specialized experience/education for this position?
  1. I have one year of specialized experience equivalent to the GS-07 level as described above.
  2. I have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or JD in a related field.
  3. I have a combination of the education and specialized experience described that has equipped you with the knowledge, skills, and abilities to perform the work.
  4. I have none of the above.


* 4.Make sure experience is clearly documented in your resume. Please give the dates/resume reference when you gained this experience/education so it may be found to ensure you receive proper credit.
Maximum length of 250 characters.


* 5.From the list below, select the one that best describes your normal recurring experience working with schedules and deadlines.
  1. Followed a schedule of work activities determined by my supervisor.
  2. Followed a schedule in which recurring work was scheduled by my supervisor, but I scheduled special projects and other non-routine work independently to meet required deadlines.
  3. I independently scheduled the majority of my work to meet required deadlines.
  4. I scheduled my work activities and that of subordinate staff to meet required deadlines.
  5. I do not have any experience as described in the choices above.


* 6.From the list below, select the one that best describes your regular and recurring experience working with varied work assignments. If the response describes work experience that you have only done occasionally, do not give yourself credit.
  1. Performed routine work which required accuracy. The work environment was sometimes interrupted by visitors and/or telephone calls.
  2. Performed work in more than one subject matter at a time and was required to reprioritize accordingly. The work environment was occasionally interrupted by visitors and/or telephone calls.
  3. Independently determined priority of work assignments in numerous subject matters with fluctuating workload requirements. Such work required adherence to regulations. The work environment was frequently interrupted by visitors and/or telephone calls.
  4. I do not have any experience as described in the choices above.


* 7.From the list below, select the tasks you have performed as a routine part of the job. Select all that apply.
  1. Reviewed documents for completeness and to ensure that all signatures, dates, and attachments are present.
  2. Obtained information, maintained listings, and maintained files.
  3. Located information in personnel files.
  4. Reviewed personnel documents and records for completeness and accuracy and followed through to obtain missing or corrective information.
  5. Reviewed documents for completeness and accuracy of subject matter content.
  6. None of the above


* 8.From the list below, select all tasks you have performed independently to produce products using computer systems and software. Select all that apply.
  1. Using word processing software to prepare original correspondence.
  2. Using word processing software to prepare correspondence using templates.
  3. Using presentation software to prepare formal briefings or presentation slides.
  4. Utilizing spreadsheets in daily work assignments to track data.
  5. Viewing or entering information in an automated database.
  6. Querying databases for information.
  7. Compiling and summarizing information from an automated database.
  8. None of the above.


* 9.Select the statement that best illustrates your ability to interpret and apply regulations and/or standards.
  1. I have experience interpreting and applying regulations, guidelines, and standards to perform human resources projects or functions. If guidelines were not clear-cut, I sought guidance from a supervisor.
  2. I have experience independently interpreting and applying human resources rules, regulations, guidelines, and standards that were not clear-cut or not completely applicable to the situation.
  3. I have experience independently interpreting and applying rules, regulations, guidelines, and standards that were not related to human resources and that were not clear-cut or not completely applicable to the situation.
  4. I have experience processing human resources work in accordance with explicit written instructions that required little interpretation.
  5. I have experience processing non-human resources work in accordance with explicit written instructions that required little interpretation.
  6. I do not have any experience as described in the choices above.


* 10.Please indicate which statement best describes your ability to independently provide advice and guidance on complex issues to managers, supervisors, and/or customers.
  1. I have performed this task on the job, with close consultation from a supervisor or senior employee.
  2. I have performed this task as a regular part of a job, independently and usually without review by a supervisor or senior employee.
  3. I do not have any experience as described in the choices above.


* 11.When confronted with an issue for which the answer is not immediately available and requires some research, please select the response that describes how you typically react on a regular and recurring basis. If you have only done the behavior described in the response occasionally, do not give yourself credit.
  1. I gather basic information about the situation and take the issue to a senior employee or supervisor to help me resolve it.
  2. I resolve the issue independently then brief my team or supervisor on the action taken.
  3. I gather all relevant information about the situation, research all available guidelines, develop alternatives and a recommended solution then take the issue to a senior employee or supervisor for confirmation of the solution.
  4. I gather all relevant information about the situation, research all available guidelines, develop alternatives then take the issue to a senior employee or supervisor to help me resolve it.
  5. I do not have any experience as described in the choices above.


* 12.Of the following tasks, select the one that best describes your experience in using guidelines in completing assignments.
  1. I have independently applied rules and regulations to a program that required making decisions on what needed to be done depending upon the particular situation encountered and the issues involved.
  2. I processed work in accordance with detailed written instructions requiring little choice in deciding what needed to be done.
  3. I have applied rules and regulations to a program with established procedures that had a few easily recognizable choices which required judgment in selecting the most applicable procedure. Situations not covered were referred to a supervisor or senior employee.
  4. I do not have any experience as described in the choices above.


* 13.Indicate which of the following guidelines you have utilized to resolve a work issue. Please indicate the listed guidelines only if you yourself searched through the source of information to find an answer. For instance, do not count the Federal case law unless you yourself have actually looked through a group or database of case decisions to find the one(s) applicable to your issue. Check all that apply.
  1. Code of Federal Regulations (CFR)
  2. United States Code (USC)
  3. NFC manuals and reference guides
  4. Office of Personnel Management guidelines
  5. Other Federal guidelines
  6. Federal case law (e.g., MSPB, EEO, FLRA)
  7. Departmental regulations
  8. Agency regulations and policy
  9. Collective bargaining unit agreements
  10. None of the above


* 14.Select all responses that describe your experience in locating and compiling information for reports, briefings, or problem resolution.
  1. Gathering materials to be routed for information or to be distributed at recurring meetings.
  2. Compiling factual information from sources within assigned work area and presenting the information in a logical fashion.
  3. Collecting and retrieving information from various sources within the division or larger organization. Compiling relevant information and presenting it in a logical format that allows for ease of interpretation by others.
  4. I do not have any experience as described in the choices above.


* 15.Which of the following Federal human resources services have you provided as a regular, recurring part of your job? Select all that apply.
  1. Pay and leave administration
  2. Workers' compensation
  3. Personnel actions processing
  4. Benefits
  5. Information systems (e.g. help desk or HR report writing)
  6. Labor and/or employee relations
  7. Staffing and/or classification
  8. Employee development
  9. Personnel security
  10. Non-federal HR services
  11. Non-federal labor and/or employee relations services
  12. None of the above


* 16.I have on-the-job experience performing the following customer service functions. Check all that apply.
  1. Informal e-mail messages to customers, coworkers, peers, and supervisors.
  2. Formal informational announcements via e-mail or letters to customers, coworkers, peers, and supervisors.
  3. Letters or reports to internal or external personnel.
  4. Replies of reviews of draft regulations or policies.
  5. Briefing and presentation materials for supervisors and/or management officials.
  6. Formal standard operating procedures.
  7. Detailed reports with technical data, analyses, and recommendations to management.
  8. None of the above.


* 17.When dealing with a difficult customer in an emotionally charged situation, please select the response that best describes your most frequent response.
  1. I independently determine appropriate action after reviewing a variety of factors, such as the nature and scope of the problem.
  2. I provide basic information to the customer, seeking to identify the nature of the issue then refer the problem or situation to a senior employee or supervisor.
  3. I assess the situation, attempt to resolve the issue by eliciting information. I refer the issue to a senior employee or supervisor with a brief chronology of the situation.
  4. None of the above.


* 18.From the choices below, please identify those statements that reflect your experience in communicating information orally.
  1. I have given presentations to individuals both within and outside my organization.
  2. I have given presentations to senior management officials for purposes of obtaining decisions.
  3. I have presented decisions, conclusions, findings or recommendations to senior management officials.
  4. I have provided briefings/updates to supervisors, coworkers, or others on a regular basis.
  5. I have taught a class on Human Resources topic(s).
  6. I have provided one-on-one instruction to others.
  7. None of the above


* 19.Of the following tasks associated with communicating interpersonally in a highly professional manner, select all that you have done on a regular and recurring basis. If you have only done the work occasionally, do not give yourself credit.
  1. I have greeted visitors, or relayed messages, or answered and redirected telephone calls.
  2. I have experience interacting with managers, peers, and others in communicating information logically to obtain and exchange information, answer questions and explain well-established policies, procedures, regulatory requirements, and/or standards.
  3. I have discussed and explained regulations or procedures in emotionally charged situations or those that required persuasion.
  4. I have given short presentations at briefings or meetings (e.g. staff meetings, small project work group meetings, meetings with fellow team members).
  5. I have served as the primary trainer in presenting formal classroom training on a topic for which the training materials were already developed.
  6. I have served as the primary trainer in presenting formal classroom training in which I had to develop my own training materials, outlines, handouts, etc.
  7. None of the above


* 20.Select the response(s) that reflect your experience with written communication at work. Select all that apply.
  1. I have composed informal e-mail messages to customers, supervisors, and peers.
  2. I have used document templates (such as e-mail stationary or form letters) to develop formal communication (e-mails, memos. or letters) to provide information to customers, supervisors, and peers on routine matters.
  3. I have composed formal communication (e-mails, memos, or letters) to relay technical information to customers, supervisors, and peers on non-routine matters. Documents were approved by someone else before sending.
  4. I have independently composed and signed formal communication (e-mails, memos. or letters) to relay technical information to customers, supervisors, and peers on non-routine matters.
  5. None of the above






This is a Federal job application system. Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).