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Vacancy Questions Preview

Vacancy Questions Preview

Grade: 15
* 1.GS-15 - Choose one answer that best describes your experience.
  1. I possess at least one year of specialized experience equivalent to the GS-14 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.
  2. I do not meet the requirement as described above.


Grade: All Grades
* 1.With which interpersonal activities do you have experience performing as a manager or supervisor?
  1. Conflict resolution
  2. Mediation
  3. Negotiation
  4. Facilitation
  5. Arbitration
  6. Performance counseling
  7. Alternative Dispute Resolution (ADR)
  8. None of the above


* 2.Indicate your highest level of experience maintaining and promoting effective working relationships with managers, supervisors, co-workers, or contractors.
  1. I have established effective working relationships with managers, supervisors, co-workers or contractors.
  2. I have led efforts to promote establishing effective working relationships with managers, supervisors, co-workers or contractors.
  3. I have worked on teams to promote establishing effective working relationships with managers, supervisors, co-workers or contractors.
  4. I have developed programs to promote establishing effective working relationships with managers, supervisors, co-workers or contractors.
  5. None of the above.


* 3.Choose the statements that describe the management tasks you performed on a regular and recurring basis.
  1. I have planned work to be accomplished by subordinates, set and adjusted priorities, and prepared schedules for the completion of work.
  2. I have assigned work to subordinates based on priorities, consideration of the difficulty of assignments, and the capabilities of employees.
  3. I have worked with employees to identify their developmental and training needs based on organizational goals and budget realities.
  4. I have interviewed candidates for positions.
  5. I have addressed employee conduct issues by seeking appropriate supervisory actions such as verbal admonishments or suspensions.
  6. I have developed performance standards and evaluated employees` work.
  7. Recommending awards and promotions.
  8. None of the above.


* 4.Identify the statements that reflect your experience providing leadership and direction to others when developing business strategies.
  1. Research business practices and trends, methods of program strategies, and resource allocation, which influence the future strategic direction of the office in support of overall business goals and objectives.
  2. Evaluate agency and program requirements and recommend changes to current operational policies and procedures.
  3. Direct teams and cross-organizational groups performing comprehensive reviews to assess, evaluate, improve, and enhance programs.
  4. Advise senior management on strategic issues and initiatives.
  5. None of the above.


* 5.With which audiences have you routinely communicated information orally or formally briefed?
  1. Briefed mid management within my agency or organization.
  2. Briefed organization or agency senior executives within my agency or organization.
  3. Briefed mid management from external agencies or organizations.
  4. Briefed organization or agency senior executives from external agencies or organizations.
  5. Briefed Office of Management and Budget (OMB), Congress or other regulatory oversight entities.
  6. None of the above


* 6.Choose the statements that describe your experience analyzing proposed regulatory strategies, policies, programs, and practices as a foundation for developing comprehensive plans.
  1. I have analyzed the feasibility of establishing a new division within an office for a major regulatory program.
  2. I have analyzed the processes, structures, problems, etc. of a program for needed improvements in an existing regulatory program.
  3. I have regularly conducted research involving a variety of programs using laws, regulations, and directives.
  4. I have independently conducted office reviews and audits in order to identify specific needs and problems.
  5. I have been responsible for tracking and monitoring a variety of specific activities relating to an organization`s administrative policies and business practices.
  6. None of the above.


* 7.Choose the statements that describe your experience managing, directing, or administering a program or significant program segment.
  1. I have issued technically authoritative interpretations and decisions regarding laws, regulations, and program policies relating to the program.
  2. I have set short-range objectives for the accomplishment of the program work.
  3. I have set long-range plans for a program considering the possible changes in program direction and new or emerging laws.
  4. I have developed and approved program procedures and practices.
  5. None of the above.


* 8.Please indicate the segments you have been responsible for when working with complex projects.
  1. Planning
  2. Evaluating
  3. Directing
  4. Tracking
  5. Analyzing
  6. Coordinating
  7. None of the above


* 9.Choose the statements that describe communications you have written.
  1. Policy statements and guidance.
  2. Communication plans.
  3. Organizational assessments.
  4. Budget support, justification impact, and analysis.
  5. Guidelines or procedural instructions for implementing new initiatives or systems.
  6. Recommendations for solutions to policy or reporting problems.
  7. Correspondence that consolidates input from a number of different sources (including contradictory viewpoints).
  8. Presentation or briefing materials.
  9. Briefings and testimony for Congressional hearings.
  10. None of the above.


* 10.Which of the following best describes your experience in preparing briefing papers, reports, plans and proposals in support of the Agency mission, strategies and goals?
  1. I have no education, training, or experience in performing this task.
  2. I have education or training in performing the task, but have not yet performed it on the job.
  3. I have performed this task on the job with close supervision from supervisor or senior employee.
  4. I have performed this task as a regular part of a job, independently and usually without review by a supervisor or senior employee.
  5. This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.


* 11.Choose the statement that best describes your highest level of experience in conveying complex issues in writing in a succinct, organized, and timely manner.
  1. I have no experience with such work.
  2. I have assisted others in a team in such work.
  3. I have served as a member of a team doing such work.
  4. I have led a team and oversaw and/or implemented recommendations for such work.
  5. None of the above.


* 12.Please identify those customer service skills you have routinely and successfully applied at work.
  1. Diplomacy
  2. Research capabilities
  3. Analysis capabilities
  4. Planning
  5. Monitoring response
  6. Prioritization
  7. Collaboration
  8. Accommodation
  9. Resolving conflict
  10. Negotiating
  11. Compromise
  12. Persuasiveness
  13. Identifying the need/requirement
  14. Establishing parameters
  15. Responsiveness
  16. None of the above


* 13.In providing customer service, please indicate the one which best describes your experience:
  1. I have dealt with customers internal to the company/agency on complex issues, providing resolution to difficult problems resulting in high customer satisfaction.
  2. I have dealt with customers internal to the company/agency on issues which were not complex in nature but which still presented some difficult problems to solve and which ultimately resulted in high customer satisfaction.
  3. I have dealt with customers internal to the company/agency on routine issues involving solving simple problems on a repetitive basis resulting in high customer satisfaction.
  4. My customer service experience is limited to providing solutions within my work unit.
  5. I have not had to provide customer service.






This is a Federal job application system. Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).