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Vacancy Questions Preview

Vacancy Questions Preview

Grade: 07
1.GS-7 - Choose one answer that best describes your experience.
  1. I possess at least one year of specialized experience equivalent to at least the GS-6 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.
  2. I do not meet the requirement as described above.


Grade: All Grades
* 1.Select the tasks that reflect your experience processing the full range of personnel actions.
  1. I process promotions, reassignments, accessions, separations, details, etc.
  2. I process name changes, leave without pay, and/or return to duty actions.
  3. I process various unique pay actions such as retention allowance, relocation bonus, recruitment bonus, etc.
  4. None of the above.


* 2.Select the tasks you have performed to establish and maintain files and filing systems in a professional setting.
  1. Maintained existing files or filing systems, including updating and organizing
  2. Archived and disposed of records in accordance with employer`s policies and regulations
  3. Made recommendations for improving existing filing systems and purged old files and records as necessary
  4. Utilized computer software for document management (e.g., storage, retrieval, distribution)
  5. None of the above


* 3.Which statement best reflects your highest level of experience creating and maintaining office filing systems?
  1. I have no training or experience performing this task.
  2. I have had education or training related to this task but have not yet performed it on the job.
  3. I have performed this task on the job with close supervision from a supervisor or senior employee.
  4. I have independently performed this task as a regular part of a job and usually without review by supervisor, manager, or senior employee.
  5. I have supervised performance of this task or I have trained others to perform this task.


* 4.Which statement best reflects your highest level of experience calculating service computation dates (SCDs)?
  1. I have calculated SCDs independently as a regular part of my job.
  2. I have calculated SCDs independently but had to forward my work to a senior staff member for review before submitting.
  3. I have completed formal training in performing this task but have not yet performed it on the job.
  4. I do not have experience calculating service computation dates.


* 5.Which statement best reflects your highest level of experience preparing written correspondence for someone else`s signature?
  1. I have no training or experience performing this task.
  2. I have had education or training related to this task but have not yet performed it on the job.
  3. I have performed this task on the job with close supervision from a supervisor or senior employee.
  4. I have independently performed this task as a regular part of a job and usually without review by supervisor, manager, or senior employee.
  5. I have supervised performance of this task or I have trained others to perform this task.


* 6.Which statements describe your experience providing support to internal or external customers?
  1. Gathering accurate and complete information from customers to diagnose the issue
  2. Explaining procedures to customers
  3. Providing supporting documents to further assist customers
  4. Following up to ensure the problem has been resolved
  5. None of the above


* 7.Select the responses that describe how you have dealt with a difficult customer.
  1. I have independently determined appropriate action after reviewing a variety of factors, such as the nature and scope of the problem
  2. I have assessed the situation, attempted to resolve issue by eliciting information from the customer, and then referred the issue to management with a brief chronology of situation.
  3. I have provided basic information to the customer, and then referred problem or situation to supervisor or manager.
  4. None of the above.


* 8.Which of the following human resources functions have you performed?
  1. Determined appropriate nature of action, authority or remarks for personnel actions.
  2. Reviewed personnel actions to determine if all required data were included and approvals were obtained.
  3. Reviewed personnel files to determine if all required documents were filed.
  4. Ensured accuracy of personnel data based on regulatory authority, instructions, policies and procedures.
  5. Determined length of service.
  6. None of the above


* 9.Which statement best reflects your highest level of experience reviewing and analyzing forms, applications, or documents to make determinations?
  1. I have no training or experience performing this task.
  2. I have had education or training related to this task but have not yet performed it on the job.
  3. I have performed this task on the job with close supervision from a supervisor or senior employee.
  4. I have independently performed this task as a regular part of a job and usually without review by supervisor, manager, or senior employee.
  5. I have supervised performance of this task or I have trained others to perform this task.


* 10.For which reasons have you interacted with others in a professional setting?
  1. To greet visitors
  2. To obtain and exchange information
  3. To discuss and explain technical material that was controversial or sensitive
  4. To relay urgent messages
  5. To provide instructions
  6. To answer questions, and explain well-established policies, procedures, or regulatory requirements
  7. None of the above


* 11.Select the statements that reflect your experience with employee benefits.
  1. I have experience disseminating information on benefits programs.
  2. I have experience researching, identifying, and explaining employee benefit related issues.
  3. I have experience providing benefits counseling to employees.
  4. I have experience providing assistance in one or more benefits programs (e.g., health, life, saving plan).
  5. I have experience in answering basic eligibility questions.
  6. None of the above.


12.Which automated systems have you used to perform personnel actions?
  1. PeopleSoft
  2. Monster Hiring Management
  3. AVUE
  4. USAJOBS
  5. USA Staffing
  6. None of the above






This is a Federal job application system. Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).