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Vacancy Questions Preview

Vacancy Questions Preview

Grade: All Grades
* 1.GS-9 - Choose one answer that best describes your education and experience.
  1. I have successfully completed a master's or equivalent graduate degree or at least two full years of progressively higher level graduate education leading to such a degree in a field related to the work of this position as described in the vacancy announcement.
  2. I possess at least one year of specialized experience equivalent to the GS-7 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.
  3. I possess a combination of specialized experience and graduate education beyond the first year of graduate study that together meet the requirements for this position.
  4. I do not meet any of the requirements as described.


* 2.Select all of the statements that best describe your experience in providing program support, management, and coordination:
  1. Prepare standards and procedures.
  2. Analyze and evaluate data to identify trends, characteristics and deficiencies and make recommendations based on my analysis.
  3. Coordinate and interact with other agencies and interagency workgroups.
  4. Prepare long-range management plans, including evaluate and implement program changes.
  5. Provide advice to managers to resolve recurring or complex issues.
  6. Train others in all aspects of the program.
  7. Analyze and resolve conflicts in program objectives and/or critical work issues in controversial situations requiring complex negotiations.
  8. None of the above.


* 3.I have a working knowledge of administrative procedures and policies that provide support to project management relating to:
  1. Administrative and clerical functions (e.g., filing, scheduling meetings, note-taking).
  2. Monitoring conformance with project milestone schedules.
  3. Scheduling, tracking, and providing status reports on workflows and processes.
  4. Establishing automated filing systems.
  5. None of the above.


* 4.Choose the statement(s) below that describe your experience managing, directing, or administering an important program and/or significant program segment. (Check all that apply)
  1. I have developed and recommended program policies, strategies, and goals.
  2. I have set short-range objectives for the accomplishment of program work.
  3. I have set long-range plans for a program, considering the possible changes in program direction and new and/or possible developments in the law relating to these programs
  4. I have developed and approved program procedures and practices.
  5. I have worked operationally with U.S. law enforcement, prosecutorial and/or national security elements and/or financial and related sectors.
  6. I have promoted program(s) and provided expert advice to a variety of senior officials, to other government agencies, to foreign governmental authorities, and to the private sector.
  7. None of the above.


* 5.Which of the following systems have you used as part of your professional work experience?
  1. GovTrip
  2. WebTA
  3. PRISM
  4. Financial Management Systems
  5. HR Connect
  6. Citibank credit card system
  7. None of the above


* 6.As part of your regular work duties, how frequently did you interact with customers, external offices / organizations, or with other members of the public?
  1. A few times a month.
  2. Several times a week.
  3. At least once or twice a day.
  4. Frequently throughout the day.
  5. I did not interact with customers or the public at work.


* 7.Choose the statement that best describes your experience researching and interpreting policy in order to provide guidance and assistance to customers.
  1. I do not have experience providing guidance to customers.
  2. I have answered routine inquiries on programs and/or drafted program policies for higher level review.
  3. I have developed and communicated policies at a local or limited area.
  4. I have developed policies and instructions at an agency wide level, communicated guidance to others and/or identified program deficiencies and developed corrective action.


* 8.Choose the statement that best describes your experience advising management on constituent group positions and actions, or of the various audiences' potential reactions to organizational policies and programs, and recommending appropriate actions.
  1. I do not have direct experience performing this task.
  2. I have not performed this task as described above; however, experience gained in past/current position(s) reflects my ability to deal with this task.
  3. I have performed this task on an occasional basis.
  4. My experience reflects skill and high proficiency performing this task. I have performed this task on a continual basis in past and/or current position(s).


* 9.In providing customer service, please indicate the one which best describes your experience:
  1. I have dealt with customers outside the company/agency on complex issues, providing resolution to difficult problems resulting in high customer satisfaction.
  2. I have dealt with customers outside the company/agency on issues which were not complex in nature but which still presented some difficult problems to solve and which ultimately resulted in high customer satisfaction.
  3. I have dealt with customers outside the company/agency on routine issues involving solving simple problems on a repetitive basis resulting in high customer satisfaction.
  4. My customer service experience is limited to providing solutions within my work unit.
  5. I have not had to provide customer service.


* 10.Do you have experience providing a high level of customer service during highly stressful and adverse situations?
  1. Yes
  2. No


* 11.This position requires establishing and maintaining effective relationships with agency individuals in the public and private sector. Choose the statement(s) that describe the services you provided as a regular part of your job.
  1. Made recommendations to senior level personnel on the best course of action regarding the review and analysis of documents, including the provision of summaries for such documents
  2. Made recommendations to senior level legal personnel on the best course of action regarding the review and analysis of legal documents, including the provision of summaries for such documents.
  3. Maintained and conducted effective contacts and acted as liaison with customers/clients regarding analyses you performed on substantive issues.
  4. Participated in meetings with senior level personnel and prepared policy analyses, background information, fact sheets and other material concerning substantive technical issues.
  5. Responded verbally to inquiries or requests for information regarding topics for which you provided analyses.
  6. Explained verbally technical information regarding topics for which you provided analyses to a variety of audiences.
  7. None of the above.


* 12.Indicate your highest level of experience in maintaining and promoting effective working relationships with managers, supervisors, co-workers or contractors.
  1. I have established effective working relationships with managers, supervisors, co-workers or contractors.
  2. I have led efforts to promote establishing effective working relationships with managers, supervisors, co-workers or contractors.
  3. I have worked on teams to promote establishing effective working relationships with managers, supervisors, co-workers or contractors.
  4. I have developed programs to promote establishing effective working relationships with managers, supervisors, co-workers or contractors.
  5. I have not performed any of the above tasks.


* 13.I have performed the following management functions in work unit or team assignments. (Check all that apply)
  1. Setting standards, expectations and deadlines
  2. Developing, updating, and executing portions of operating budgets
  3. Establishing work schedules and worksite assignments
  4. Assigning tasks and responsibilities to employees
  5. Reviewing completed work for technical adequacy and timeliness
  6. Following up with employees to assure timeliness in meeting milestones
  7. Reporting progress to senior management
  8. Implementing work completed
  9. Evaluating the effectiveness of completed assignments or projects
  10. None of the above


* 14.From the following list of interpersonal communication skills, please identify those that you have routinely and successfully applied.
  1. Facilitate the amicable resolution of competing or conflicting interests among parties whose cooperation is needed to meet an objective.
  2. Interact extensively in situations where frequent changes, delays or unexpected events arise that cause major shifts in priorities, timetables or work assignments.
  3. Provide direction, guidance, or instruction to staff.
  4. Persuade and/or inspire others to adopt new methods, procedures, or techniques to improve operations.
  5. Diffuse confrontational situations with people who are difficult, hostile, or distressed.
  6. Develop trusting, productive working relationships with subordinates, colleagues, and supervisors to achieve goals and objectives.
  7. Work cooperatively with others as a team to achieve a project or program goal.
  8. Identify common interests.
  9. None of the above.


* 15.Please select the statement(s) that best reflects your experience in communicating with different levels of an organization.
  1. I have actively participated in meetings with upper management and/or high ranking officials.
  2. I have served as a liaison between employees and management.
  3. I have served as a mediator between management and union officials.
  4. I have actively participated in meetings and discussions with employees in blue-collar positions.
  5. I have served as a mediator between management and employees.
  6. None of the above.


* 16.From the following list, identify all of the types of audiences with which you have experience communicating orally or making oral presentations.
  1. Senior officials
  2. Colleagues
  3. Government organizations
  4. General public
  5. Private industry
  6. Academia
  7. Professional organizations
  8. Technical experts
  9. Inter-agency Meetings
  10. None of the above


* 17.From the list below, identify all of the types of audiences with which you have experience communicating orally or making oral presentations.
  1. Senior Government officials
  2. Senior corporate officials
  3. Colleagues
  4. Academia
  5. Think Tanks
  6. Government organizations
  7. Private industry
  8. General public
  9. Technical experts
  10. Professional organizations
  11. Non-Governmental Organizations
  12. Congress (members or staff)
  13. International organizations (members or staff)
  14. Foreign Government Officials
  15. Media
  16. None of the above


* 18.Select the answer that best describes your experience in problem-solving, planning, and goal setting.
  1. I do not have experience solving problems in a workplace.
  2. I have worked on analyzing routine problems and identifying recommendations.
  3. I have worked on analyzing difficult problems and identifying recommendations that are complex and controversial.
  4. I have worked on analyzing difficult problems with no precedent available and identifying innovative solutions to issues that are controversial and sensitive.
  5. I have worked on solving difficult problems, establishing plans and goals, and using non-traditional techniques and innovative solutions for issues that are complex, controversial and sensitive.


* 19.Do you have experience in gathering, organizing, analyzing, and interpreting data to make logical decisions, and to recommend solutions for programmatic and/or operational issues?
  1. Yes
  2. No


* 20.Do you have experience researching and/or analyzing records management problems and developing recommendations for their resolution?
  1. Yes
  2. No


* 21.Please indicate the statement that best describes your highest level of experience in developing, planning, and analyzing strategies to solve organizational and business process problems to enhance the provision of international humanitarian assistance within a highly complex organization.
  1. I do not have education, training, or experience in developing, planning, and analyzing strategies to solve organizational and business process problems to enhance the provision of international humanitarian assistance.
  2. I have had education and training in developing, planning, and analyzing strategies to solve organizational and business process problems to enhance the provision of international humanitarian assistance, but have not yet applied it on the job.
  3. I have routinely performed work in supporting the development, planning and analyzing of strategies to solve organizational or business process problems to enhance the provision of international humanitarian assistance, usually with review by a supervisor or senior employee.
  4. I have routinely participated in the development, planning and analyzing of strategies to solve organizational or business process problems to enhance the provision of international humanitarian assistance within a highly complex organization.
  5. I have led and provided expert guidance in the development, planning, and analyzing of strategies to solve organizational and business process problems to enhance the provision of international humanitarian assistance within a highly complex organization.


* 22.Describe your knowledge of and experience in managing international humanitarian assistance and disaster response programs across multiple regions and countries concurrently, including all related resources such as staff, budget, and other assets, within a highly complex organization.
  1. I do not have education, training, or experience in managing international humanitarian assistance and disaster response programs.
  2. I have education and training in managing international humanitarian assistance and disaster response programs, but I have not yet applied it on the job.
  3. I have routinely and independently performed work in the realm of international humanitarian assistance and disaster response, usually under the review of a supervisor or senior employee. I have not been responsible for managing such programs independently.
  4. I have routinely managed components of a broader international humanitarian assistance and disaster response program, such as projects in a country or a region, usually without review by a supervisor or senior employee.
  5. I have comprehensive experience in managing international humanitarian assistance and disaster response programs across multiple regions and countries concurrently, including management of all related resources within a highly complex organization.


* 23.Choose all statements that relate to your experience in communicating in writing.
  1. I have prepared written presentations of factual data and information.
  2. I have prepared option papers or summary reports that include analysis and recommendations.
  3. I have produced written products which are given wide distribution within the agency or to limited scientific or subject-matter interest groups.
  4. I have written clear and effective correspondence, reports and other written materials for a specialized audience.
  5. I have written technical and non-technical reports and present data and information to audiences.
  6. None of the above.


* 24.Choose all examples that apply to your experience analyzing data and information when preparing written reports.
  1. I have analyzed data or statistics to ensure validity, reliability, and absence of bias in written documents that I prepared.
  2. I have been the primary author of briefings, articles, studies, or reports.
  3. I have reviewed reports for accuracy, adherence to policy, organization of material, clarity or expression, and appropriateness for intended audiences.
  4. I have composed explanations or justification decisions, conclusions, findings, or recommendations.
  5. I have analyzed trends and other information to: (a) identify issues, problems, challenges, opportunities, and options and (b) formulate strategies and recommendations that I incorporated into written reports that I prepared.
  6. None of the above.


* 25.Select which statements best describe your experience in completing reports, evaluations, program analysis, and/or written correspondence.
  1. I have written a variety of technical and complex reports, memos, and policy papers requiring the analysis of interrelated concepts and strategies.
  2. I have prepared written documents that explain policies, procedures, or decisions on specific cases or studies.
  3. I have written clear and concise reports addressed for various target audiences from data collected and carefully analyzed.
  4. I have had formal coursework or training in technical or creative writing.
  5. I have written correspondence for signature of executive level officials, and have provided technical and complex information for writing responses to inquiries.
  6. I have written new or revised government regulations, policies, or procedures and developed modifications to final regulatory policies and procedures.
  7. None of the above.


* 26.Choose the statement that best describes your highest level of experience in conveying complex issues in writing in a succinct, organized, and timely manner.
  1. I have no experience with such work.
  2. I have assisted others in a team in such work.
  3. I have served as a member of a team doing such work.
  4. I have led a team and oversaw and/or implemented recommendations for such work.
  5. None of the above.






This is a Federal job application system. Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after the applicant begins work. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (US Code, Title 18, section 1001).